Well-rounded professional with 14+ years' experience in executing sales, in delivering exceptional customer service, and in performing administrative tasks.
Education and Training
University of PhoenixMurrieta, CAExpected in 2018 ā āBachelor of Science:Business - GPA:
Anticipated Graduation Date: Ā August 2018
Business courses includes leadership, business deciton-making, management, marketing, accounting, human resources, and finance.
Hawaii Business CollegeHonolulu, HIExpected in 2007 ā āAssociate of Applied Science:Business Administration - GPA:
75 credits completedĀ
Skills
Microsoft Office Applications (Word, Excel, PowerPoint)
Excellent verbal and written communication skills
Experience
Windermere Real Estate - Realtor Henderson, NV, 09/2012 - Current
Coordinate appointments with prospective buyers to showcase houses and explain the features, value, and benefits of the homes.
Write documents such as representation contracts and purchase agreements, present offers, and answer client's questions regarding their purchase or sale.
Research real estate trends and provide comparative market analysis (CMA) to assist and educate clients when preparing to make an offer on properties.
Effectively assist clients in all aspects of marketing to properly list their properties for sale.
Generate leads and establish new client relationships during open house and daily outbound sales calls.
Negotiate contracts and coordinate with other real estate professionals, lenders, and inspectors.
Generate lists of properties that are compatible with buyers' needs and financial resources.
Aldi - Licensed Real Estate Host West Des Moines, IA, 10/2013 - 03/2015
Performed opening duties at the Model Center such as unlocking, turning off alarms, checking and logging messages from answering and fax machines.
Inspected each model home, sales office area, displays, sign aides, neighborhood grounds and surroundings.
Prospected and secured qualified customers by demonstrating homes, handed out sales brochures and other marketing materials, obtained and reported competitive activities, customer's likes and dislikes, and recorded information on visitor cards.
Completed any priority list left by the salesperson such as filing, assembly of brochures, mail outs, and follow-ups on loans or customers and performed clerical work.
Logged and maintained accurate and timely records of all traffic, Realtors, prospects, checks taken, prospect follow-up, loan approvals, cancellations, closings, move-in dates, color selections and revisions, production schedules, job assignments, production change orders, building sequence, elevation mix, construction communications, plan/product specification, and design changes.
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Jacobs Engineering Group Inc. - Real Estate Assistant Ogden, UT, 09/2011 - 09/2012
Coordinated appointments to showcase homes to prospective buyers and explained their features, value, and benefits.
Assisted agent in property search and market evaluation to properly advise client in their purchase offers.
Managed agent's client database management program & system.
Supervised agent schedule, performed administrative duties, and communicated with other agents as needed.
New York Life - Data Security Analyst San Francisco, CA, 03/2009 - 03/2010
Served as an administrator in Kaiser Permanente employee's online user account.
Supported Data Security Administrator with the creation of employee's user ID's.
Conducted quarterly audit for Kaiser Permanente's membership accounting system.
Facilitated requests for password resets.
Help maintained document storage and retrieval for Data Security Department.
First Midwest Bank - Representative Munster, IN, 05/2008 - 10/2008
Searched title of land properties using public records and prepared title reports.
Prioritized and paid special attention to details, multi-tasked, and met specific deadlines and daily goals.
Responded to client's phone calls and emails promptly while delivering exceptional customer service.
Bank Of Hawaii - Consumer Banking Representative City, STATE, 12/2007 - 05/2008
Opened new accounts and processed financial transactions including deposits, withdrawals, cashier's checks and check cashing.
Performed telemarketing calls to our clients for current promotions and specials to achieve branch sales goals.
Recognized by Branch Manager and fellow employees as a motivated team player in cross-selling bank products and services.
Won two Bank of Hawaii success story award.
American Savings Bank - Personal Banker Sales I City, STATE, 10/2004 - 10/2007
Performed various duties involving branch operations consisting of opening new accounts, cross selling bank products and processing complex financial transactions.
Tasked with high-level responsibility of opening and closing the branch as well as being held responsible for the cash vault.
Managed weekly branch reports and scorecard to ensure the branch is successful in accomplishing weekly goals.
Performed supervisory functions, attended regular bi-weekly Personal Banker Market meetings to provide feedback and training to tellers about bank products and services.
Worked closely with the Branch Manager and Personal Banker Officer to plan and coordinate campaigns to achieve the branch sales goals.
Received three American Savings Bank Service Star Award for providing exceptional service to customers/clients.
Languages
Fluent in reading/writing Tagalog and Ilokano
Professional Affiliations
Member of the Board of Realtors at Southwest Riverside County Association of REALTORS (SRCAR)
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