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Sales Consultant Resume Example

Resume Score: 90%

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SALES CONSULTANT
Summary
  • Customer Services Acumen: Highly enthusiastic customer service professional with 10 years client interface experience.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
  • Executive Presence: Confident with superb interpersonal and communication skills. Natural ability to connect with diverse groups of people at all levels. Capable of performing well under pressure.
  • Proven Client Management Experience: Able to manage competing priorities while remaining organized. Works with a sense of urgency to effectively serve internal and external clients at all levels of business.
  • Detailed-oriented Reporting and Analytical Ability: Excellent ability to read and interpret complex sets of data and effectively convey analysis to internal and external business units and clients.
  • Solutions-Oriented: Intuitive problem solving ability, utilizing available resources and thinking creatively to work through organizational and personnel challenges.
Experience
Sales ConsultantSep 2015 to Current
BestBuy - Elk Grove, CA
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Handle all aspects of the sale including: customer contracts and warranties, customer payments, cash and credit card/check transactions.
  • Resolved product/policy issues and shared benefits of new technology.
  • Assisted customers in finding out-of-stock items.
  • Develop, maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans and service features.
  • Achieved high sales percentage with consultative, value-focused customer service approach.
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Computed accurate sales prices for purchase transactions.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Regularly sought opportunities to up sell and add on additional merchandise.
  • Increased territory sales by surpassing monthly goal.
Sterile Processing TechnicianJan 2015 to Current
Sutter Surgery Hospital - Yuba City, CA
  • Organized the assembly of procedure trays, basin sets, and various specialty carts.
  • Preparing all items for sterilization and ensuring that inventory is stocked and ready for immediate use.
  • Responsible for the quality control of all sterilization equipment and instruments.
  • Maintained daily documentation of sterilization cycles and equipment maintenance.
  • Following up with appropriate supervisory staff as needed.
  • Responsible for being knowledgeable of HIPAA rules and violations.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Accurately logged all daily shipping and receiving orders.
Data Entry AnalysisJun 2013 to Aug 2015
First Step to Greatness - Phoenix, AZ
  • Analyze incident and problem data to identify opportunities to address issues and prevent future incidents.
  • Importing/manipulating data from data sources as well as creating relationships between data tables.
  • Created calculated columns, binned columns and hierarchies within data tables.
  • Created advanced filters, including implementation within text boxes.
  • Extracts data from databases and systems.
  • Utilizes MS Excel to transform data into meaningful charts and metrics.
  • Bookkeeping (Menu spread-sheets, Private payment records, Employee timesheets, Supply and equipment data, etc.).
Sterile Processing Tech. /Data AnalystFeb 2010 to Jul 2014
Fountain Valley Regional Hospital - Fountain Valley, CA
  • Logged personnel hours and kept track of product logistics.
  • Researched amounts for replacement equipment.
  • Responsible for the quality control of all sterilization equipment and instruments Organized the assembly of procedure trays, basin set, and various specialty carts.
  • Preparing all items for sterilization and ensuring that inventory is stocked and ready for immediate use.
  • Maintained daily documentation of sterilization cycles and equipment maintenance.
  • Following up with appropriate supervisory staff as needed.
  • Responsible for being knowledgeable of HIPAA rules and violations.
Front Desk RepresentativeJun 2004 to Aug 2007
24-Hour Fitness - San Jose, CA
  • Greeted incoming members and guests, assisting with check-in procedures per facility policy.
  • Responsible for addressing all member/guest inquiries, forwarding information to additional staff as appropriate.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Assisted customers with store and product complaints.
  • Promoted merchandise sales, maintaining layout and organization.
  • Meeting or exceeding daily sales goals by delivering exceptional customer service.
  • Managed quality communication, customer support and product representation for each client.
  • Replenished merchandise shelves with items from the stockroom.
  • Responsible for maintaining a clean facility, monitoring the weight room area, locker rooms ect.
Education
Bachelor of Science, Business Management2004Southwestern Adventist University - Keene, TXBusiness Management
Skills
  • Microsoft Word 2010
  • Microsoft Excel 2010
  • Microsoft PowerPoint 2010
  • Tibco Spotfire
  • SQL

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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • BestBuy
  • Sutter Surgery Hospital
  • First Step to Greatness
  • Fountain Valley Regional Hospital
  • 24-Hour Fitness

School Attended

  • Southwestern Adventist University

Job Titles Held:

  • Sales Consultant
  • Sterile Processing Technician
  • Data Entry Analysis
  • Sterile Processing Tech. /Data Analyst
  • Front Desk Representative

Degrees

  • Bachelor of Science , Business Management 2004

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