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QUALIFICATIONS
Summary
To obtain a position where I can utilize my 23 years of Telecommunications Industry work in Application Development, Project Management and Billing Migrations/Data Conversion experience to continually expand on these skills while adding value to the company. Profile Billing Migration/Data Conversion SME, Project Manager, Information Specialist, in the Communications, Media and Entertainment Industry with 23 years of project management, Billing Migration/Data Conversion SME, technical leader and team leader experience covering many phases of project management, from project initiation to implementation and close down. Goal-oriented. Strong leadership capabilities. Efficient and well organized.
Experience
Qualifications
- Responsible for several successful EarthLink billing data migrations, requirements, data validations and testing throughout the projects from start up to implementation.
- Project manager for Integrated Traffic Mediation System (ITMS) production support and on-going enhancements for this EDS/HP product.
- Project Manager, Conversion team manager, and team leader for a major telecom industry service provider from project start-up through implementation on numerous billing conversions from acquired billing systems into target investment billing systems.
- Technical leader on an aggressive billing conversion for Sprint/Embarq account into SingleView.
- Technical leader for VoIP Billing enhancements on the IXplus billing platform for Verizon.
- Project Manager of an implementation with a 3rd party vendor to automate AP processing of Telecom Invoices for Bank of America account into EDS AP Systems.
- Following the implementation I also supported efforts to implement a Bank of America acquisition into the automated AP solution as well.
- The 3rd party vendor is processing over 40 million dollars monthly of telecom expenses for the Bank of America account.
- The success of this project set the groundwork for EDS corporate to move its AP invoice processing over to this third party vendor as well.
05/2012 - Current
NA － City , STATEBSS Architect
- Projects: Titan/STS Billing Conversion and legacy system decommission Moss Billing Conversion Rack wire/Flare Billing Conversion and legacy system decommission Center Beam Billing Conversion and legacy system decommission Application Development Billing Enhancements Responsibilities: Data Migrations Specialist and Systems Integrations Assist PM and team in project planning and producing project documentation Technical Leader for data migration of customer, accounts receivable and service related data Maintain and enhance relationship with the client Develop detailed mapping and error handling documents for the customer and development team Data Analysis/Validations Issue resolution Quality control of migrate data delivered Documented repeatable processes for conversion teams for reuse on conversion projects Requirements documentation for migrating customer base into the target billing platform.
06/1992 - 05/2012
EarthLink － City , STATETechnical Leader/Team Leader
- Telecom Poland_2004_Billing Conversions- Verizon - IXplus Data Migration Conversions (10 + Legacy Billing Applications migrated) Sprint/Embarq Billing Conversion to SingleView Application Development Billing Enhancements Responsibilities: Data Migration/Conversion SME Mentor Conversion Project Managers and team members Maintain and enhance relationship with the client addressing business needs/issues Applied GSMS and ASDP (Project Management Methodology) to our project teams working toward CMMI level achievements Documented repeatable processes for conversion teams for reuse on conversion projects Assist PM and team in project planning from start-up through implementation Managed scope, risk, and issues across several conversion projects Ensure quality of deliverables to the customer across several conversion project teams Application Release Requirement reviews and informed conversion project managers of impacts to the conversion projects Deployed and managed team resources Develop detailed mapping and error handling documents for the customer and development team Data Analysis and validations to ensure quality of migrated data delivered Lead Testing of application and processes Role: Project Manager Projects: ITMS - Production Support and Minor Application Enhancements New Account Implementation - AD-US-COMMS-AT&T Free 411 Bank of America - AP Automation with 3rd party vendor Responsibilities: Create and maintain project schedule Communicate project status to management and clients Manage scope, risks, issues and all quality control of all deliverables Produce Project Start-up and Planning documentation Deploy and managed team resources Maintain and enhance relationship with the account team and client Monthly metrics collection and reporting Maintain User Guide documentation and Training Manuals Defined and documented requirement specifications Created implementation plan and approach Manage Change Control Documents process/procedures to be SOXA compliant Provided escalation contact for vendor and EDS Managed Production Support.
Education
1982
University of Southwestern LouisianaCity, StateB.S: Math EducationMath Education
SED Program, EDS University Corporate Training, Dallas, TX, 1991
Skills
accounts receivable, AD, AP, Application Development, approach, automate, Automation, Billing, billing systems, Conversion, Corporate Training, client, clients, Data Analysis, Data Migration, documentation, HP, team leader, Mediation, Mentor, processes, producing, Project Management, project planning, quality, Quality control, reporting, Requirement, SED, Telecom, Training Manuals, VoIP
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Resume Overview
School Attended
- University of Southwestern Louisiana
Job Titles Held:
- Qualifications
- BSS Architect
- Technical Leader/Team Leader
Degrees
- B.S : Math Education
SED Program, EDS University Corporate Training, Dallas, TX, 1991
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