Dedicated Sales Professional who is a detailed-oriented self-starter and congenial salesperson. Background in inside
sales and customer service. Independent and quick thinking team player seeking a role offering increased responsibility.
People & Service Oriented
Decisive & Independent
Positive & Friendly
Retail Merchandising Experience
Accurate & Detail Oriented
Strong Written & Verbal Skills
Sales Associate, 09/2012 to Current Banana Republic – Paramus, NJ
Answer customers questions regarding products, prices, and availability.
Share product knowledge with customers while making personal recommendations.
Maintain friendly and professional customer interactions.
Ability to make decisions regarding pricing, credit, and related issues.
Develop close and personal relationships with customers to ensure customer loyalty and retention.
Ensure the highest level of customer satisfaction.
Recognized as a top sales associate in opening Banana Republic Accounts 3 years in a row.
Opened 470 Banana Republic Cards in 2015.
Accurately and efficiently operate cash register, keeping waiting time to a minimum.
Process cash and credit payments rapidly and accurately.
Responded to all customer inquiries thoroughly and professionally.
Place special merchandise orders for customers.
Sales Associate/Realtor, 09/2012 to Current Coldwell Banker Residential Brokerage – Hillsdale, NJ
Represent buyers and sellers of developed and undeveloped properties.
Show properties to potential buyers and other brokers at open houses and by appointment.
Generate listings for sales and rental properties through cold calls and referrals.
Coordinate appointments to show marketed properties.
Accompany buyers and sellers to their home inspections and appraisals.
Negotiate, facilitate, and manage real estate transactions.
Market and sell property for clients by hosting open houses and advertising online and in print.
Communicate with clients to understand their property needs and preferences.
Present purchase offers to sellers for consideration.
Act as liaison between buyers and sellers to ensure positive experiences for both parties.
Develop and maintain a list of properties suited to different needs and budgets.
Maintain connections with clients to encourage repeat business and referrals.
Manage contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
Develop and maintain relationships with clients through networking, postcards and cold calling.
Work closely with clients to get the appropriate loans, inspections and credit reports.
Guide clients from beginning to end of the home buying process in choosing the right property.
Sales Associate/Realtor, 02/2010 to 08/2012 Prominent Properties Sotheby's International Realty – Ridgewood, NJ
MBA: Business/Human Resources, 1995 Rutgers University Graduate School of Business - Newark, NJ Business/Human Resources
Bachelor of Arts: Elementary Education/Psychology, 1978 Simmons College - Boston, MA Elementary Education/Psychology
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Companies Worked For:
Coldwell Banker Residential Brokerage
Prominent Properties Sotheby's International Realty
Rutgers University Graduate School of Business
Job Titles Held:
MBA : Business/Human Resources , 1995 Bachelor of Arts : Elementary Education/Psychology , 1978
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