Resilient, versatile, and professional individual with exceptional communication skills seeking a part time or full time position that offers room for advancement. Interested in the ability to utilize my skills to gain further experience while enhancing the company's productivity and reputation. Keen on participating in a dynamic work environment focused on promoting business growth by providing superior value and service. Committed to delivering high quality results. Proficient in multi-tasking, and creative problem solving.
Active listening skills
Seasoned in conflict resolution
Sharp problem solver
Quickly adapt to new employment guidelines and procedures.
Working knowledge of Microsoft Word, Excel, and Power Point
Strong organizational skills
Customer service expert
Telephone inquiries specialist
Researched, calmed and rapidly resolved client conflicts.
Helped with preparation, set-up, and service for catering events, while managing team of servers, bartenders, culinary staff, and coordinating with client(s).
Directed the operation and organization of all service and food-related activities, including the presentation and serving of food. Ensuring all guests were served promptly and with efficiency.
Communicated with patrons and clients to ensure satisfaction with food and service to exceed the standard level of expectations. Performed all transactions in a cordial, efficient and professional manner.
Consistently generated additional revenue through skilled sales techniques.
Trained new employees in highly detailed processes.
Participated in the production and activities of team building events to establish and maintain positive colleague relationships.
Laid groundwork for marketing the sale and development of a brand new planned unit development subdivision.
Financial Aid Liaison at St. Leo University
Accountant at Saddlebrook Resort
Owner of Fitz Real Estate Services
Financial Aid Processing Manager at St. Leo University
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