Realtor resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Licensed Real Estate Agent with over 4 years of experience in brokerage of residential and commercial properties and over 5 years of Mortgage Underwriting. Proven to increase agency revenue, closings, contracts and client acquisition through marketing, sales and customer relations. Generates and curates business through networking and prospecting. Annual attendee of National Association of Realtors (NAR) Conference. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Flexible hard worker ready to learn and contribute to team success.
Skills
Analyzing Data
Managing Risk
Attention to Detail
Problem-Solving
Excellent Time Management
Customer Service
Credit Verification
Regulatory Compliance Documentation
Consumer Loan Underwriting
Loan Modification
Experience
05/2018 to CurrentRealtorWindermere Real Estate | Eastsound, WA,
Generated list of properties to meet specific client needs.
Scheduled home viewings with potential buyers.
Promoted sales through advertising, open houses and Multiple Listing Services.
Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
Represented buyers and sellers in major real estate transactions.
Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
Promoted properties via advertisements, open houses and multiple listing services.
Managed real estate transactions from initiation to closing.
Executed marketing efforts via cold calling, postcard mailings and door knocking,
Researched and determined competitive market price.
Maintained current and accurate CRM database of prospective customers.
Accompanied buyers during property inspections.
Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
Promoted property sales through advertisements, open houses and participation in multiple listing services.
Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
Coordinated appointments with prospective buyers to showcase houses and plots.
Managed sales pipeline by actively following up with prospects and hot leads.
Showed residential properties and explained features, value and benefits of available homes.
Called or emailed lapsed clients to inquire about continuing needs.
Conducted thorough needs analysis and pre-qualification with prospective clients to schedule showings.
Presented properties to potential buyers to address questions or concerns.
Served as local real estate expert, advising customers on market dynamics and home prices.
Oversaw and negotiated offers for real estate purchases on clients' behalf.
2014 to 2016Remote Mortgage UnderwriterFifth Wall | Norwalk, CT,
Reviewed and evaluated loan applications and supporting documents.
Researched applicant employment and financial histories to confirm document accuracy.
Requested additional information for applications and documents when necessary.
Maintained compliance with company and regulatory policies.
Resolved document mistakes and discrepancies and identified signs of fraudulent activity.
Analyzed loan risk and reviewed loan conditions and requirements.
Determined loan eligibility and approved or rejected applications.
Reviewed titles and appraisals to validate properties to meet insurer and guarantor guidelines.
Analyzed tax returns and financial statements to determine ongoing cash flow to support loan repayment.
Evaluated loans against portfolio and investor guidelines.
Analyzed applicant assets and credit history to determine willingness and capacity to repay proposed mortgage obligation.
Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
Reviewed client documentation and contracts for discrepancies and mistakes.
Verified client financial information to determine creditworthiness and loan eligibility.
Approved or denied loan applications and explained reasoning behind decisions.
2008 to 2011Loan Modification SpecialistServicelink, A Black Knight Company | Irvine, CA,
Calculated income, assets and liabilities to meet lender requirements.
Structured loan packages by properly analyzing credit reports, income and asset documents.
Organized loan files, updated databases, prepared general correspondence and communicated with stakeholders.
Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
Evaluated financial statements and contacted institutions and customers to clarify details.
2011 to 2014Short Sale Mortgage UnderwriterOnemagnify | Charlotte, NC,
Analyzed and designed strategies to minimize all losses
Determined loan eligibility and approved or rejected applications.
Analyzed applicant assets and credit history to determine willingness and capacity to repay proposed mortgage obligation.
Evaluated loans against portfolio and investor guidelines.
Reviewed client documentation and contracts for discrepancies and mistakes.
Verified client financial information to determine creditworthiness and loan eligibility.
Prepared charge of requests on loans resulting in deficiency balance.
Investigated financial resources and creditworthiness.
Requested additional information for applications and documents when necessary.
Maintained compliance with company and regulatory policies.
Analyzed loan risk and reviewed loan conditions and requirements.
