I am a well-rounded, diversified professional with experience in all types of customer interactions, conflict resolution and attention to details. Working with the public and being able to carry a conversation with anyone whether it be in person, on the phone or via email, is something I pride myself in. The insurance industry i have particularly excelled in over the last several years.
Have had fulfilling and successful careers in both Sales and Logistics industries.
Proven track record of closing sales and excellent customer service.
Ability to multi-task and take on any job asked of me and deliver results.
Quick learner, always evolving.
Punctual and reliable team member and producer for my family.
Well organized and exceptional manager of my time.
Money and results driven personality as well as ultra competitive.
Was a member of a team that set sales records month after month over the course of my time there.
Have been promoted in several instances due to dedication to my job/team and my ability to go the extra mile.
Was Sales rookie of the year in 2011
Built rapport and lasting relationships in every job I've had throughout my life.
State FarmFort Smith, ARProducer10/2013 to 10/2016
Selling insurance both P&C and Life & Health.
Make cold calls to leads throughout the day.
Resolve customer issues/concerns, file claims Refinance auto and home loans Achieve customer retention through any and all channels.
Prospect for future leads through referrals and networking outside of the office at community events.
Take pictures of houses, roofs, automobiles, properties, etc for both the sales and claim sides.
EagleOne Oilfield TransportationFort Smith, ARLogistics Coordinator09/2010 to 11/2013
Reviewed new customer orders and requests and manually entered data into a centralized database.
Conducted qualitative and quantitative analysis of logistics operations using simulation models and other tools.
Negotiated contracts with outside providers to minimize costs to the company and customers.
Completed and followed up on all registration and traffic documents.
Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
Exhibited strategic leadership and foresight in support of long-range sales growth.
Cumulus BroadcastingFort Smith, ARAccount Executive08/2006 to 02/2010
B2B Outside sales Managing current accounts plus prospecting new business Strategizing with company decision makers about marketing strategies Creating and implementing plans for customers to increase revenue through marketing and advertising Organizing live remotes with the station(s) to promote sales or special events to encourage foot traffic at specific day or time Selling radio commercials for 3 different radio stations through Cumulus Presenting power points to customers showing strategy and plans to get ROI for their advertising through our company Preparing contract/terms of sale for clients and getting signatures through persuasive selling and being prepared for any and all objections or question the customer/potential customers may have.
High School Diploma:general1999Mansfield High School, Mansfield, AR, USA
Analytical thinker with passion for persuading a sale or achieving an ultimate objective.
Self-starter with an ability to build rapport with anyone inside, or outside the company.
Competitive edge in anything I do, putting team, and relationships above all.
Proficient at Microsoft programs, with over a decade experience.
Great listener. Which makes me a quick learner and adds to my diversity when it comes to customer service or taking constructive criticism.