, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Hardworking Cage Cashier promoted within first 3 months to banker position and then due to the pandemic my supervisor promotion was delayed but still happened really fast. Successful at accurately cashing, processing and redeeming chips, tokens, personal checks, debit and credit card transactions. Committed to resolving all guest complaints and inquiries.
Skills
Traditional Marketing
Recruiting Clients
Experienced Buyers' Agent
Relationship Building
Problem-Solving
Customer Service
Friendly and Outgoing
Honest and Ethical
Staff Supervision
Employee Training
POS System Troubleshooting
Experience
Realtor, 01/2021 to Current Windermere Real Estate – Vashon, WA,
Managed real estate transactions from initiation to closing.
Scheduled home viewings with potential buyers.
Maintained current and accurate CRM database of prospective customers.
Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
Generated list of properties to meet specific client needs.
Researched and determined competitive market price.
Represented buyers and sellers in major real estate transactions.
Accompanied buyers during property inspections.
Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
Promoted properties via advertisements, open houses and multiple listing services.
Promoted sales through advertising, open houses and Multiple Listing Services.
Facilitated new property listing to increase inventory.
Executed marketing efforts via cold calling, postcard mailings and door knocking,
Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
Showed residential properties and explained features, value and benefits of available homes.
Managed sales pipeline by actively following up with prospects and hot leads.
Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
Oversaw and negotiated offers for real estate purchases on clients' behalf.
Cashier Supervisor, 09/2019 to 05/2021 Total Wine – Woodland Hills, CA,
Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
Connected with customers to provide assistance and collect feedback to optimize operations.
Built and maintained working relationships with peers and upper management.
Resolved customer problems by investigating issues, answering questions and building rapport.
Processed payments promptly for customers to exceed productivity standards.
Mentored employees in management of complicated sales, complex issues and difficult customers.
Monitored cash drawers in checkouts to verify adequate cash supply.
Observed cashiers to share feedback, improving performance quality.
Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
Cashier Assistant Manager, 07/2013 to 10/2015 New Leaf Community Markets, Inc. – Portland, OR,
Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
Connected with customers to provide assistance and collect feedback to optimize operations.
Built and maintained working relationships with peers and upper management.
Resolved customer problems by investigating issues, answering questions and building rapport.
Processed payments promptly for customers to exceed productivity standards.
Mentored employees in management of complicated sales, complex issues and difficult customers.
Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Inventoried stock and placed new orders to maintain supplies for expected demand.
Led employee performance evaluations and rewarded top performers to retain quality personnel.
Verified customer age requirement for alcohol or tobacco purchases.
Monitored cash drawers in checkouts to verify adequate cash supply.
Increased likelihood of repeat business by building friendly relationships with customers.
Reconciled registers to prepare daily bank deposits.
Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
Observed cashiers to share feedback, improving performance quality.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
Cashier, 08/2006 to 01/2013 Casino Hilton Romania – City, STATE,
Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
Redeemed coins and tokens for cash at customer request.
Cashed out employee tips and worked with slot technicians to pay out jackpots.
Counted, verified and posted armored car deposits.
Prepared paperwork, balance sheets and documents in accordance with standards and procedures and within guidelines of internal controls.
Completed NRT self-redemption kiosk duties by filling and crediting kiosks and handling guests' disputes concerning kiosks.
Performed main banker duties by preparing deposits and accepting cash orders, preparing slot wallets and tills and consolidating cage transactions.
Sold casino chips, tokens or tickets.
Created and maintained records detailing monetary transactions, resolved discrepancies and verified funds accuracy with accounting staff.
Accepted and submitted credit applications and verified credit references.
Documented monetary exchanges and transaction reconciliations.
Exchanged money, credit, tickets or casino chips for patrons.
Executed currency trades to provide guests with casino chips or process cash redemptions for unused chips.
Adhered to security protocols and cash-handling best practices to maintain correct totals.
Handled slot machine payouts and guest prize redemption to meet diverse guest needs.
Checked identifications to verify patrons' ages.
Education and Training
High School Diploma: , Expected in 06/2001 High School 8 Fetesti - FETESTI/ROMANIA, GPA:
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