Discussed client financial options to keep customers informed regarding transactions.
Executed financial due diligence and created valuation model to establish enterprise value and purchase price.
Resolved document mistakes and discrepancies and identified signs of fraudulent activity.
Reviewed and evaluated loan applications and supporting documents.
2002 to 2006Account ExecutiveMidwestone Financial Group, Inc. | Dubuque, IA,
Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.
Delivered high levels of customer service to facilitate smooth processes.
Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
Met with applicants to obtain information for loan applications and answer questions about process.
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Prepared sales presentations or proposals to explain product specifications or applications.
Resolved customer complaints by offering creative solutions and incentives.
Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results.
Identified customer needs by asking questions and advising on best solutions.
Attended various networking events to identify sales opportunities and build relationships.
2000 to 2001Loan Closer FunderT-Mobile | Covington, GA,
Documented waivers, exceptions or deviations from policy.
Guided borrowers to obtain financing through fulfillment of loan funding conditions.
Handled pipeline of active deals in closing stage.
Managed and resolved concerns, problems or issues to avoid closing delays.
Liaised between front line and lender or portfolio manager and underwriting.
Partnered with advisors and other parties to collect information to satisfy closing conditions.
Tracked and reconciled trailing documentation to prepare files for shipping.
Reviewed loan applications and supporting documentation for completeness and compliance.
Reviewed title commitment and insurance policies to support pre-closing documentation.
2001 to 2002Mortgage UnderwriterBay Equity | Everett, WA,
Resolved document mistakes and discrepancies and identified signs of fraudulent activity.
Maintained compliance with company and regulatory policies.
Reviewed and evaluated loan applications and supporting documents.
Determined loan eligibility and approved or rejected applications.
Collaborated with loan originators and processors to correctly review and assess applications and risks.
Analyzed loan risk and reviewed loan conditions and requirements.
Requested additional information for applications and documents when necessary.
Reviewed titles and appraisals to validate properties to meet insurer and guarantor guidelines.
Analyzed tax returns and financial statements to determine ongoing cash flow to support loan repayment.
Evaluated loans against portfolio and investor guidelines.
Analyzed applicant assets and credit history to determine willingness and capacity to repay proposed mortgage obligation.
2002 to 2003Sales Account ExecutiveArgent Mortgage | City, STATE,
Nurtured customer relationships with positive, knowledgeable support for sales and service needs.
Delivered quality customer service while cultivating client satisfaction and loyalty.
Shared product knowledge to suggest merchandise and services to customers.
Utilized selling behaviors to identify and solve customer needs.
Assisted staff with selling process to meet and exceed individual and company sales goals.
Maintained awareness of advertised items to accurately recite current pricing and promotions.
Fostered great experience by engaging with guests, utilizing acquired skills and training.
Built repeat customer base by driving excellent loyalty program and data capture.
1998 to 2000Mortgage FunderContimortgage | City, STATE,
Documented waivers, exceptions or deviations from policy.
Read and interpreted loan and legal documentation.
Handled pipeline of active deals in closing stage.
Managed and resolved concerns, problems or issues to avoid closing delays.
Liaised between front line and lender or portfolio manager and underwriting.
Partnered with advisors and other parties to collect information to satisfy closing conditions.
Reviewed loan applications and supporting documentation for completeness and compliance.
Tracked and reconciled trailing documentation to prepare files for shipping.
Guided borrowers to obtain financing through fulfillment of loan funding conditions.
1997 to 1998Loan OfficerNationscredit Financial | City, STATE,
Delivered high levels of customer service to facilitate smooth processes.
Adhered to federal and state compliance guidelines relative to retail mortgage lending.
Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.
Collected past due loans, keeping credit and collateral exceptions within policy ranges.
Reviewed loan agreements to confirm completeness and accuracy.
Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
Managed pipeline for originated loans through closing and complete required management reports.
Education and Training
Expected in 05/1994Bachelor of Arts | Liberal StudiesCal State Fullerton, Fullerton, CA, GPA:
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