Detail-oriented Realtor with6 years of experience in marketing and sales. Extensive training in real estate sales and insurance assistance with knowledge of financial advising. Skilled at client services and company branding to increase profitability, monitor markets and maintain relationships with clients. Adept at leadership, collaboration and multitasking. Results-focused office manager with proven track record in successful improvement initiatives, including policy and procedure development, efficient workflow coordination and process refinement or restructuring. Bringing proficiency in interpersonal communications and time management.
Skills
Property marketing
Appraisals
Lending
Property management
Administrative support
Leasing and sales
Contract Negotiation
Property tours and inspections
Market research
Purchase contracts
Open house preparations
Operational improvement
Payroll and budgeting
Policy and procedure modification
Scheduling
Business administration
Database administration
Data Entry
Strategic Planning
Bookkeeping
Time management
Problem-solving skills
File management
Word processing
Communications
Relationship development
Team building
Customer service
MS Office
Project organization
Business operations
Supervision
Organization
Budgets
Regulatory Compliance
Problem resolution
Work History
Realtor, 03/XXX4 - Current Windermere Real Estate – Centralia, WA,
Generated 80% in sales through effective networking and marketing strategies to grow new business and increase productivity.
Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
Sold 10 properties worth over $1million in one year.
Built and established new business opportunities and managed more than 300 existing clients.
Collected fees and documented payment processes for property transactions.
Acquired over 100 new clients by following up regularly regarding individual real estate desires and current listings.
Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Arranged for title searches of properties being sold and gave buyers virtual and physical tours of properties..
Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
Handled day-to-day happenings of real estate office, consistently growing client bases and increasing revenue.
Provided relevant real estate investments for customers based on close professional relationships and accurately defining customer needs.
Promoted properties to target audiences to enhance revenue generation.
Handled computer system troubleshooting and provided technical support to entire team for computer operations.
Reviewed and executed confidential documents, contracts and disclosures.
Coordinated appointments to show tenants and buyers prospective homes.
Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors.
Advised and informed prospective clients on current market activities/condition.
Medical Office Manager, 02/XXX2 - 03/2020 Wayne Lee Md Plastic Surgery & Med Spa – Brandon, FL,
Addressed and remedied all patient or team member issues.
Built relationships with physicians to create steady referral pipeline.
Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
Created and implemented organizational policies and procedures.
Ensured compliance with OSHA and HIPAA regulations.
Developed close working relationships with front office and back office staff.
Performed patient assessments and contributed to development of interdisciplinary care plans.
Developed policies and procedures for effective practice management.
Consulted with healthcare professionals on business decisions.
Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
Assisted with regulatory issues such as compliance.
Developed and maintained electronic record management systems to analyze and process data.
Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures and financial reporting.
Recruited, hired and educated staff on state and federal statutes on sleep service and independent diagnostic testing facility(IDTF) guidelines.
Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
Recommended ways to reduce overhead and cut printing costs, effectively saving practice $10,000/year.
Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Guest Service Representative, 11/2005 - 06/XXX0 First Hospitality Group Inc – Bloomington, MN,
Assisted guests by furnishing information and directions to various areas of property including casino, gift shop and dining areas.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
Ran reports detailing daily actions, including guest numbers, accounting expenses and income and room service usage.
Entered customer data using epic software and updated information whenever patrons changed rooms.
Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Oversaw fast-paced front desk operations at busy hospital facility with as many as 100 nightly guests.
Education
Associate of Science: Business Administration And Management, Expected in - Berkeley College - Little Falls, NJ GPA:
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