Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Seasoned professional with an array of experience looking for work close to home where I can look forward to interacting with customers and co-workers.

  • Excellent customer service
  • Extremely detail-oriented
  • Ability to learn
  • Outgoing and personable

Collaborated with department and faculty members to design a year-round standard-based curriculum.

Developed and implemented marketing efforts for 14 CME courses.

Increased annual sales to nearly $320,000 through strategic marketing campaigns.

03/2011 to 03/2014 Pre-foreclosure Specialist Loan Depot | San Ramon, CA,

A third-party foreclosure management company for financial institutions

  • Real estate tax monitoring/Curative/Assignments Releases/Title Claims/Payoffs/Reinstatements.
03/2008 to 07/2009 Accounting Coordinator 24Hr Homecare | Dallas, TX,
  • School of Professional and Graduate Studies Performed all billing and collecting activities to manage accounts receivables for Baker University.
  • Performed charge entries, payment posting, account adjustments, account follow-up and reconciliation, resolved student accounts via payment plans or financial aid coordination, identified problem trends, and communicated with students.
  • Prepared financial aid refunds and reconciled daily bank deposits.
  • Processed all incoming accounts receivables, receipt requests, course drops/adds, and financial paperwork for course starts.
05/2003 to 10/2007 Marketing and Program Manager Dice Fm | Detroit, MI,
  • Managed the design, delivery and content of national Continuing Medical Education (CME) courses.
  • Traveled extensively nationally and internationally serving as course manager and on-site staff liaison.
  • Managed $400,000 budget Developed and implemented a marketing and cost analysis plan for the AAFP's fourteen CME courses with physician attendance of 200-700.
  • The analysis identified effective marketing efforts and indicated which efforts to maintain and which efforts to discontinue.
  • Exhibited at medical trade shows throughout the country, identifying leads and educational needs of family physicians, physician assistants, nurse practitioners, doctors of Osteopathy.
  • Effectively promoted CME programs to family medicine nurse practitioners and physician assistants, increasing non-member attendance at live AAFP CME courses by 15%.
  • Produced and distributed a 44-page CME brochure listing and describing all educational opportunities offered by the AAFP.
  • Edited content, proofed copy, and oversaw design.
  • The brochure generated 50% of all conference attendees.
  • Wrote and managed production of a quarterly CME newsletter marketing self-study materials as well as live courses.
  • Increased department net income by $320,000 annually.
  • Managed staff in the production of materials and logistics of planning and conducting 7-day events.
  • Conducted on-site meetings with hotel management to procure appropriate meeting requirements.
05/1993 to 04/2003 Senior Program CME Coordinator Wexford Health Sources Inc | New Castle, IN,
1992 to 1993 Accounts Payable Sysco | Farmington, NM,
  • Researched, reviewed, and processed 600 invoices weekly.
  • Skills include attention to detail, accuracy, timeliness and ability to confer with staff and vendors.
1990 to 1992 Payroll Cb Financial Services, Inc. | Washington, PA,
  • Entered payroll information bi-monthly for 200 employees (hours worked, job numbers, reimbursable expenses, commissions, etc.).
  • Updated employee benefit information and answered employee's inquiries.
  • Maintained strict confidentiality.
05/1987 to 1990 Accounts Receivable AMERICAN ACADEMY OF FAMILY PHYSICIANS | City, STATE,
  • Researched, reviewed and processed a large amount of incoming payments.
1986 to 04/1987 Proof Operator Farmers & Merchants Bank | City, STATE,

Key-punched all bank transactions daily and reconciled transactions prior to providing checks/deposits to Federal Reserve Bank.

1985 to 1986 Teller Farmers & Merchants Bank | City, STATE,

Processed customer transactions and suggested bank services that could benefit the customer. Reconciled drawer daily.

Expected in 1993 Associates in Arts Degree | General Studies/Accounting Longview Community College, Lee's Summit, MO GPA:
Expected in Bachelor's Degree | Business Administration Baker University, Overland Park, KS GPA: Magna Cum Laude

Business Administration Magna Cum Laude 23 elective credits needed to complete degree


cash handling, excellent customer service, accounts receivables/payables, attention to detail, billing, brochure, budget, content, cost analysis, delivery, financial, logistics, marketing, materials, meeting planning, meetings, newsletter, editing/proofreading, payroll, speaker recruitment/expense vouchers, quality improvement, real estate tax, trade shows, exhibiting, corresponding with vendors, banks, counties, attorneys

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resume Strength

  • Personalization
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Resume Overview

School Attended

  • Longview Community College
  • Baker University

Job Titles Held:

  • Pre-foreclosure Specialist
  • Accounting Coordinator
  • Marketing and Program Manager
  • Senior Program CME Coordinator
  • Accounts Payable
  • Payroll
  • Accounts Receivable
  • Proof Operator
  • Teller


  • Associates in Arts Degree
  • Bachelor's Degree

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