[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.
Skills
Discipleship
Leadership development
Crisis management
Problem resolution
Active listening
Experience
Preaching Minister, 11/2017 - Current Drivemiller – Winchester, VA,
Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
Conducted special services like baptisms, weddings and funerals.
Improved operations and functions of church committees by clarifying objectives and empowering other committee members to take responsibility.
Brought attention to youth ministry contributions through congregational awareness initiatives.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Service Advisor, 05/2017 - Current Ymca Of Austin – East Communities, TX,
Recommended additional, useful services to customers, which helped to increase overall sales.
Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
Supervised monetary transactions and changes while coordinating logistics to verify service dates.
Documented and scoped actions taken to resolve issues after service calls.
Managed needs of [Type] customers in busy [Type] environment alongside team of [Number] customer relations professionals.
Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
Served needs of as many as [Number] customers per shift, including collecting payments, tracking rewards and handling customer service issues.
Delivered service and support to each customer, paving way for future business opportunities.
Handled client inquiries with exceptional professionalism and enthusiasm.
Fielded customer complaints and queries, fast-tracking them for problem resolution.
Upheld privacy and security requirements established by [Type] regulatory agencies.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Provided excellent services for customers by following up on issues, [Action] and [Action].
Welcomed incoming individuals and ascertained needs by asking open-ended questions.
YOUTH LEADER, 05/2016 - 11/2017 Circle K Stores, Inc. – Dawsonville, GA,
Fostered relationships with students, and provided counseling on personal and spiritual issues.
Worked with youth pastors to establish program objectives and devise strategies to achieve outcome goals.
Mentored, instructed and supervised participating youths through collaborative efforts with like-minded, creative and inspirational team members.
Provided one-on-one guidance counseling on broad range of behavioral, emotional and psychological issues, including self-harm, eating disorders, parent-child relationships, identity issues, anxiety and mental health topics.
Planned and led weekly Bible study meetings and facilitated group activities for teenagers.
Recommended improved life choices to enhance client outcomes.
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