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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Resident Assistant with experience in leadership and administrative duties. Committed to helping residents grow and feel empowered. Proficient in professional speaking, problem-solving, event planning and mediation. Positive attitude, excellent behavior and the perfect role model for campus residents.

  • Ability to type 60 WPM
  • Collecting information
  • Filing and data archiving
  • Meticulous attention to detail
  • Verifying data accuracy
  • Error identification
  • Information Storage
  • Customer service-oriented
  • Data Entry
  • Strong interpersonal skills
  • Quality Assurance
  • Excellent communication skills
  • Resourceful
  • Pleasant demeanor
  • Advanced MS Office Suite knowledge
  • Understands grammar
  • Safety regulations
  • Customer relationship management
  • Order processing
RA, 08/2018 to Current
Five Star Quality Care, Inc. Sacramento, CA,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Tracked and reported clients' progress based on observations and conversations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Managed administrative tasks, including maintenance requests, room change process and incident reports.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Served as positive role model for diverse group of individuals.
  • Responded and assisted with diverse needs of residents on wing.
  • Assisted with resolving student conflicts and disputes.
  • Maintained student safety by enforcing compliance with campus rules.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Delivered high-quality care to private clients.
  • Advised and assisted students on issues such as hygiene, cleanliness, nutrition and utilities.
  • Communicated with families or advocates to discuss resident needs and progress.
  • Maintained clean and sanitary living environment for residents.
  • Assisted with support services, including coordination of activities and resident programming.
  • Mediated conflicts among residents and immediately notified supervisors or any escalated conflicts.
  • Completed routine and non-routine resident direct care duties to meet physical and emotional needs residents.
  • Facilitated therapeutic interaction with residents using positive role-modeling, one-on-one support and active listening.
  • Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
  • Initiated resident transfers to other programs to better meet needs.
  • Motivated clients to participate in new activities to broaden skills.
  • Administered and recorded medication distribution according to policy.
  • Transported clients to recreational and leisure activities.
  • Participated in departmental, organizational and community meetings.
  • Responded to crises, including [Type] and [Type] within building quickly to reduce potential for harm.
  • Participated in staff selection and recruitment and attended all leadership and training development opportunities.
  • Collaborated with day services to coordinate clients' at-home program for continuity of care.
  • Worked closely with clients in vocational adjustments to acquire desirable work habits.
Instructor, 12/2017 to 08/2018
Education Affiliates Montgomery, AL,
  • Observed and evaluated student performance and development and provided appropriate feedback on work.
  • Observed other instructors to learn valuable techniques.
  • Participated in workshops and trainings to improve skills and learn new methods for classroom instruction.
  • Conducted tests and quizzes to evaluate student progress with course material.
  • Managed and organized class records and reports.
  • Established objectives for lessons, modules and projects.
  • Attended faculty meetings to brainstorm ideas and discuss methods for solving issues.
  • Developed guides and course materials to reinforce lecture information and help students learn.
  • Helped students meet diverse professional development goals.
  • Mentored and counseled students with social adjustment and academic issues.
  • Delivered training program courses to meet validated agency requirements.
  • Researched and developed innovative learning methods to optimize learning processes.
  • Built rapport with students and parents to increase academic success and parent engagement.
  • Evaluated students to uncover learning deficiencies and devise improvement plans.
  • Documented class absence and grade information in student records.
  • Identified online resources to use in tandem with traditional course material.
  • Uploaded online lessons and tools for students to use in studies.
Production Manager Assistant, 05/2017 to 11/2017
Milestone/ Workshop City, STATE,
  • Managed materials to meet production goals and specific customer demands.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Established and updated production schedules to meet changing demands.
  • Reviewed individual employee performance to correct issues and enhance productivity.
  • Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
  • Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
  • Monitored staff training and output to meet compliance, productivity and revenue goals.
  • Provided input for performance reviews and identified areas for additional improvement.
  • Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
  • Planned production operations while establishing priorities and sequences for manufacturing processes.
  • Reviewed key performance indicators daily and made necessary adjustments to increase production.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Revamped positions and workflow based on individual abilities and production targets.
  • Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
  • Coordinated production requirements with material handling and staffing functions.
  • Achieved on-budget performance and production targets through management of teams and resources.
  • Performed pre-shift checks of equipment to identify problems and remove affected equipment for repair.
  • Simplified complex specifications into logical design requirements for production.
  • Supported safety programs to reduce and eliminate employee injuries.
  • Consolidated suppliers to reduce inventory and increase profit margins.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Reviewed and updated account information in company computer system.
  • Adhered to strict data confidentiality policies to prevent information leakage.
  • Proofread documents and edited materials to correct grammar and spelling mistakes.
  • Maintained records by creating monthly reports, closing terminated records and performing chart audits.
  • Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.
  • Reviewed source documents to locate required data for entry.
  • Compiled and documented statistical information for reports.
  • Identified, corrected and reported data entry errors.
  • Compiled data from source documents prior to data entry.
  • Maintained confidentiality of client and staff personal details by adhering to all company regulations and requirements.
  • Communicated with coworkers regarding deadlines and project milestones.
  • Used data input interface to transcribe information from physical source documents into databases.
  • Collaborated with other company employees to understand data requirements, searching databases and performing inquiries to locate specific data items needed.
  • Reported malfunctioning or unusable technologies to request updates or technical support.
Education and Training
Associate of Science: Medical Administration W/billing And Coding Conc. , Expected in 06/2011
LA College International - Los Angeles, CA

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Resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • LA College International
Job Titles Held:
  • RA
  • Instructor
  • Production Manager Assistant
  • Associate of Science

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