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Provider Resume Example

Resume Score: 80%

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PROVIDER
Summary
  • Nationally Certified Phlebotomy Technician committed to patient safety and well-being. Maintains calm atmosphere during venipuncture to put patients at ease. Accurate and detailed to promote specimen integrity.
  • Recently certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture, and special collection techniques. Quick to build rapport with patients and adept at helping patients' anxiety or discomfort.
  • Proficient in TJC, OSHA, and FDA requirements for medical laboratory work. Effective at working as generalist to conduct all types of tests. Quality-focused and collaborative team player with reputation for accuracy and efficiency.
Skills
  • Spreadsheet management
  • Client satisfaction
  • Housekeeping
  • Proper phone etiquette
  • Meal preparation
  • Relationship development
  • Planning and coordination
  • Customer service
  • Supervision
  • Process improvement
  • Proper storage procedures
  • Drawing blood
  • Medical records maintenance
  • Biohazard waste disposal
  • Tracking specimens
  • Sanitation and sterilization
  • Sharps disposal
  • Data entry
  • Quality control
  • HIPAA
  • Equipment testing and calibration
  • Specimen analysis
  • Laboratory safety protocols
  • Lab equipment processes
  • Lab equipment calibration
  • Advanced word processing
  • Rapid tests (Strep A, Influenza, and RSV)
  • Collecting information
  • Verifying data accuracy
  • Software troubleshooting
  • Customer service
  • Personal care
  • Emotional support
  • Compassionate patient care
  • Medication management
  • Meal planning
  • Wound care
  • Cash management experience
Experience
All Personal AssistanceMarch 2020 to CurrentProvider
Livingston, TX
  • Worked with residents to develop life skills, including how to prepare meals and keep areas clean.
  • Provided compassionate care for patients with disabilities and developmental challenges.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as as diabetic, low sodium and high protein.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Checked mail, shopped for groceries and handled bill payments.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Kept detailed records of patient care, daily progress, medication administration and changes in health or other conditions.
  • Assisted disabled patients with daily activities, closely monitoring conditions and safety.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
Popeyes Louisiana KitchenCustomer Service Representative
Livingston, TX
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Received food orders from individuals and explained offerings.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Complied with company service standards, including inventory and cash control procedures.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Cleaned utensils, dishes and glasses for customer use.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
SubwaySandwich Artist
Livingston, TX
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Cleaned utensils, dishes and glasses for customer use.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Received food orders from individuals and explained offerings.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
Family Dollar Stores Inc.Customer Service Representative
Livingston, TX
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Helped customers by answering questions and locating merchandise.
Education and Training
Vocational Training SchoolJuly 2020Nationally Certified Phlebotomy Technician: PhlebotomyLivingston, TX
  • Salutatorian of Class
Vocational Training SchoolJuly 2020Certified Laboratory Assistant: Clinical Laboratory AssistingLivingston, TX
Coldspring-Oakhurst High SchoolMay 2017High School DiplomaColdspring, TX
Certifications
  • Nationally Certified Phlebotomy Technician & Laboratory Assistance
  • NHA Certification #E4A7T8M6
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • All Personal Assistance
  • Popeyes Louisiana Kitchen
  • Subway
  • Family Dollar Stores Inc.

School Attended

  • Vocational Training School
  • Coldspring-Oakhurst High School

Job Titles Held:

  • Provider
  • Customer Service Representative
  • Sandwich Artist

Degrees

  • Nationally Certified Phlebotomy Technician : Phlebotomy
    Certified Laboratory Assistant : Clinical Laboratory Assisting
    High School Diploma

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