QMAP Resume Example
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QMAP
Summary
Hardworking and reliable office management with strong ability in Communication and time management. Offering honesty, organization and determination. Highly organized, proactive and punctual with team-oriented mentality. With experience in Alzheimer's and dementia care.
Skills
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Experience
QMAP|Company Name - City, State|02/2020 - Current
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented activities and recorded information in EMR system.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
Administrative Assistant|Company Name - City, State|05/2013 - 01/2018
- Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
- Managed building access by supplying key cards to employees and visitors.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Received and routed incoming calls and correspondence to promote timely communication.
- Created agendas, meeting notes and other documents to enhance collaborative process.
- Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
- Established clear and consistent administrative procedures to minimize errors and avoidable delays.
- Completed supply orders and maintained appropriate levels of office supplies.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Planned and executed corporate meetings, lunches and special events for groups of 162+ employees.
- Revised and maintained master calendar for client appointments.
- Documented and shared monthly meeting minutes.
- Composed, proofread and distributed clean and professional business correspondence and internal team communications.
- Coordinated communications, including taking calls, responding to emails and interfacing with clients.
- Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Office Manager|Company Name - City, State|02/2004 - 04/2013
- Increased office organization by developing filing system and customer database protocols.
- Received and routed incoming calls and correspondence to promote timely communication.
- Created agendas, meeting notes and other documents to enhance collaborative process.
- Established clear and consistent administrative procedures to minimize errors and avoidable delays.
- Completed supply orders and maintained appropriate levels of office supplies.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Maintained organized filing system of paper and electronic documents.
- Revised and maintained master calendar for client appointments.
- Documented and shared monthly meeting minutes.
- Composed, proofread and distributed clean and professional business correspondence and internal team communications.
- Coordinated communications, including taking calls, responding to emails and interfacing with clients.
- Checked office supplies stock and placed orders to maintain levels.
- Maintained office safety by screening visitors, updating logs and issuing temporary passes.
- Managed scheduling of all procedures, appointments and surgeries for busy 60-bed healthcare facility.
- Coordinated with supervisor and manager to develop and execute production plans.
- Monitored workflow and schedules to ensure timely delivery.
- Developed and updated scheduling policies covering all department activities.
- Managed the schedules of a team of 50 personnel.
- Ordered and stocked adequate materials to avoid shortages.
Education and Training
IntelliTec College - Pueblo|City, StateProfessional Certification: Cosmetology
Central High School|City, State|05/2004High School Diploma
Special Training
- CPR/ First Aid
- CPI training
- Alzheimer's training
- Mental Health Experience
- Food handlers Certification
- Achievements in critical situations
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Resume Overview
School Attended
- IntelliTec College - Pueblo
- Central High School
Job Titles Held:
- QMAP
- Administrative Assistant
- Office Manager
Degrees
- Professional Certification : Cosmetology
High School Diploma
