Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Executive administrative support professional offering versatile office management, planning and marketing skills. I'm adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives.
  • Executive presentation development
  • ​Team leadership
  • Process improvements
  • Clear oral/written communication
  • Business correspondence
  • Project coordination
  • Hiring and recruitment knowledge
Work History
Sales Support Administrator, 05/2015 to 11/2016
Pnc Financial Services Group, Inc.Greenfield, IN,
  • Managed the Region Directors complex and frequently changing travel arrangements and coordinated the pre-planning of trips.
  • Compiled and analyzed sales and marketing reports.
  • Supplied sales and marketing support to a sales force of 40 sales reps.
  • Composed and drafted all outgoing correspondence and reports for managers.
  • Oversaw daily office operations for staff of 20 employees.
  • Negotiated pricing with vendors regarding wholesale billing and marketing procedures.
Account Manager, 11/2016 to 04/2017
Fidelity National Information Services, ,
  • ·         Managed 3 mid-market territories throughout the greater Bay Area.
  • ·         Managed a portfolio of 450 accounts totaling $3m in annual sales
  • ·         Researched customer business issues and goals to offer appropriate solutions.
  • ·         Oversaw sales forecasting, goal setting and performance reporting for all accounts.
  • ·         Formulated customized business plans for incoming new accounts.
Account Representative, 06/2014 to 05/2015
Key Family Of CompaniesCastleton, IN,
  • Provide virtual customer service, technician and sales services for various telecom service providers and business product resellers, and resolving product or service problems.
Business Consultant / Admin, 05/2012 to 06/2014
Fidelity National Information ServicesLouisville, KY,
  • Assisting a family owned service technician business with developing growth and service strategies to increase account base.
Account Manager, 06/2005 to 05/2013
, ,
  • Developed and managed B2B relationships within my territory by providing dealers with winning business solutions, products, & resources to enable sales growth and operational efficiency.
Field Service Rep - SFA Specialist, 05/1995 to 06/2005
, ,
  • Promoted A few of my duties included, leading our Training and Implementation, National Account on-site Service Supervisor, process improvement specialist and United Stationers & 3rd party system training.
Sales Support Specialist / Furniture Sales Coordinator, 06/1993 to 05/1995
, ,
Customer Account Representative, 01/1991 to 06/1993
, ,
San Francisco State University - Attended (90+Credits Completed): , Expected in
City College of San Francisco - ,
AA Degree: , Expected in
- ,
Dale Carnegie - Interpersonal Communication Organizations: Zeta Phi Beta, Sorority, Inc., Newbirth Kingdom Kids Administrator

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School Attended

  • City College of San Francisco

Job Titles Held:

  • Sales Support Administrator
  • Account Manager
  • Account Representative
  • Business Consultant / Admin
  • Account Manager
  • Field Service Rep - SFA Specialist
  • Sales Support Specialist / Furniture Sales Coordinator
  • Customer Account Representative


  • San Francisco State University - Attended (90+Credits Completed)
  • AA Degree

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