Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.

Skills
  • Discipleship
  • Leadership development
  • Crisis management
  • Problem resolution
  • Active listening
Experience
Preaching Minister, 11/2017 - Current
Drivemiller Winchester, VA,
  • Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
  • Conducted special services like baptisms, weddings and funerals.
  • Improved operations and functions of church committees by clarifying objectives and empowering other committee members to take responsibility.
  • Brought attention to youth ministry contributions through congregational awareness initiatives.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Service Advisor, 05/2017 - Current
Ymca Of Austin East Communities, TX,
  • Recommended additional, useful services to customers, which helped to increase overall sales.
  • Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
  • Supervised monetary transactions and changes while coordinating logistics to verify service dates.
  • Documented and scoped actions taken to resolve issues after service calls.
  • Managed needs of [Type] customers in busy [Type] environment alongside team of [Number] customer relations professionals.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Served needs of as many as [Number] customers per shift, including collecting payments, tracking rewards and handling customer service issues.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Handled client inquiries with exceptional professionalism and enthusiasm.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Upheld privacy and security requirements established by [Type] regulatory agencies.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Provided excellent services for customers by following up on issues, [Action] and [Action].
  • Welcomed incoming individuals and ascertained needs by asking open-ended questions.
YOUTH LEADER, 05/2016 - 11/2017
Circle K Stores, Inc. Dawsonville, GA,
  • Fostered relationships with students, and provided counseling on personal and spiritual issues.
  • Worked with youth pastors to establish program objectives and devise strategies to achieve outcome goals.
  • Mentored, instructed and supervised participating youths through collaborative efforts with like-minded, creative and inspirational team members.
  • Provided one-on-one guidance counseling on broad range of behavioral, emotional and psychological issues, including self-harm, eating disorders, parent-child relationships, identity issues, anxiety and mental health topics.
  • Planned and led weekly Bible study meetings and facilitated group activities for teenagers.
  • Recommended improved life choices to enhance client outcomes.
Relief Manager, 08/2011 - 07/2015
Kentucky Fried Chicken City, STATE,
  • Adhered to store policies and procedures to maintain regulatory and legal compliance.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Employed active listening and [Skill] to remedy employee conflicts.
  • Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
  • Assisted with training and onboarding of sales associates in all store operations.
  • Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Recruited, hired and trained [Number] employees for marketing and sales department.
Education and Training
Bachelor of Arts: PREACHING, Expected in
-
Oklahoma Christian University - Edmond, OK
GPA:
  • Completed coursework in [Subject], [Subject] and [Subject]
  • Major in [Subject]

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Resume Overview

School Attended

  • Oklahoma Christian University

Job Titles Held:

  • Preaching Minister
  • Service Advisor
  • YOUTH LEADER
  • Relief Manager

Degrees

  • Bachelor of Arts

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