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QMAP Resume Example

Resume Score: 80%

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QMAP
Summary

Hardworking and reliable office management with strong ability in Communication and time management. Offering honesty, organization and determination. Highly organized, proactive and punctual with team-oriented mentality. With experience in Alzheimer's and dementia care.

Skills
  • Problem resolution
  • Communications
  • Process improvement
  • Team building
  • Team management
  • Relationship development
  • Supervision
  • Administrative support
  • Project organization
  • MS Office
  • First Aid/CPR
  • Customer service
  • Organization
Experience
QMAP|Golden Gate Manor LLC - Pueblo, CO|02/2020 - Current
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented activities and recorded information in EMR system.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
Administrative Assistant|Chateau at Sharmar Village - Pueblo, CO|05/2013 - 01/2018
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Managed building access by supplying key cards to employees and visitors.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays.
  • Completed supply orders and maintained appropriate levels of office supplies.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Planned and executed corporate meetings, lunches and special events for groups of 162+ employees.
  • Revised and maintained master calendar for client appointments.
  • Documented and shared monthly meeting minutes.
  • Composed, proofread and distributed clean and professional business correspondence and internal team communications.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Office Manager|Accolade Living LLc - Pueblo, CO|02/2004 - 04/2013
  • Increased office organization by developing filing system and customer database protocols.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays.
  • Completed supply orders and maintained appropriate levels of office supplies.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Maintained organized filing system of paper and electronic documents.
  • Revised and maintained master calendar for client appointments.
  • Documented and shared monthly meeting minutes.
  • Composed, proofread and distributed clean and professional business correspondence and internal team communications.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Checked office supplies stock and placed orders to maintain levels.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Managed scheduling of all procedures, appointments and surgeries for busy 60-bed healthcare facility.
  • Coordinated with supervisor and manager to develop and execute production plans.
  • Monitored workflow and schedules to ensure timely delivery.
  • Developed and updated scheduling policies covering all department activities.
  • Managed the schedules of a team of 50 personnel.
  • Ordered and stocked adequate materials to avoid shortages.
Education and Training
IntelliTec College - Pueblo|Pueblo, COProfessional Certification: Cosmetology
Central High School|Pueblo, CO|05/2004High School Diploma
Special Training
  • CPR/ First Aid
  • CPI training
  • Alzheimer's training
  • Mental Health Experience
  • Food handlers Certification
  • Achievements in critical situations
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Golden Gate Manor LLC
  • Chateau at Sharmar Village
  • Accolade Living LLc

School Attended

  • IntelliTec College - Pueblo
  • Central High School

Job Titles Held:

  • QMAP
  • Administrative Assistant
  • Office Manager

Degrees

  • Professional Certification : Cosmetology
    High School Diploma

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