Top-rated sales performance
Excellent negotiation skills
Quality objection handling
Specializes in complex solution solving
Produces lead flow through networking, marketing and referrals
Proficient use of web based reporting tools
Outstanding customer-relations background
Extensive knowledge of fine wines
Experience with [specialties of personal service]
Perform well in high-demand, fast-paced environments
01/2011 to Current Real Estate Broker
Real Estate Agent01/2000 to 01/2011 Baird & WarnerDowners Grove, IL
Accredited buyer representation designation (ABR)
Short sale and foreclosure resource certified (SFR)
Certified real estate negotiator (CREN)
Member of the Realtor Association of Western Suburbs (MORE)
Member of the Multiple Listing Service of Northern Illinois (MLSNI)
Specialist in rentals, residential sales, new-construction, relocation and vacant land Baird & Warner, Downers Grove IL
Multiple years in Founders Club ($200,00+ in commissions)
Multiple years in Presidents Club ($120,000+ in commissions)
Multiple years in Vice Presidents Club ($85,000+ in commissions)
Member of National Association of Realtors (NAR) since 1993
Member of The Illinois Association of Realtors (IAR) since 1993.
Real Estate Agent01/1993 to 01/2000 Page RealtyWestmont, IL
Received Illinois State Realtors State License in 1993
Focused on rentals, residential and vacant land sales.
02/1988 Midway AirlinesChicago, ILAddressed passenger concerns about [Concern] and [Concern] by [Action taken]. Responded politely to passenger complaints regarding ticketing and baggage handling. Protected customers' baggage from loss, theft and damage by handling them properly. Instructed passengers on all safety and emergency procedures and answered any questions. Determined flight close-out times and completed and verified flight forms. Vacuumed aircraft upholstery, cleaned windows and serviced galleys. Operated full cabin management systems, including [System name]. Printed itineraries and tickets for an average of [Number] passengers per [Time period]. Issued travel and hotel vouchers for passengers on overbooked and canceled flights. Processed reservations, coordinated stand-bys and monitored cabin availability. Picked up and transported cargo and baggage to and from aircraft. Escorted passengers in wheelchairs from the terminal to the aircraft. Checked baggage and collected baggage charges. Coordinated with airport vendors regarding fueling and catering logistics. Created and booked [Number] reservations per [Time period]. Announced flight status updates and information about gate changes over airport's [System name] system. Responded politely to passenger complaints regarding ticketing and baggage handling.
Education and Training
DiplomaWeber International UniversityBabson Park, FL
1985Hinsdale Central High SchoolHinsdale, IL
Negotiator, new-construction, real estate, sales, staging, Visited home sites when necessary to assess and fulfill customer needs. Successfully assisted clients in choosing furnishings that were consistent with their preferences and budget, Produced content for material boards and specification binders for presentation and construction, Developed interior design concepts and prepared interior systems and finishes. Reviewed project costs, budgets and adherence to schedules. Educated clients on the current real estate market and answered any questions they had. Cold called clients to obtain their exclusives. Organized and served on realtor advisory board. Organized charity and public events to bring awareness to the neighborhood, generating lead flow. Developed an excellent rapport with custom builders to expand developed an excellent rapport with custom builders to expand opportunities for growth. Acted as a listing agent for brokers. Coordinated appointments with prospective buyers to showcase houses and plots. Wrote contract documents, purchase agreements and closing statements. Assisted in developing Assisted clients in leasing of homes, retail and entertainment space.+ AddAssisted clients with corporate relocation services.+ AddShowed residential properties and explained the features, value and benefits of available homes.+ AddSuccessfully guided home buyers and sellers through sales and purchase of properties.+ AddPromoted property sales through advertisements, open houses and participation in multiple listing services.+ AddNegotiated contracts and coordinate with lenders, attorneys and inspectors.+ AddAdvertised properties to the general public via networking, brochures, ads and multiple listing services to maximize exposure. marketing material for properties.+ AddVerified that the legal formalities were completed prior to closing dates.+ AddActively follow-up with prospects and hot leads.+ AddCommunicated with owners regarding home and loan status.+ AddFollowed up with prospects throughout the sales process.+ AddCreated and maintained a large client base by meeting needs and providing exceptional customer service.+ AddGathered, distributed and maintained all the materials for marketing plans.+ AddResearched the current market in [Location] to stay informed and give superior sales presentations.+ AddAssisted clients in leasing of homes, retail and entertainment space.+ AddAssisted clients with corporate relocation services.+ AddShowed residential properties and explained the features, value and benefits of available homes.+ AddSuccessfully guided home buyers and sellers through sales and purchase of properties.+ AddPromoted property sales through advertisements, open houses and participation in multiple listing services.+ AddNegotiated contracts and coordinate with lenders, attorneys and inspectors.+ AddAdvertised properties to the general public via networking, brochures, ads and multiple listing services to maximize exposure.