Release Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

IT  professional with 16 years experience in Release management, Change Management and Quality Assurance. Experience includes leading teams, collaborating with multiple departments, and working with and reporting to Executive committees. A proven leader, dedicated and  self-directed individual with strong communication and organizational skills.

  • Successfully  rolled out multiple  Enterprise level multiple Program and large scale Infrastructure Releases.
  • Established release management function from the ground up through collaborative efforts with Directors, program Mangers, development mangers, Quality assurance and Change Management teams.
  • Empowered the DevOps culture  across different teams and Implemented the release process in conjunction with release teams in a pilot mode to showcase the benefits of release management.
  • Defined process  in the areas of Requirements Management, Test Management, Release Management, Build and Deploy using tools, templates and procedures.
  • Improved the custom applications build and Deploy process through automation (Continuous Integration and Continuous Deployment) that resulted latest code and environment  up time for  QA Team.
Skill Highlights
  • ITIL V3  and HP AIS Certified 
  • Application and Infrastructure Release Management
  • Change and Problem Management
  • Retail , Banking and Insurance Domains
  • Guideware Application releases
  • Process Improvement and Adherence
  • Agile  Methodologies
  • Strong collaborative skills
  • Excellent problem solving skills
  • Management Tools: HP ALM & HP CTP, JIRA 
  • ITSM Tools: Service Now, ServiceDesk(CASD)
  • Developer Tools: SVN,Git GitHub, Nexus, BitBucket, Jenkins
  • Monitoring Tools: Splunk,Dynatrace.
  • Application Servers: Jboss, Apache Tomcat, WebLogic, WebSphere
  • Database:Oracle , DB2
  • OS: Windows ,Linux 
Education and Training
Bachelor of Engineering: Electrical and Electronics (EEE), Expected in
Madurai Kamaraj University - Madurai, TN
DevOps Release Manager, 10/2015 to Current
Keurig Dr Pepper Belton, MO,
Client: American Family Insurance
  • Managed Application Release Management activities through pre-production and production for major, minor, maintenance, patch and emergency releases.
  • Successfully rolled out multiple release for key Major programs covering 40 applications.
  • Increased visibility and redefinition of release management's role in supporting business initiatives and successful production releases 
  • Managed in setting up and configuring pre-production environments. Maintained Forward Schedule of Change (FSC), agenda for meetings, Release Calendar and metrics.
  • Facilitated, managed and maintained CAB (Change Advisory Board) meetings and Change process and coordination with  different groups to maintain high level of adherence to change process among teams.
  • Accountable for strategic change and release planning for multiple, simultaneous deployments, rollout/rollback processes, appropriate classification of all changes, change and release schedules and allocation of implementation resources.
  • Oversaw the day-to-day implementation and operations aspects of the release process and achievement of service levels.
  • Implemented parallel development process and strategies including branching, merging, and version management.
  • Successfully Handled multiple Infrastructure releases including Linux Server, DB upgrade, Jboss Migration,Server Vertical Scaling etc.
  • Developed process improvements in standard release processes which increased the speed to market for releases and reduced the significant downtime in production to 50%.
Release Manager, 07/2010 to 10/2015
General Motors , ,
  • Maintained and update Release Calendar for Digital portfolio
  • Actively collaborated with Business, MO, App Dev, Environment, Infrastructure and QA and PMO for Planning, Deployment, and Rollout.
  • Built ,controlled and maintained Pre-prod environments 
  • Conducted and Driven the Weekly Governance call for Release Readiness and Go/No Go decision for each Phase.
  • Maintained Release levels and configuration to be deployed in QA and staging environments
  • Created and maintained the release repository and managed key information, such as build and release procedures, dependencies, and notification lists.
  • Created Change, Deployment plan and drive the pre-deployment and post Deployment meeting.
  • Facilitated production Deployment of the Changes and Conduct post implementation review.
  • Developed strategy for implementing Continuous Integration and Continuous delivery(CICD).
  • Submitted change proposal and Participate in CAB meetings and get approval for changes for each Release.
  • Weekly release status reporting.
QA Lead and Implementation Consultant, 10/2007 to 07/2010
Irdeto Access B.V. North Hollywood, CA,

Client: Citibank/Targobank (Banking)

  • Managed  Onsite UAT Testing activities for Business team for Back office team and Pre-production activities
  • Developed data management plans to collect, manage, and analyze data.
  • Managed Test and Evaluation Master Plans (TEMPs), ensuring proper format and content.
  • Implemented quality assurance testing methodologies and controls. Supported Test Readiness Reviews (TRR) and System Verification Reviews (SVR) through gathering verification artifacts.
  • ManagedTest Data and User Profile management for UAT and Dry run and Dress Rehearsal process
  • Implemented Incident and problem management processes from production resulting in client reliability.
  • Executed proof of concept implementations to validate product feasibility.
Test Lead, 04/2006 to 10/2007
Leidos , ,

Client: Avon( Retail) , mConnect(Mobile Product Development)

  •  Formulated, defined and documented system specifications for  testing Mobile Application with different OEM, OS, Browsers, Connectivity, screen size etc.
  • Utilized Product Life Cycle Development processes to ensure adherence to project schedules and budgets.
  • Analysed Hardware and software requirements for setting up the Test Bed.
  • Estimated Cost for setting up the Test Bed Involved in Product requirements review.
  • Developed test plan and Test Strategy responsible for the test deliverables.
  • Tested mConnect programs to validate results.
  • Assisted in the post-implementation troubleshooting of new applications and application upgrades.
Test Analyst, 11/2004 to 04/2006
Leidos Scott Air Force Base, IL, Client: Standard Chartered Bank (Banking)
Test Analyst, 07/2001 to 11/2004
Assure EServices Pvt Ltd City, STATE,

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Resume Strength

  • Personalization
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Resume Overview

School Attended
  • Madurai Kamaraj University
Job Titles Held:
  • DevOps Release Manager
  • Release Manager
  • QA Lead and Implementation Consultant
  • Test Lead
  • Test Analyst
  • Test Analyst
  • Bachelor of Engineering