Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Hardworking and competent Laboratory Technician with extensive knowledge in clinical laboratory operations and blood banking procedures. Additional background includes 2 years of management and customer service experience.

Skill Highlights
  • Diagnostic procedures
  • First aid
  • Medical terminology
  • Pipetting
  • Data entry
  • Preparing specimens and samples
Professional Experience
02/2008 to Current Provider Promises Addiction Treatment Center | Orlando, FL,
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Provided transportation, assistance and companionship to clients.
  • Cleaned and organized patients’ living quarters.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Provided patients and families with emotional support.
  • Comforted patients and provided them with reassurance and encouragement.
  • Maintained a clean, orderly and well-stocked environment.
05/2013 to 08/2014 Specimen Tech I Security Properties Residential | Napa, CA,
  • Core AccomplishmentsA-station, presort, pickup and delivery of processed specimens to the laboratory, imaging/microfilming, centrifugation and aliquoting.
  • Demonstrated an ability to learn the job duties assigned to the SPT I, and develops an understanding of how all the functions in Specimen Processing fit together.
  • Identified problems with specimen types, missing information etc., and assigned the appropriate TIQ, and in some cases resolved them.
  • Demonstrated an understanding of the compliance policies related to test ordering, which required developing ability to research test ordering information on translation tables, computer system, and the directory of services.
  • Meets standards for production and accuracy within 3 months.
  • Understood the complex relationship between test(s) ordered and specimen received.
  • Completed all required written documentation, legibly and within the assigned time frame Learned additional functions within Specimen Processing to allow timely progression to the next level.
  • Accurately recorded and reported test results according to established procedures.
  • Closely followed trends and techniques in medical laboratory testing.Expertly procured and processed an average of 25000 specimens per month.
  • Promptly and efficiently distributed specimens to different facilities and labs.
  • Developed and maintained positive customer relationships through effective communication.Neatly and accurately completed all required SMP, SOP and BHR documentation in accordance with set guidelines.
  • Performed various administrative duties, including data entry and document preparation.
08/2010 to 04/2013 Property Manager Visionary Real Estate Development | City, STATE,
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Conducted apartment tours for potential tenants and answered any questions.
  • Collected and kept careful records of rental payments.
  • Achieved the highest possible net operating income by implementing cost control and revenue improvement programs.
  • Monitored and documented all income, including delinquencies.
  • Handled customer complaints personally to verify they were properly handled.
  • Managed all day-to-day activities involving tenants, subcontractors and property management.
  • Taught, promoted and enforced safe work practices among on-site staff.
  • Conducted inventories of and delivered building supplies.
  • Monitored common areas for cleanliness and safety.Drafted staffing plans each week for a staff of 39.
  • Fully abstracted all leases and entered all pertinent information into the Yardi management system.
01/2006 to 08/2010 Property Manager/ Asst Mgr Western National Group | City, STATE,
  • Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
  • Monitored common areas for cleanliness and safety.
  • Compiled and conveyed all operational and financial data to the regional manager.
  • Worked with the owners to identify, develop and achieve community goals and objectives.
  • Developed and managed a highly skilled on-site staff through effective recruitment, training and motivation.
  • Established and implemented leasing goals while managing an effective lease expiration program.
  • Notified property manager when change in existing tenants circumstances might affect continued eligibility.
  • Conducted annual re-examination appointments and housekeeping inspections.
  • Disbursed petty cash on an as-needed basis to engineering staff and property personnel.
  • Maintained tenant relations with regular tenant visits and phone calls.
Education and Training
Expected in 2012 High School Diploma | Medical Billing and Coding Allied University, Orange, CA GPA:
  • ICD-9
  • CPT Codes
  • Medical Terminology
  • Administrative operations
  • Workers' compensation knowledge
  • CMS-1500 billing forms
  • HIPAA compliance
  • Advanced skills in identifying correct specimen for particular tests.
  • Well adversed in resolving specimen issues ie. temp issues, wrong specimen for specified tests, out of date specimen.
  • Work best under pressure and deadlines.
  • Above and beyond expectations of processed specimen per night.
  • Team player helping new co workers.
  • Exceeded expectations on learning material in time frame.
  • Volunteered for any and all overtime given

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School Attended

  • Allied University

Job Titles Held:

  • Provider
  • Specimen Tech I
  • Property Manager
  • Property Manager/ Asst Mgr


  • High School Diploma

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