, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
A motivated mom of 2 boys now eager to return to the workforce. Part-time business owner of successful at home nanny service. Responsible and compassionate child care provider offering over 18 years of experience caring for children of all ages. Professional background in management and office administration. Strong attention to detail, service-oriented, and performance-driven with excellent organizational, multitasking and problem-solving abilities. Respectful and well-spoken with team members, managers and customers. Asset to any company.
Skills
Superior communication skills
Effective team leader
Reliable
Efficient problem solver
Compassionate
Experience
Private Nanny, 11/2017 - Current Law Finance Group – Mill Valley, CA,
Provided high-quality early childhood learning.
Focused and encouraged play-based activities as well as create a hands on curriculum that helps develop core life skills.
Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
Provided safe and efficient transportation to and from activities and events.
Planned excursions to enhance physical abilities and expose children to stimulating, educational activities.
Regulated children's schedules to balance rest, learning and play.
Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
Sparked creativity and imagination by teaching children new ideas each day.
Cooked nutritious meals to promote healthy diet and nutrition.
Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Monitored calendars and scheduled appointments.
Created Treatment plans based upon insurance coverage.
Engaged customers and provided high level of service by carefully explaining details about treatment plan.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Improved operations by working with team members and patients to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
Managed daily operations within periodontist office by supporting continuous delivery of excellent services and care.
Followed up with patients before and after procedures.
Scheduled Hygiene Appointments.
Entered patient data into dental records system and observed all confidentiality rules to maintain patient privacy.
Assisted Periodontist when needed in permanent and temporary restorative procedures.
Coordinated and managed patient care with efficiency and professionalism by communicating with patients insurance companies, educating patients on coverage, and processing/scheduling payments based on insurance coverage.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Counter Manager, 04/2011 - 08/2013 Origins/ Macy's – City, STATE,
Reviewed and analyzed business performance on a daily, weekly, monthly, seasonal and annual basis.
Described merchandise and explained use, operation, and care of products to customers.
Offered luxury services for customers to experience products and offer an opportunity to increase sales.
Maintained records related to sales and placed special orders for desired items.
Opened and closed cash register and performed tasks such as counting money, separating charge slips, coupons and vouchers.
Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
Guided and supported staff members to consistently achieve team and personal goals.
Conducted walk throughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Built lasting client relationships by organizing and planning sales events.
Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Increased sales on consistent basis by developing and maintaining key customer relationships.
Collaborated with all company departments to ensure cohesive branding and strategic product placement.
Delegated tasks to employees based upon individual strengths and experience.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Hired, trained, supervised and motivated team of retail professionals to provide knowledgeable and fast service to every guest.
Processed payments and maintained accurate drawers to meet financial targets.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Increased customer service feedback scores by delivering outstanding service to customers daily.
Education
: , Expected in - Cape Cod Community College - West Barnstable, MA GPA:
High School Diploma: , Expected in 05/2009 - Sandwich High School - East Sandwich, MA GPA:
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