- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives.
- Discipleship
- Leadership development
- Crisis management
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- Problem resolution
- Active listening
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Preaching Minister, 11/2017 - Current
Drivemiller – Winchester, VA,
- Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
- Conducted special services like baptisms, weddings and funerals.
- Improved operations and functions of church committees by clarifying objectives and empowering other committee members to take responsibility.
- Brought attention to youth ministry contributions through congregational awareness initiatives.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Service Advisor, 05/2017 - Current
Ymca Of Austin – East Communities, TX,
- Recommended additional, useful services to customers, which helped to increase overall sales.
- Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
- Supervised monetary transactions and changes while coordinating logistics to verify service dates.
- Documented and scoped actions taken to resolve issues after service calls.
- Managed needs of [Type] customers in busy [Type] environment alongside team of [Number] customer relations professionals.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- Served needs of as many as [Number] customers per shift, including collecting payments, tracking rewards and handling customer service issues.
- Delivered service and support to each customer, paving way for future business opportunities.
- Handled client inquiries with exceptional professionalism and enthusiasm.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Upheld privacy and security requirements established by [Type] regulatory agencies.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Provided excellent services for customers by following up on issues, [Action] and [Action].
- Welcomed incoming individuals and ascertained needs by asking open-ended questions.
YOUTH LEADER, 05/2016 - 11/2017
Circle K Stores, Inc. – Dawsonville, GA,
- Fostered relationships with students, and provided counseling on personal and spiritual issues.
- Worked with youth pastors to establish program objectives and devise strategies to achieve outcome goals.
- Mentored, instructed and supervised participating youths through collaborative efforts with like-minded, creative and inspirational team members.
- Provided one-on-one guidance counseling on broad range of behavioral, emotional and psychological issues, including self-harm, eating disorders, parent-child relationships, identity issues, anxiety and mental health topics.
- Planned and led weekly Bible study meetings and facilitated group activities for teenagers.
- Recommended improved life choices to enhance client outcomes.
Relief Manager, 08/2011 - 07/2015
Kentucky Fried Chicken – City, STATE,
- Adhered to store policies and procedures to maintain regulatory and legal compliance.
- Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
- Employed active listening and [Skill] to remedy employee conflicts.
- Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
- Assisted with training and onboarding of sales associates in all store operations.
- Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
- Recruited, hired and trained new employees, including monitoring and review of individual performance.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Recruited, hired and trained [Number] employees for marketing and sales department.
Bachelor of Arts: PREACHING, Expected in
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Oklahoma Christian University - Edmond, OK
GPA:
- Completed coursework in [Subject], [Subject] and [Subject]
- Major in [Subject]
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