Qae Gs6 10 32hrs Weekly resume example

Drafted performance and quality assurance surveillance reports and any presented discrepancies using set DeCA directives, policies, procedures and forms.

Collect and analyze activity data and initiated, developed and recommended improvements to systems, processes and procedures to increase productivity and reduce cost.

• Provide regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Monitor on site contractor and vendors to ensure quality assurance and surveillance.
• Provide recommendations for any changes, addition or deletions to contractor services to ensure compliance with the DeCA directives and policies.
• Apply store administrator policies and procedures as they are related to the established contract.
• Acting as the night manager representative to ensure safety and security of government property.
• Ensure correct count on all cases assigned to contractor including daily incoming shelf replenishment, overwrites deduction, display replenishment, or any other additional cases.
• Surveillance on rotation and quality of product being stocked to shelf.
• Monitor contractor performance requirements and standards using the Government Quality Assurance Surveillance Plan by random sampling, spot checks, checklist surveillance based on periodic reviews and observations.
• Use DAX, DIBS and CAO methods to assist with NIS, overwrites and random sample inspection throughout the store.
• Worked with the following computer systems DAX, DIBS, CAO, CARTS, DSD, DSDS, Excel, Word.
• Evaluation on contractor’s performance and payment deductions in accordance with the Contract Discrepancy Report (CDR).
• Inspect all safety equipment to ensure OSHA standards are met.
• Prepare and assist with formal inventories.
• Monitor all vendors, contractors, and visitors.
• Pull cases for shelf replenishment in low stocked categories in all areas of the store.
• Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
• Surveillance on all performance operations in the PWS and QASP.
• Apply the DeCA Vision Commitment to our patrons in everyday functions. Ensure quality product, best value, convenience, excellent customer service and a clean safe shopping experience for our retirees and active duty service men and women.

• Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
• Inventory control of 3.5 million in monthly sales
• Increase Sales by monitoring sale items, Club Packs, and shelf replenishment in all categories throughout the store.
• Worked with the following computer systems CAO, CARTS, DIBS, DSD, DSDS, Word and Excel.
• Ordered in the CATS system for truckload and case lot sales.
• Helped set up case lot sales with schematics and worked with sales representatives to ensure coupons, pricing and product availability.
• Tracked BOH’s and number of cases sold following case lot and side walk sales.
• Used several reports to assist with maintaining inventory control and product demand to include Zone Manager,Negative, Overwrite, NIS (items not in stock), New Item, Salvage, CAO Web and Cycle Counts.
• Performed Cycle Counts to maintain correct BOH’s Balance on Hand quantities.
• Worked with Distributor and Sales Representatives on returns, discontinued, new items, markdowns, and damaged items.
• Worked case transfers to and from stores for quality customer service.
• Ordered display packages and replenishment of display stock to include items not shipped.
• Ordered
• Set new and missing items to shelf by planogram using the DeCA speed to shelf method.
• Assisted with several total store resets and additional resets by selected commodities.
• Worked closely with AWG and Nash-Finch Spartan Distributors, Sales Representatives, and Manufactures to insure proper inventories and distribution thought out the supply chain.
• Selected to supervise, train and mentor my CAO peers at Kirkland AFB, Ft. Hood I and II, Ft. Bliss, Ft Worth NAS JRB, and Vance AFB in Computer Assisted Order Writing.
• Selected as Customer Service Ambassador in 2017, 2018, and 2019 to be a representative for the customer and Agency in quarterly meetings on product quality, questions, and concerns.
• Worked with multiple industrial vendors for product availability and conversions.
• Worked with VCM’s and distributor returns for mark down, discontinued and damaged items on FDS orders.
• Worked with Customer Communication Forms to insure optimal customer service.
• Involved in all aspects of preparing the store for formal inventory.
• Responsible for more then 20,000 line items.
• Supervised store workers and store associates on the floor and in the warehouse.
• Trained and mentored store associates and workers detailed to CAO.
• Worked as liaison for Sales Representative and management for product orders, display add-ons, reordering product, close dated merchandise, and vendor.
• Selected to assist with the store Grand Opening at Fort Bliss Commissary.

• Processed incoming shipments upon package receipt by scanning boxes and envelopes and using CAO to update system
• Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate
• Checked packages and merchandise for damage and quickly notified vendors to request replacements
• Blocked and faced products on displays and shelves in accordance with company policy
• Assited with stocking, building displays and organizing the warehouse
• Returned damaged and mis picked items to distributor
• worked with vendors and sale representatives on VCMs for returns, markdowns, damaged and guaranteed sale items
• Managed timely and effective replacement of damaged or missing products
• Volunteered to assist managers with any projects, demonstrating willingness to learn new tasks and increase skill levels
• Removed all debris and packaging from boxes and separated for recycling or disposal
• Assisted with formal Inventories.
• Worked with Sales Representative on mass displays and other merchandising.
• Worked in all areas throughout the store register, warehouse, floor, produce, admin
• Worked with DSDS and DSD systems
• Helped customers complete purchases, locate items and join reward programs.
• Consistently lifted materials weighing as much as 40-50 pounds.
• Simplified shipping and receiving processes for improved workflow.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Increased sales by offering advice on purchases and promoting additional products.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Kept drawers accurate, current and secure by checking bills for counterfeit markers, storing large bills and keeping adequate change.
• Answered questions about store policies, and concerns to support positive customer experiences.
• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Helped in other departments as requested by management.
• Replaced shelf tags on items with missing or incorrect pricing.
• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items and join reward programs.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Worked closely with shift manager to solve problems and handle customer concerns.