Ra resume example

35

• Scheduled and confirmed appointments.
• Answered and directed incoming calls using multi-line telephone system.
• Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
• Maintained daily calendars, set appointments with clients and planned daily office events.
• Processed payments and updated accounts to reflect balance changes.
• Sorted incoming mail and directed to correct personnel each day.
• Oversaw office inventory by restocking supplies and submitting purchase orders.
• Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
• Managed more than 100+ incoming calls per day.
• Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
• Directed and oversaw office personnel activities.
• Coordinated and communicated with 150+ clients daily to gather pertinent information.
• Organized and updated numerous schedules and monthly calendar obligations for various levels of management and staff.
• Assisted 35 visitors per 40 minutes by directing to appropriate personnel and answering average of 200 calls and emails daily.
• Checked medical and insurance documents for proper formatting, grammar and spelling with Microsoft word.
• Answered phone calls, provided information to callers and connected callers to appropriate people.
• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
• Answered office phone and emails to schedule appointments, forward information and complete scheduling.
• Greeted incoming patients and verified paperwork to manage smooth intake processes.
• Managed customer complaints and rectified issues to complete satisfaction.
• Pulled and organized requested documentation.
• Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
• Greeted visitors and directed them to appropriate areas, verifying reasons for visit and resident information.

• Motivated and supported field workers completing work to increase work quality and team productivity.
• Adhered to all standard operating procedures and complied with safety and quality processes.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Opened boxes of merchandise and materials and restocked designated areas.
• Assigned work to employees based on project requirements and individual team member strengths.
• Operated machinery, managed raw material and logged production data.
• Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
• Conferred with other managers, technical personnel and team leaders to coordinate site work and maintain tight schedules.
• Worked hard to learn all required tasks quickly and maximize performance.