QMAP Resume Example Golden Gate Manor LLC

QMAP

Summary

Hardworking and reliable office management with strong ability in Communication and time management. Offering honesty, organization and determination. Highly organized, proactive and punctual with team-oriented mentality. With experience in Alzheimer's and dementia care.

Skills

Problem resolution
Communications
Process improvement
Team building
Team management
Relationship development
Supervision

Administrative support
Project organization
MS Office
First Aid/CPR
Customer service
Organization

Experience

QMAP|Golden Gate Manor LLC - Pueblo, CO|02/2020 - Current

Responded to patient alarms and needs-assessment requests to identify course of treatment.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Documented activities and recorded information in EMR system.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Followed recipes and customer requests to prepare high-quality, delicious meals.

Administrative Assistant|Chateau at Sharmar Village - Pueblo, CO|05/2013 - 01/2018

Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Managed building access by supplying key cards to employees and visitors.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Received and routed incoming calls and correspondence to promote timely communication.
Created agendas, meeting notes and other documents to enhance collaborative process.
Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
Established clear and consistent administrative procedures to minimize errors and avoidable delays.
Completed supply orders and maintained appropriate levels of office supplies.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Planned and executed corporate meetings, lunches and special events for groups of 162+ employees.
Revised and maintained master calendar for client appointments.
Documented and shared monthly meeting minutes.
Composed, proofread and distributed clean and professional business correspondence and internal team communications.
Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.

Office Manager|Accolade Living LLc - Pueblo, CO|02/2004 - 04/2013

Increased office organization by developing filing system and customer database protocols.
Received and routed incoming calls and correspondence to promote timely communication.
Created agendas, meeting notes and other documents to enhance collaborative process.
Established clear and consistent administrative procedures to minimize errors and avoidable delays.
Completed supply orders and maintained appropriate levels of office supplies.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Maintained organized filing system of paper and electronic documents.
Revised and maintained master calendar for client appointments.
Documented and shared monthly meeting minutes.
Composed, proofread and distributed clean and professional business correspondence and internal team communications.
Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Checked office supplies stock and placed orders to maintain levels.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Managed scheduling of all procedures, appointments and surgeries for busy 60-bed healthcare facility.
Coordinated with supervisor and manager to develop and execute production plans.
Monitored workflow and schedules to ensure timely delivery.
Developed and updated scheduling policies covering all department activities.
Managed the schedules of a team of 50 personnel.
Ordered and stocked adequate materials to avoid shortages.

Education and Training

IntelliTec College - Pueblo|Pueblo, COProfessional Certification: Cosmetology

Central High School|Pueblo, CO|05/2004High School Diploma

Special Training

CPR/ First Aid
CPI training
Alzheimer's training
Mental Health Experience
Food handlers Certification
Achievements in critical situations

Resume Overview

Companies Worked For:

Golden Gate Manor LLC
Chateau at Sharmar Village
Accolade Living LLc

School Attended

IntelliTec College - Pueblo
Central High School

Job Titles Held:

QMAP
Administrative Assistant
Office Manager

Degrees

Professional Certification : Cosmetology
High School Diploma

QMAP Resume Example

Resume Score: 80%

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