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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Respectable and reliable employee with a hard-working ethic. Mannerable and polite as well as willing to accept any task given. Quick at my work when comfortable but efficient; while bringing positive and healthy work environments to fellow co-workers and supervisors.

Skills
  • Pallet Jack Operation
  • Cleaning
  • Unloading Cargo
  • Machinery Cleaning
  • Sorting
  • Equipment Cleaning
  • Hand Tools
  • Waste Removal
  • Materials Transport
  • Heavy Lifting
Work History
06/2017 to Current Sanitation Ryder System | Lewistown, PA,
  • Operated garbage vehicles on daily route to collect materials.
  • Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en route and turned in vehicle condition report.
  • Used hand signals to communicate with other workers or drivers.
  • Collected and gathered garbage from buildings, businesses and other facilities 5 days per week.
  • Adapted routes based on changing traffic and weather conditions to stay on schedule and maintain efficiency.
  • Dismounted garbage trucks to collect garbage and guide driver in reversing in tight spaces.
  • Noted customer complaints regarding service quality or timings of service to forward complaints to higher management.
  • Executed and performed daily safety and maintenance checks on garbage truck and related equipment.
  • Worked closely with supervisors to improve route efficiencies and identify best practices.
  • Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
  • Attended and participated in all scheduled training programs, briefings and meetings required by company or assigned by supervisor.
  • Immediately reported any unsafe situations or service related issues to dispatcher or supervisor.
  • Positioned and returned container on customer's property with lids and doors properly replaced and containers located without risk of obstruction traffic flow or driveway entrances.
07/2016 to 08/2016 Stocker Associate Big Lots | City, STATE,
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Demonstrated strong communication skills and understanding of packing slip processing requirements.
  • Maintained effective team member communication.
  • Conducted periodic inventory inspections and reported out-of-stock items.
  • Unloaded daily delivery trucks using equipment such as pallet jacks to quickly remove and stage products.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Moved and lifted heavy loads of merchandise using unloading equipment.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Organized warehouse and stockroom areas using forklift and pallet jacks.
  • Consistently lifted materials weighing as much as 20+ pounds.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Maintained neat, orderly and safe work space.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Checked and pulled defective or expired products from shelves.
  • Unloaded arriving product stock and moved to store display areas.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting and stocking merchandise.
  • Greeted customers and directed to requested products.
11/2014 to 10/2015 Stocker Associate/Customer Service Walmart | City, STATE,
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Helped customers every by approaching conversations with positive attitude.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Unboxed product and placed on shelves according to layout and planogram guidelines.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Met incoming trucks and used forklifts to move pallets to staging areas.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Assisted customers by finding items quickly, boosting store satisfaction rate by Number%.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Assessed shelves in department to determine which items to replenish or reorder.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Checked aisles and areas for spills or issue and notified for quick clean-up.
  • Performed regular segment cycle counts and inventory audits to maintain accurate records.
  • Moved and lifted heavy loads of merchandise using equipment.
  • Unloaded arriving product stock and moved to store display areas.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Located needed merchandise in inventory using software and placed on skids for transport to shelves.
  • Collected assigned merchandise and transported to store floor locations using hand trucks.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Performed daily inventory checks of merchandise on hand.
  • Hauled items from stock, using equipment and placed on correct store shelves.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Used to record received, counted and stored stock items.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Maintained inventory count, tracked usage and documented variances.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Completed physical inventory counts each night.
  • Kept up-to-date on store, shelf and order availability of products.
  • Managed inventory storage in clean and organized fashion.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Greeted store customers and discussed needs.
  • Safely and securely loaded items to prevent damage during transport.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Worked with store employees to develop engaging and aesthetically appealing merchandise displays that drove store traffic.
  • Administered inventory network, controlled stockroom procedures and supervised warehouse administration exercises.
  • Addressed customer complaints and requests by resolution or escalation.
  • Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
01/2011 to 10/2014 Sales Associate/ Lab Room Mixer Roar Vapor | City, STATE,
  • Maintained records related to sales, returns and inventory availability.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Completed orders through an online order system and organized product deliveries to meet customer timetables.
  • Processed product returns and assisted customers with other selections.
  • Maintained customer satisfaction while handling vaping product returns quickly and professionally.
  • Educated associates on market trends and stayed up-to-date on forecasts and Vaping news.
  • Developed, marketed and sold full range of vape products, including e-liquid.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Solved customer challenges by offering relevant vaping products and services.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Educated customers on promotions to enhance sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
Education
Expected in 05/2009 High School Diploma | Gibson County High School, Dyer, TN GPA:
Expected in | Dyersburg State Community College, Dyersburg, TN GPA:

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Resume Overview

School Attended

  • Gibson County High School
  • Dyersburg State Community College

Job Titles Held:

  • Sanitation
  • Stocker Associate
  • Stocker Associate/Customer Service
  • Sales Associate/ Lab Room Mixer

Degrees

  • High School Diploma

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