Resilient, versatile, and professional individual with exceptional communication skills seeking a part time or full time position that offers room for advancement. Interested in the ability to utilize my skills to gain further experience while enhancing the company's productivity and reputation. Keen on participating in a dynamic work environment focused on promoting business growth by providing superior value and service. Committed to delivering high quality results. Proficient in multi-tasking, and creative problem solving.
Active listening skills Seasoned in conflict resolution Sharp problem solver Courteous demeanor Quickly adapt to new employment guidelines and procedures. | Working knowledge of Microsoft Word, Excel, and Power Point Strong organizational skills Positive attitude Customer service expert Telephone inquiries specialist |
Customer Service:
Researched, calmed and rapidly resolved client conflicts.
Helped with preparation, set-up, and service for catering events, while managing team of servers, bartenders, culinary staff, and coordinating with client(s).
Directed the operation and organization of all service and food-related activities, including the presentation and serving of food. Ensuring all guests were served promptly and with efficiency.
Communicated with patrons and clients to ensure satisfaction with food and service to exceed the standard level of expectations. Performed all transactions in a cordial, efficient and professional manner.
Sales:
Consistently generated additional revenue through skilled sales techniques.
Trained new employees in highly detailed processes.
Participated in the production and activities of team building events to establish and maintain positive colleague relationships.
Laid groundwork for marketing the sale and development of a brand new planned unit development subdivision.
Mary Gullet
Financial Aid Liaison at St. Leo University
(813)957-3322
Gale Byrd
Accountant at Saddlebrook Resort
(813)997-1598
Heather Fitzpatrick
Owner of Fitz Real Estate Services
(813)973-2944
Kimberly Steele
Financial Aid Processing Manager at St. Leo University
(813)841-2539
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Companies Worked For:
School Attended
Job Titles Held:
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