LiveCareer-Resume

productions resume example with 3+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Trustworthy individual with established customer service skills. Eager to learn and always willing to pitch in and help. Looking to join a renewable energy company in the position of Dispatcher. Highly communicative Dispatcher with enthusiasm for every task. Multilingual anwilling to take on lots of responsibility. Pursuing a dispatch role handling a multitude of tasks and facilitating action.

Skills
  • Effective Communicati
  • Excellent interpersonal and verbal skills, clear diction, tone, use of proper grammar
  • 3year os Customer Service
  • Ability of multitask by typing and reading in the computer
  • Ability to explain complex, step by step processes to customers over the phone
  • Microsoft Office programs: Word/excel/pover point/outloo
  • Speech Clarity
  • Work Personnel Advisement
  • Team Work Scheduling
  • Customer File Maintenance
  • Roadside Assistance
Work History
02/2022 to Current Productions Tacoma Goodwill | Tacoma, WA,
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Operated machining equipment safely with team of operators.
  • Complied with company and safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
  • Set up and operated various machine tools and jigs to produce precision parts.
  • Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.
04/2021 to 04/2022 Dispatcher Trucking Stimson Lumber Company | Priest River, ID,
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Scheduled and dispatched drivers to locations
  • Worked closely with customers to effectively resolve issues and complaints.
  • Created delivery routes and optimized plans for traffic, road conditions and other factors.
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
  • Coordinated dispatching drivers to accomplish daily delivery requirements.
  • Updated vehicle logs, cargo records and billing statements with accuracy and efficiency.
  • Checked that each scheduled route was appropriately covered by delivery drivers.
  • Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
  • Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
  • Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
  • Evaluated and adjusted over [Number] routes based on daily needs, available workers, traffic hazards and weather conditions.
  • The Dispatcher role includes: planning, scheduling, coordinating and controlling drivers, loads and equipment. Duties include using telephone and computer to communicate assignments and compiling statistics and reports on work progress.
  • *Load board experience
  • Receive or prepare work orders and schedule appointments for pickups and deliveries

11/2020 to 04/2021 Cashier Fareway | City, STATE,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reviewed weekly sales ads and monitored price changes.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Sold lottery tickets and fish and game licenses.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Conducted inventory counts by adding each item in stock and documenting in [System].
04/2019 to 11/2020 Production Worker Jack Link Snacks | City, STATE,
  • Resolved issues quickly to maintain productivity goals.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Education
Expected in 05/2021 High School Diploma | Emmetsburg High School, Emmetsburg, IA GPA:
Expected in 2019 GED | Ciencias Medicas, Cuba, GPA:

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Resume Overview

School Attended

  • Emmetsburg High School
  • Ciencias Medicas

Job Titles Held:

  • Productions
  • Dispatcher Trucking
  • Cashier
  • Production Worker

Degrees

  • High School Diploma
  • GED

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