Well-rounded professional with 14+ years' experience in executing sales, in delivering exceptional customer service, and in performing administrative tasks.
09/2012 to Current
RealtorCompany Name － City, State
Coordinate appointments with prospective buyers to showcase houses and explain the features, value, and benefits of the homes.
Write documents such as representation contracts and purchase agreements, present offers, and answer client's questions regarding their purchase or sale.
Research real estate trends and provide comparative market analysis (CMA) to assist and educate clients when preparing to make an offer on properties.
Effectively assist clients in all aspects of marketing to properly list their properties for sale.
Generate leads and establish new client relationships during open house and daily outbound sales calls.
Negotiate contracts and coordinate with other real estate professionals, lenders, and inspectors.
Generate lists of properties that are compatible with buyers' needs and financial resources.
10/2013 to 03/2015
Licensed Real Estate HostCompany Name － City, State
Performed opening duties at the Model Center such as unlocking, turning off alarms, checking and logging messages from answering and fax machines.
Inspected each model home, sales office area, displays, sign aides, neighborhood grounds and surroundings.
Prospected and secured qualified customers by demonstrating homes, handed out sales brochures and other marketing materials, obtained and reported competitive activities, customer's likes and dislikes, and recorded information on visitor cards.
Completed any priority list left by the salesperson such as filing, assembly of brochures, mail outs, and follow-ups on loans or customers and performed clerical work.
Logged and maintained accurate and timely records of all traffic, Realtors, prospects, checks taken, prospect follow-up, loan approvals, cancellations, closings, move-in dates, color selections and revisions, production schedules, job assignments, production change orders, building sequence, elevation mix, construction communications, plan/product specification, and design changes.
09/2011 to 09/2012
Real Estate AssistantCompany Name － City, State
Coordinated appointments to showcase homes to prospective buyers and explained their features, value, and benefits.
Assisted agent in property search and market evaluation to properly advise client in their purchase offers.
Managed agent's client database management program & system.
Supervised agent schedule, performed administrative duties, and communicated with other agents as needed.
03/2009 to 03/2010
Data Security AnalystCompany Name － City, State
Served as an administrator in Kaiser Permanente employee's online user account.
Supported Data Security Administrator with the creation of employee's user ID's.
Conducted quarterly audit for Kaiser Permanente's membership accounting system.
Facilitated requests for password resets.
Help maintained document storage and retrieval for Data Security Department.
05/2008 to 10/2008
RepresentativeCompany Name － City, State
Searched title of land properties using public records and prepared title reports.
Prioritized and paid special attention to details, multi-tasked, and met specific deadlines and daily goals.
Responded to client's phone calls and emails promptly while delivering exceptional customer service.
12/2007 to 05/2008
Consumer Banking RepresentativeCompany Name － City, State
Opened new accounts and processed financial transactions including deposits, withdrawals, cashier's checks and check cashing.
Performed telemarketing calls to our clients for current promotions and specials to achieve branch sales goals.
Recognized by Branch Manager and fellow employees as a motivated team player in cross-selling bank products and services.
Won two Bank of Hawaii success story award.
10/2004 to 10/2007
Personal Banker Sales ICompany Name － City, State
Performed various duties involving branch operations consisting of opening new accounts, cross selling bank products and processing complex financial transactions.
Tasked with high-level responsibility of opening and closing the branch as well as being held responsible for the cash vault.
Managed weekly branch reports and scorecard to ensure the branch is successful in accomplishing weekly goals.
Performed supervisory functions, attended regular bi-weekly Personal Banker Market meetings to provide feedback and training to tellers about bank products and services.
Worked closely with the Branch Manager and Personal Banker Officer to plan and coordinate campaigns to achieve the branch sales goals.
Received three American Savings Bank Service Star Award for providing exceptional service to customers/clients.
Education and Training
Bachelor of Science: BusinessUniversity of Phoenix － City, State
Anticipated Graduation Date: August 2018
Business courses includes leadership, business deciton-making, management, marketing, accounting, human resources, and finance.
Associate of Applied Science: Business AdministrationHawaii Business College － City, State
75 credits completed
Fluent in reading/writing Tagalog and Ilokano
Microsoft Office Applications (Word, Excel, PowerPoint)
Excellent verbal and written communication skills
Member of the Board of Realtors at Southwest Riverside County Association of REALTORS (SRCAR)
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University of Phoenix
Hawaii Business College
Job Titles Held:
Licensed Real Estate Host
Real Estate Assistant
Data Security Analyst
Consumer Banking Representative
Personal Banker Sales I
Bachelor of Science : Business Associate of Applied Science : Business Administration
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