Multitask effortlessly, enthusiastic, very organized in manner. Type 42-56 wpm. I'm very proficient in latest campus vue, Microsoft word, outlook, PowerPoint, back office, Propertyware and excel. Very proficient in utilizing internet to upload/ download information, send emails as well as attachments. Multi skilled administrative assistant with more than 5 years experience working in busy operational environments in the business industry. Versatile individual with outstanding organizational skills who is able to juggle a variety of tasks at once. Ability to prioritize and supervise the work of small administrative teams where required. Good all-round communicator with the ability to work with individuals at all levels within companies.
Project Manager, 02/2016 to CurrentLakeshore Management
Run a 433 unit mobile home community.
Coordinate internal resources and third parties/vendors for the flawless execution of projects.
Ensure that all projects are delivered on-time, within scope and within budget.
Ensure resource availability and allocation.
Develop a detailed project plan to track progress.
Use appropriate verification techniques to manage changes in project scope, schedule and costs.
Measure project performance using appropriate systems, tools and techniques.
Report and escalate to management as needed.
Manage the relationship with the client and all stakeholders.
Perform risk management to minimize project risks.
Establish and maintain relationships with third parties/vendors.
Create and maintain comprehensive project documentation.
develop project plans that identify key issues, approaches and performance metrics.
plan and schedule project timelines and milestones.
formulate risk management plans.
assemble and coordinate multi-disciplinary project teams.
lead and mentor up to X project staff.
manage vendor relationships including negotiating and controlling contracts.
track project deliverables.
monitor quality assurance measures.
control project variances through root cause analysis and correction.
Manage home Sale From application process to closing.
Managed and processed evictions.
Walked through homes before and after the vendor is competed to ensure quality before customer purchase.
Managed delinquency report and violation reports with attorney directly.
Responsible for team meetings, corporate events, resident gatherings.
Managed water meter readings.
Maintained marketing guidelines.
Performed payroll reports, move in and punch outs.
Worked closely with towing company to remove cars in violation.
Checked and maintained sewage plant onsite alongside vendor.
Maintained demand notices, rent statements and violation notices.
Worked closely with back office systems.
Project secretary, 01/2013 to 01/2016GL Homes Of Florida
Assist customers directly as they walk into the office by answering questions pertaining to properties, pricing, amenities, benefits and features.
Support the Real Estate Multi-Manager Team and its Project Managing Director.
Organize and manage activities, projects, and resources including determining priorities.
Coordinate and provide full administrative support functions to Team and Executives.
Arrange extensive international travel between worldwide offices.
Develop and update presentations, reports, and meeting materials.
Handle routine correspondence, prepare expense reports, review invoices and coordinate payment with A/P department, maintaining contacts database, processing mail, maintaining vendor relationships, schedule and coordinate meetings/appointments/travel.
Clerical tasks like scanning, filing, faxing, etc.
Support Controller in administrative of managed funds, including investor servicing and reporting, filing and record retention, processing bills and other transactions, light bookkeeping, preparing Board materials, organizing meetings, and liaising with Board members.
Maintained employee timesheets, customer stay and play bookings, direct vendor servicing and all maintenance issues.
I worked directly with corporate management and marketing for team gatherings, vendor expos.
Maintained Day to day operation and supply orders.
Provide full secretarial and admin support to the project team and department to ensure the smooth running of the department operations.
Maintain records of Engineers and assist in their movements.
Take minutes of meeting and maintain records for the operations and project team.
Develop and maintain document control processes for the efficient management Department.
Maintain a proper and user friendly filing and document control system for recording and tracking of all documents for the project team and department.
Support the officers and project team in daily admin roles and assist to keep stock of stationary supplies for the department.
Perform data-entry, recording, printing and filing duties.
Undertake any ad-hoc admin projects/duties as required.
Coordinate travel arrangements inclusive of air-ticket, hotel accommodation, visa arrangements, claims etc.
Assist to check and verify staff claims and invoices for project team.
Prepare and raise purchases requisition for purchase of office equipment for new staff.
Assisted with payroll sheets and vendor invoices to be processed.
Everest University online- Administrative assistant.
11/2007 to 01/2011
Draft and edit executive-level presentations, memorandums, and correspondence.
Arrange business travel and complete lengthy expense reports for international and domestic trips.
Manage multiple administrative projects simultaneously, and monitor progress to ensure deadlines are met.
Answer all incoming calls, routing each one to the correct staff member and recording detailed messages when required.
Provide support to other secretaries and managers.
Enrolled students in their corresponding classes and terms.
Maintained all student enrollment roster for admissions regional management.
Collected data from campusvue system to create reports and information packets for meetings.
Assisted divisions in participating in party functions and decorations.
Ordered supplies for entire division.
Organized major events and ceremonies.
Organized meetings for out of state corporate meetings.
Asbury apartments- leasing agent.
06/2004 to 10/2007
Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
Immediately record all telephone and in-person visits on appropriate reports.
Files own guest cards and maintain according to established procedures.
Inspect models and available "market ready", communicate related service needs to Property Manager.
Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.
Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
Update availability report, process applications for approvals.
i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval.
Follow up with applicant regarding status.
Ensure apartment is ready for resident to move-in on agreed date.
Immediately follow-up on prospects that did not close and attempt to close sale again.
If unable to help prospect, refer them to sister communities to meet prospect's needs.
Secure new resident's signature(s) on appropriate paperwork prior to move-in.
Orient new residents to community.
Assist in monitoring renewals.
Distribute and follow-up on renewal notices.
Monitor advertising effectiveness.
Gather information about market competition in the area and file.
Represent the company in a professional manner at all the times.
Accept rental payments and give immediately to Assistant Community Manager.
Type lease and complete appropriate paperwork and input information on Yardi System accurately and on a timely basis.
Review with the Community Manager prior to obtaining signatures.
Maintain current resident files.
Maintain and record daily inspections for the community.
Distribute all company or community-issued notices.
Maintain accurate monthly commission records on leases and renewals for bonus purposes.
Assist management team with other various tasks as required.