4 years of experience in Quality Assurance Testing of Client/Server, Back-end/Database, Point of sales and Web-based applications manual testing Substantial expertise in Functional Testing, Smoke Testing, Integration Testing, Black Box Testing, System Testing, Regression Testing and User Acceptance Testing Experience in writing Test Plans, defining Test Cases developing and maintaining Test Scripts and Test Procedures, analyzing bugs and coordinating with team members in fixing the errors as per specifications and requirements Extensive experience in manual testing procedures using HP Quality Center, JIRA Performed Functional and Regression Testing on various Platforms and Web browser Experienced in creating test progress graph, tracking defects and bugs, and developing reports using Test Director and Quality Center Thorough experience with SQA throughout the Software Development Life Cycle (SDLC) approach to computer systems development Experience in analyzing Data Model and expert in writing simple to complex SQL statements for Database testing Experience in Web based and Client/Server application testing Experienced in Waterfall and Agile Methodologies Familiar with KRONOS, HTML, HTTP, XML, and SOAP protocols Attention to detail and ability to work in tighter schedules and on different applications concurrently Worked independently as well as in teams and experienced in coordinating with different groups for a project Worked in Onshore Offshore model by coordinating and communicating process, procedure and work to offshore Team Excellent communication, interpersonal, time management, and people management skills
Operating System: Windows 7, Windows XP, Windows Vista
Application Development Tools : Oracle POS, Mistore, SAP Triversity
Database: SQL server management studio, Oracle
Integration: BODS, TIDAL
Bug Management Tool : HP QC, Sharewell, JIRA, TFS
Browsers: Chrome 32 to 37, FireFox 10 to 26, Internet Explorer 7.0 to 11.0
Test Development Tool : Microsoft Excel, Microsoft Word, Microsoft power point
Production support/Shortcuts/LPS/Mistore/EcomInfosys Ltd
Technical test lead10/2012 to CurrentULTA Cosmetics & Fragrance Inc
ULTA is the largest beauty retailer that provides one-stop shopping for prestige, mass and salon products and salon services in the United States.
Working on a Point of sales (POS) project involving Micros POS and SAP triversity POS Leading offshore team to ensure the Quality of the Products Roles & Responsibilities: Analyze all business processes and ensure compliance to all controlled processes according to business requirement Worked closely with the business unit and developers to understand, test, and provide results for approval diligently and promptly Maintain logs of all issues and ensure resolutions according to quality assurance tests for all production processes Accountable by following through this process meticulously to avoid any slippage Worked on all the systems provided for Ulta - SAP triversity POS, ORACEL POS, Shortcuts, Kronos, MiStore and Dotcom Monitor and maintain ticketing system to ensure all new and repetitive bugs and issues are addressed, researched, fixed and closed Utilized reporting tool for troubleshooting data reporting issues like Sharewell, TFS, JIRA and QC Established and maintained effective working relationships with end-users Responsible for data setup in critical and time sensitive environment Reviewed the Functional Specs to understand the Business Requirements Involved in Testing Activities right from beginning phase of SDLC including test plan and to define the testing approach Worked as Team Lead taking responsibility for modules such as Shortcuts, Production support and LPS (Loyalty point system) for ORACEL/SAP triversity Performed Smoke testing, Functional testing, Integration testing, System testing, End to End Functional Testing, Regression testing Worked on multiple projects simultaneously and making sure that software product is build according to Quality standards Tested the E Commerce website and as well as Application Servers Performed Testing on multiple browsers such as IE, FF, Chrome & Safari Performed Adhoc Testing and found multiple Defects Involved in writing simple to complex SQL Statements against source database for data validation Environment: SAP, BODS, SQL, Kronos Windows XP Professional, MS Word, MS Excel, MS Powerpoint HP Quality Center 10 and 11.
Project: Front End Web tester.
Test Analyst04/2012 to 09/2012Infosys Ltd Lowe's HomeNC
Lowe's is one of the leading retail company for home improvement including appliances, tools and hardware.
Worked as a front end tester for website improvement.
Roles & Responsibilities: Worked in Agile model with daily scrum meetings involving all the teams Analyzed and understand system requirement specification Coordinated with different teams for better understanding and implementation Involved in reviews of the Test scripts with the offshore team Prepared Build Verification Test (BVT), check list and other testing documents Performed Regression testing and BVT for ensuring the stability of the application before release for every enhancement or changes Performed Functional testing, usability testing and browser compatibility testing during different phases of application development Logged Bug Details in QC, generating bug report and reporting details to development team for follow up Participated in the Smoke testing, Functional testing, System testing, Regression testing Participated in Test Planning Process and developing Test Plan Involved in Test management using Quality center Involved in uploading the Test scripts from Excel into Quality Center Ensured that defects are addressed in time through coordination and people management and all the Defects are in Closed Status Documented and transferred knowledge to the Development team on different case category Participated in System Testing and UAT with stakeholders testing the Applications of the Other Tracks Environment: HP Quality Center 10 and 11 Windows XP//2000, MS Excel, MS Word Project: Front End Web tester.
Test Analyst11/2011 to 03/2012Tribis Inc Lowe's HomeNC
Followed Agile/Scrum Process for all the releases of e-commerce website.
Developed Test scenarios, Test cases and Test Scripts Using Quality Center.
Conducted Functional, Regression, System, end to end and UAT Testing.
Conducted positive and Negative testing.
Tested Browse, Search, product detail page, list page, compare page and order fulfillment methods (Ship to Home, Pick at Store) from e-commerce website.
Involved in the testing of the UI Interface and cross browser testing.
Maintained Test logs, test summary reports and participated in defect review/status meetings.
Involved in defect validation.
Environment: HP Quality Center 10 and 11 Windows XP//2000, MS Excel, MS Word.
Education and Training
MSUniversity of Arkansas
Agile, Application Development, approach, Browsers, business processes, hardware, Database, E Commerce, e-commerce, Functional, HP, IE, Internet Explorer 7.0, Kronos, Team Lead, people management, meetings, Micros, Microsoft Excel, MS Excel, Excel, MS Powerpoint, Microsoft power point, Windows 7, Windows, 2000, Windows XP, MS Word, Microsoft Word, Operating System, Oracle, page, Pick, POS, processes, Quality, quality assurance, reporting, requirement, retail, sales, SAP, SDLC, Servers, Scripts, specification, SQL server, SQL, troubleshooting, usability testing, validation, Vista, website