Social service provider who works with poise and confidence, threaded with enthusiasm and optimism. Culturally competent, trauma informed care knowledgeable, and vastly experienced in the vast facets of the social service industry. Meticulous, well-versed, and thorough when completing all aspects of job.
January 2015Trauma Informed Care
Reproductive Life Planning, January 2015.
Parents As TeachersTM certified, February 2015.
Bridging the Gap Certified, May 2015.
Pregnancy Case Manager December 2014 to June 2015Crozer Keystone Health System Women & Children's Health Services － Chester, PA
Non-Profit organization, grant funded program Servicing pregnant women and parents to children under two years old Providing parenting skills, pregnancy support and education, and assisting with resources Helping moms have healthy babies, and giving babies a healthy start into the world Monitoring babies and their developmental milestones Assisting families in creating reproductive life plans Assisting participants in enrolling in health insurance through the Marketplace Writing progress notes, plan of cares, and completing assessments.
Certified Application Counselor December 2014
Mandated Reporter December 2014
Child Blended Case Manager September 2013 to December 2014Child & Family Department
Responsible for caseload of 30 children, majority of whom are on the Autism Spectrum Completing necessary paperwork in a compliant timeline, and per regulations Writing service documentation for each meeting with family Advocate for families in an educational or community setting Linking families to community resources for the continued success of client Helping clients formulate goals and meeting them in a realistic time frame.
Assistant Manager January 2010 to January 2013Kicks USA － Philadelphia
Opened a new store location and assisted in recruiting and training new staff.
Reorganized the sales floor to meet company demands.
Completed weekly schedules according to payroll policies.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Wrote order supply requests to replenish merchandise.
Trained staff to deliver outstanding customer service.
Worked with management team to implement the proper division of responsibility.
Mentored new sales associate and contribute to the store's positive culture.
Handled all customers relations issues in a gracious manner and in accordance with the company policies.
High School Diploma : 2002Westover HS － Fayetteville, NC, USA
2004Fayetteville Technical Community College － Fayetteville, NC, USAGPA: GPA: 3.24GPA: 3.24