Safe Deposit Box AuditorJPMorgan Chase － Orange County, CA
I travel to Chase branches all over Orange County and Audit Safe Deposit boxes.
I verify Contract Cards match
the system, while keeping take via Excel programs.
I verify keys for available and out of service boxes and I
also drill boxes, inventory contents, and prep for out going shipment.
10/2013 to 06/2016
Assisant Branch ManagerJPMorgan Chase － Anaheim, CA
Manage operational requirements and daily branch procedures
- Coach employees on bank policy & procedures
- Lead daily huddles with employees and weekly meetings with branch manager
- Handle cash management in the branch.
11/2012 to 10/2013
Personal BankerJPMorgan Chase － Orange County, CA
Open new accounts (savings, checking, Cds, IRAs, Credit Cards)
- Help customers with maintenance on accounts
- Run Teller transactions from my own cash drawer
- Meet sales goals on a monthly basis.
05/2012 to 11/2012
Sale and Service AssociateSSA JPMorgan Chase － Orange County, CA
Help personal bankers scan, file documents and follow up with customers.
Follow up with all direct deposits.
Help customers with statements, address changes, debit card issues, and order checks.
Help teller line when needed.
10/2011 to 05/2012
TellerJPMorgan Chase － Orange County, CA
Help customers with deposits, withdraws, payments, and cash checks.
Get customers to our personal bankers for further assistance if needed.
09/2011 to Current
Banquet ServerAnaheim, CA
I work events at the Grand Californian & Disneyland Hotels when needed.
I serve and buss tables.
I set up for
parties and help carry food for buffets.
I keep the kitchen and my serving station clean.
08/2010 to 03/2011
Volunteer MentorNebraska Wesleyan University
Mentored exchange students and helped them to find their way around town and on campus.
04/2009 to 07/2011
Assistant SupervisorUnion Bank & Trust
Trained new tellers.
Coached tellers and CSRs on a weekly basis.
Wrote 3 month, 6 month, and annual reviews.
Answered questions and assisted employees who needed help behind the teller line.
Prepared and conducted branch meetings.
Took care of customer complaints.
Wrote weekend and coaching recaps to my supervisor and manager.
Audit teller drawers monthly and balanced the vault.
09/2008 to 03/2009
Customer Service RepresentativeUnion Bank & Trust
Opened new accounts, checking, savings, IRAs, & CDs, for existing and new customers.
Wrote thank you notes and did follow up calls to customers I had helped.
01/2008 to 08/2008
TellerUnion Bank & Trust
Helped customers with withdraws and deposits.
Verified customers and gave out account information.
Answered phones and helped customers regarding account information.
Participated in branch meetings.
04/2007 to 01/2008
Sales AssociateNew York and Company
Handled cash registers during sales and returns.
Participated in floor sets, rearranging the store.
Sold New York and Company Credit Cards.
A career that is challenging and has a number of dimensions.