Executive administrative support professional offering versatile office management, planning and marketing skills. I'm adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives.
Executive presentation development
Clear oral/written communication
Hiring and recruitment knowledge
Sales Support Administrator, 06/2015
to 12/2016 Staples Business Advantage – Newark,
Managed the Region Directors complex and frequently changing travel arrangements and coordinated the pre-planning of trips.
Compiled and analyzed sales and marketing reports.
Supplied sales and marketing support to a sales force of 40 sales reps.
Composed and drafted all outgoing correspondence and reports for managers.
Oversaw daily office operations for staff of 20 employees.
Negotiated pricing with vendors regarding wholesale billing and marketing procedures.
Account Manager, 12/2016
to 05/2017 Staples Business Advantage
3 mid-market territories throughout the greater Bay Area.
Managed a portfolio of 450 accounts totaling $3m in annual sales
Researched customer business issues and goals to offer appropriate
Oversaw sales forecasting, goal setting and performance reporting
for all accounts.
Formulated customized business plans for incoming new accounts.
Account Representative, 07/2014
to 06/2015 Five Jacques Virtual Services – Pittsburg,
Provide virtual customer service, technician and sales services for various telecom service providers and business product resellers, and resolving product or service problems.
Business Consultant / Admin, 06/2012
to 07/2014 WR Business Solutions – Bay Area,
Assisting a family owned service technician business with developing growth and service strategies to increase account base.
Account Manager, 06/2005
Developed and managed B2B relationships within my territory by providing dealers with winning business solutions, products, & resources to enable sales growth and operational efficiency.
Field Service Rep - SFA Specialist, 05/1995
A few of my duties included, leading our Salesforce.com Training and Implementation, National Account on-site Service Supervisor, process improvement specialist and United Stationers & 3rd party system training.
Sales Support Specialist / Furniture Sales Coordinator, 06/1993
Customer Account Representative, 09/1991
San Francisco State University - Attended (90+Credits Completed): City College of San Francisco -
AA Degree: Dale Carnegie - Interpersonal Communication
Organizations: Zeta Phi Beta, Sorority, Inc., Newbirth Kingdom Kids Administrator