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realtor resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Experienced Manager with 20+ years of management experience dedicated to continuous improvement in branch performance. Skilled in developing, coaching and training. Considered strong communicator and known for establishing successful customer relationships.

Skills
  • Management (Branch, Regional, Sales)
  • Training and Coaching
  • Business Development
  • Market Knowledge
  • Contract Negotiation
  • Transaction Processes
  • Decision Making
  • Adaptable to Changing Conditions
  • Relationship Building
  • Project Management
Experience
01/2010 to Current
Realtor Windermere Real Estate Bonney Lake, WA,
  • Conducted real estate sales activities in large geographical territory, developed deep customer base and cultivated highest customer satisfaction ratings.
  • Met and exceeded sales goals through consultative sales techniques and negotiating and closing abilities.
  • Represented buyers and sellers in major real estate transactions and managed transactions from initiation to closing.
  • Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
  • Managed sales pipeline by actively following up with prospects and hot leads.
  • Advised prospective clients on current market activities and optimal buying or selling choices.
  • Maintained high referral rates and exceptional feedback from previous clients.
  • Recipient of Hall of Frame sales award multiple years.
02/2021 to 12/2022
Branch Manager /Team Leader Keller Williams Realty City, STATE,
  • Led team of 250+ new and seasoned sales agents.
  • Increased average sales volume on average per agent by 75%.
  • Coached and trained sales team on strategies to enhance performance and improve customer relations.
  • Recruited, hired and trained 50+ real estate agents.
  • Led motivational sales meetings for team of 250+ to communicate market updates, company policies and sales directives.
  • Leveraged systems and utilized essential management tools.
  • Solved problems, handled escalated issues and mitigated risks.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
02/2017 to 07/2020
Branch Manager / Corporate Trainer First Team Real Estate City, STATE,
  • Developed and implemented sales protocols and training programs, boosting agent production 125%.
  • Created and coordinated group training classes in alignment with company sales objectives.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
  • Recruited, trained and mentored sales team of 165 real estate agents, offering continuous support for professional development.
  • Conducted regular sales performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
  • Led weekly sales meetings for sales team to communicate current market updates and promote sales.
  • Achieved highest possible net operating income by implementing cost control and revenue improvement programs.
  • Established overall growth, sales, and profit objectives for branch in coordination with corporate office and established and adhered to annual branch budget.
04/2003 to 06/2008
Wholesale Account Executive / Regional Manager Lenders Direct Capital Corporation City, STATE,
  • Grew wholesale annual sales to more than $500 million in 5 years as wholesale account manager.
  • Increased repeat customer base by developing and maintaining strong relationships with high-profile clients and effectively managing service issues.
  • Followed-up with existing partners to increase volume of current deals.
  • Built and cultivated mutually beneficial relationships by initiating communications and identifying opportunities.
  • Managed busy calendar of sales calls, meetings and email correspondence with confidence and productivity.
  • Supervised and trained sales team of 7 on successful selling techniques.
  • Supported sales team members to drive growth and development.
  • Achieved Founders Club Membership Award in 2003 through 2007 for achieving top producer in the company YOY.
10/1999 to 04/2003
Sales Training Manager / Branch Manager Wells Fargo Bank, N.A. City, STATE,
  • Trained and mentored sales team of 14 members, offering continuous support for professional development.
  • Created sales action plans to consistently meet employee retention, profit, customer experience and lending goals.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Provided first-rate customer service by identifying and addressing customer concerns and inquiries.
  • Networked within communities to identify and capitalize on business opportunities.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Increased overall sales by 153%.
  • Received Gold Club Membership award for top branch production.
Education and Training
Expected in to to
: Business
Santa Barbara City College - Santa Barbara, CA
GPA:

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Resume Overview

School Attended

  • Santa Barbara City College

Job Titles Held:

  • Realtor
  • Branch Manager /Team Leader
  • Branch Manager / Corporate Trainer
  • Wholesale Account Executive / Regional Manager
  • Sales Training Manager / Branch Manager

Degrees

  • Some College (No Degree)

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