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Release Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

IT  professional with 16 years experience in Release management, Change Management and Quality Assurance. Experience includes leading teams, collaborating with multiple departments, and working with and reporting to Executive committees. A proven leader, dedicated and  self-directed individual with strong communication and organizational skills.

Accomplishments
  • Successfully  rolled out multiple  Enterprise level multiple Program and large scale Infrastructure Releases.
  • Established release management function from the ground up through collaborative efforts with Directors, program Mangers, development mangers, Quality assurance and Change Management teams.
  • Empowered the DevOps culture  across different teams and Implemented the release process in conjunction with release teams in a pilot mode to showcase the benefits of release management.
  • Defined process  in the areas of Requirements Management, Test Management, Release Management, Build and Deploy using tools, templates and procedures.
  • Improved the custom applications build and Deploy process through automation (Continuous Integration and Continuous Deployment) that resulted latest code and environment  up time for  QA Team.
Skill Highlights
  • ITIL V3  and HP AIS Certified 
  • Application and Infrastructure Release Management
  • Change and Problem Management
  • Retail , Banking and Insurance Domains
  • Guideware Application releases
  • Process Improvement and Adherence
  • Agile  Methodologies
  • Strong collaborative skills
  • Excellent problem solving skills
  • Management Tools: HP ALM & HP CTP, JIRA 
  • ITSM Tools: Service Now, ServiceDesk(CASD)
  • Developer Tools: SVN,Git GitHub, Nexus, BitBucket, Jenkins
  • Monitoring Tools: Splunk,Dynatrace.
  • Application Servers: Jboss, Apache Tomcat, WebLogic, WebSphere
  • Database:Oracle , DB2
  • OS: Windows ,Linux 
Education and Training
Bachelor of Engineering: Electrical and Electronics (EEE), Expected in
to
Madurai Kamaraj University - Madurai, TN
GPA:
Experience
DevOps Release Manager, 10/2015 to Current
Keurig Dr Pepper Belton, MO,
Client: American Family Insurance
  • Managed Application Release Management activities through pre-production and production for major, minor, maintenance, patch and emergency releases.
  • Successfully rolled out multiple release for key Major programs covering 40 applications.
  • Increased visibility and redefinition of release management's role in supporting business initiatives and successful production releases 
  • Managed in setting up and configuring pre-production environments. Maintained Forward Schedule of Change (FSC), agenda for meetings, Release Calendar and metrics.
  • Facilitated, managed and maintained CAB (Change Advisory Board) meetings and Change process and coordination with  different groups to maintain high level of adherence to change process among teams.
  • Accountable for strategic change and release planning for multiple, simultaneous deployments, rollout/rollback processes, appropriate classification of all changes, change and release schedules and allocation of implementation resources.
  • Oversaw the day-to-day implementation and operations aspects of the release process and achievement of service levels.
  • Implemented parallel development process and strategies including branching, merging, and version management.
  • Successfully Handled multiple Infrastructure releases including Linux Server, DB upgrade, Jboss Migration,Server Vertical Scaling etc.
  • Developed process improvements in standard release processes which increased the speed to market for releases and reduced the significant downtime in production to 50%.
Release Manager, 07/2010 to 10/2015
General Motors , ,
  • Maintained and update Release Calendar for Digital portfolio
  • Actively collaborated with Business, MO, App Dev, Environment, Infrastructure and QA and PMO for Planning, Deployment, and Rollout.
  • Built ,controlled and maintained Pre-prod environments 
  • Conducted and Driven the Weekly Governance call for Release Readiness and Go/No Go decision for each Phase.
  • Maintained Release levels and configuration to be deployed in QA and staging environments
  • Created and maintained the release repository and managed key information, such as build and release procedures, dependencies, and notification lists.
  • Created Change, Deployment plan and drive the pre-deployment and post Deployment meeting.
  • Facilitated production Deployment of the Changes and Conduct post implementation review.
  • Developed strategy for implementing Continuous Integration and Continuous delivery(CICD).
  • Submitted change proposal and Participate in CAB meetings and get approval for changes for each Release.
  • Weekly release status reporting.
QA Lead and Implementation Consultant, 10/2007 to 07/2010
Irdeto Access B.V. North Hollywood, CA,

Client: Citibank/Targobank (Banking)

  • Managed  Onsite UAT Testing activities for Business team for Back office team and Pre-production activities
  • Developed data management plans to collect, manage, and analyze data.
  • Managed Test and Evaluation Master Plans (TEMPs), ensuring proper format and content.
  • Implemented quality assurance testing methodologies and controls. Supported Test Readiness Reviews (TRR) and System Verification Reviews (SVR) through gathering verification artifacts.
  • ManagedTest Data and User Profile management for UAT and Dry run and Dress Rehearsal process
  • Implemented Incident and problem management processes from production resulting in client reliability.
  • Executed proof of concept implementations to validate product feasibility.
Test Lead, 04/2006 to 10/2007
Leidos , ,

Client: Avon( Retail) , mConnect(Mobile Product Development)

  •  Formulated, defined and documented system specifications for  testing Mobile Application with different OEM, OS, Browsers, Connectivity, screen size etc.
  • Utilized Product Life Cycle Development processes to ensure adherence to project schedules and budgets.
  • Analysed Hardware and software requirements for setting up the Test Bed.
  • Estimated Cost for setting up the Test Bed Involved in Product requirements review.
  • Developed test plan and Test Strategy responsible for the test deliverables.
  • Tested mConnect programs to validate results.
  • Assisted in the post-implementation troubleshooting of new applications and application upgrades.
Test Analyst, 11/2004 to 04/2006
Leidos Scott Air Force Base, IL, Client: Standard Chartered Bank (Banking)
Test Analyst, 07/2001 to 11/2004
Assure EServices Pvt Ltd City, STATE,

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Resume Overview

School Attended
  • Madurai Kamaraj University
Job Titles Held:
  • DevOps Release Manager
  • Release Manager
  • QA Lead and Implementation Consultant
  • Test Lead
  • Test Analyst
  • Test Analyst
Degrees
  • Bachelor of Engineering