* Vibrant and self-motivated professional with 5+ years of experience in IT Industry with 3+ years of experience as a Salesforce Developer & Admin using Force.com, Visual Force, and APEX.
* Experience working with Force.com IDE in design and development of Custom Application for Complex Business Processes in both Sales and Service Cloud Modules.
Strong understanding of CRM business processes like Campaign Management, Lead Management, Account Management, Case Management, Quote, Forecasting, and Call Center.
Experience in Force.com Apex Classes, Apex triggers, Visual Force, Batch Apex, Integration, REST, SOAP based Web Services, Force.com API, SOQL and SOSL, Salesforce AppExchange and JAVA and C#.
Strong knowledge of Salesforce configuration, data migration, system integration and familiarity with Visualforce (Pages, Components, Controllers) MVC architecture and Apex (Classes, Controllers & Triggers).
Experience in cloud technology and on premise infrastructure integration for Salesforce.com.
Strong knowledge on Sales Cloud and Marketing Cloud.
Experience in implementing Apex Classes, Triggers, Batch Apex, Test Classes, Visual force pages, Web Service etc. to achieve complex business functionalities.
Excellent experience in Salesforce.com configuration in creating the Custom Objects, various types of Custom fields, buttons, links, Record types, Page layouts, User Profiles, Work flows approvals and Validating Rules.
Strong experience with Salesforce.com CRM full implementation, migration of Sales, Marketing cloud, Communities and Force.com platform.
Experience with development tools like Force.com IDE, Force.com Explorer and Data Loader.
Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.
Extensive experience in using Salesforce.com Administration and Creating Roles, Profiles, Page Layouts, Workflow Alerts and Actions, and Approval Workflows.
Good understanding with Client/Server architecture, Object-Oriented design techniques and web application design under Model View Controller (MVC) and Service Oriented Architecture (SOA).
Strong Requirements gathering experience using JAD Sessions & Conducting User Interviews, and preparing functional documents like Use Cases, Software Requirements Specifications (SRS) Salesforce.com Technologies
Workbench, Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com
Databases MySQL, Oracle [.] SQL Server [.]
Documenting Tools MS Word , MS Excel , MS Power Point , MS Project , MS Visio
Salesforce DeveloperIL04/2014 - 12/2015
Performed the roles of Salesforce.com Administrator and Developer in the organization.
Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.
Worked on various Salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports, and Dashboards.
Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
Wrote triggers to process incoming service e-mail requests from customers to automatically create new case records.
Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.
Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.
Implemented Web to Case, Email to Case functionalities to provide a better customer support to the customers.
Developed Assignment rules, Escalation rules to enable proper routing of cases to the case team members.
Developed workflow rules, tasks, emails, and alerts to track customer related tasks and activities.
Used the Java Ant for testing and migrated the code to the deployment instance after testing.
Designed various types Email templates for auto response to customers.
Developed several custom reports to better assist managers and report folders to provide report accessibility to appropriate personnel.
Salesforce Admin - CA .01/2013 - 03/2014
Responsible for gathering the requirements by coordinating with the business analysts, developers, and project managers, to better customize, and utilize the full functionality of the Salesforce.com CRM solution.
Worked with standard Salesforce.com objects like Accounts, Contacts, Leads, Cases and Opportunities.
Designed, developed, and deployed the Custom objects, Page layouts, Custom tabs, Components.
Developed interactive Visualforce Pages to save time for users.
Converted Validation rules to triggers to provision Permission Sets.
Proactively created Apex Triggers and Apex classes and developed and managed complex workflows, approvals, validation rules, assignment rules and system triggers.
Defined the lookup relationship and master-detail relationship on the objects that helps in associating the records and defining a parent-child relationship in which the master object controls certain behaviors of the detail object respectively.
Effectively created the Pick lists, dependent Pick lists and junction objects to establish the connectivity among objects.
Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
Worked effectively to ensure that the data is protected and is made available to the authorized users by customizing the user Roles, Profiles and Sharing settings.
Used the sandbox for testing and migrated the code to the deployment instance after testing.
Involved in the data validation /Integrations of the source system with Salesforce.com.
Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.
Used Force.com Eclipse IDE plug-in to manage, author, debug and deploy Force.com applications in the Eclipse development environment.
Created custom buttons and links on Account and Relationship Group object for generating auto Reports.
Sales force Administrator /DeveloperLakshmi Vilas Bank03/2012 - 04/2014
Lakshmi Vilas Bank was founded in 1926 by a group of seven progressive businessmen of Karur under the leadership of Shri V.S.N.
Their objective was to cater to the financial needs of the people in and around Karur who were occupied in trading businesses, industry and agriculture.
Worked on various custom objects and standard objects.
Extensive custom object coding.
Worked under Agile SDLC using Scrum methodology.
Designed, developed and deployed Apex Classes, Controller Classes, Extensions, Components, Batch Apex classes, Scheduled Apex classes, Test classes and Apex Triggers for various functional needs in the application using the Eclipse IDE.
Developed Visual Force Pages and Visual Force Custom Controllers.
Proficiency in Anonymous Apex.
Developed SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
Handled assigned Case Support Issues.
Implemented Change Sets Deployment.
Developed Test classes and increased the code coverage.
Created page layouts to organize fields, custom buttons, custom links, related lists, and other components on a record detail and edit pages.
Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
Created Custom Objects and defined lookup and master-detail relationships on the objects.
Also created junction objects to establish connectivity among objects.