Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Seasoned leader with 30+ years of experience in law enforcement. Adept at budgeting, performing personnel management and operation management. Sound knowledge of public safety standards, policies, and procedures. Dedicated to government leaders and objectives. High-achieving leader with extensive executive-level experience and proven vision to lead law enforcement organizations to continuous growth. Running routine operations and spearheading revolutionary updates to keep teams adaptable and systems scalable for changing demands.

  • Excellent work ethic
  • Organization and Time management
  • Flexible & Adaptable
  • Collaboration
  • Critical thinking
  • Training & Development
  • Analytical skills
  • Conflict resolution
  • Supervision
  • Community Oriented Policing
  • Performance Appraisals
  • Crime Prevention
  • Active shooter training
Work History
Police Investigator, 08/2014 to Current
City Of Hillsboro, OrHillsboro, OR,
  • Oversaw criminal cases, coordinated investigations and prepared evidence and investigators for court cases.
  • Conducted multi-scope research to determine criminal activities and suspect operating environments.
  • Consulted and cooperated with legal staff and other law enforcement agencies to verify timely and efficient investigation completion.
  • Thoroughly investigated criminal and administrative complaints.
  • Participated in court hearings and provided written reports, evidence and verbal testimonies.
  • Preserved all evidence for court hearings and checked integrity of individual pieces.
  • Assisted in apprehension of local individual, resulting in identified fraudulent charges worth $100,000.
  • Provided Community Policing programs to geographical areas assigned.
  • Provided Behavioral Intervention Counseling to at-risk youths.
  • Served as advisor for Education – Annotated Code and Code of Maryland Regulations (COMAR).
Special Investigator / Administrator, 08/2002 to 08/2014
Prince George's CountyCity, STATE,
  • Provided instructions that focused on supervisory concepts that served as foundation to enable supervisors to identify some of most critical components of supervision, included, but not limited to: Role and Responsibility; Legal Responsibilities for Supervisors; Supervisory Ethics; Effective Communications; Internal Affairs and Disciplinary Process; Mentoring New or Underachieving Police Officer; Transitioning from Friend to Supervisor; Performance Management: Having Difficult Conversations; Emotional Survival: Care and Self-Care; Cultural Diversity for Supervisors; Employee Recognition; Employee Assistance Program; EEO and Affirmative Action; Preventing Workplace Violence; Reporting Unsafe Conditions; Press Inquiries; and Community Policing and Crime Prevention.
  • Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.
  • Devised robust training programs to strengthen investigatory skills, legal understanding and motivational strategies of subordinates.
  • Investigated misconduct issues by reviewing documentation and footage and interviewing associates.
  • Handled management and employee questions, contract interpretation and administration to resolved issues.
  • Implemented team feedback to recommend corrective action to senior leadership.
  • Collaborated with review boards on management of discrimination complaints to facilitate risk mitigation.
  • Conducted thorough investigations of employee activities to identify and target operational and behavioral discrepancies.
  • Conducted discussions between employer and employee representatives in attempt to reconcile differences.
  • Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
  • Educated leaders on contract procedures, administration and interpretation.
  • Interpreted and advised on labor relations policies and previously negotiated agreements.
  • Developed performance metrics and dashboard interfaces to keep track of internal benchmarking and progress against goals.
  • Planned and conducted financial and organized crimes investigations.
Police Commander, 03/1985 to 08/2005
Prince George's CountyCity, STATE,
  • Preformed training in, but not limited to: Critical Thinking, Delegation and Leadership, Developing Supervisory Leadership Skills, Ethical Decision Making, Foundations of Leadership, Influential Leadership, Law and Leadership, Leadership in Crisis, Leading with EQ, Managing Conflict, Media Relations, Motivational Leadership, Negotiations, Politics and Leadership, Psychology and Leadership, Public Policy and Leadership, Relationship Centered Leadership, Setting Goals for Team, Strategic Leadership, Understanding Diversity, and Urban Crisis in America.
  • Performed and monitored Budget Development and Management, Personnel Actions, Ethics, Critical Incidents - Lessons Learned, Fair Labor Standards Act (FLSA), Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Freedom of Information Act (FOIA), Media Relations, Liability and Other Concerns, Emotional Wellness for LEOs, and Legislative Updates.
  • Planned, organized, directed and supervised operation of three major divisions.
  • Reduced overtime by 70%.
  • Examined personnel, facilities and tactics for safety and training.
  • Scheduled and adjusted duty rosters to achieve efficiency of department operations, functions and actions.
  • Documented incidents and arrest activities, reviewed written reports and communicated with subordinates to facilitate administrative follow-up.
  • Educated staff members on proper field procedures to boost public trust in officers and efficiency.
: Criminal Justice, Expected in
Excelsior College - Albany, NY
  • Identified Changing Environment of American Law Enforcement
  • Built Trust and Legitimacy in the Community
  • Developed a Creative Culture
  • Recruited and Selection of a Qualified and Diverse Workforce
  • Developed Early Warning Systems (EWS)
  • Addressed Administrative Law Issues
  • Established Communication Processes within the Agency
  • Maximized Training and Minimizing Liability
  • Developed Policing Strategies
  • Developed Emergency Management Protocols
  • Represented County in Unemployment Hearings
  • Conducted Due Process Hearings
Additional Information
  • Authored PGCPS Alcohol and Drug Testing Procedures; Assisted the Office of the State's Attorney for Prince George's County, Maryland with investigations involving Law Enforcement Officers and Government Officials; Maryland Police Training and Standards Commission (MPTSC) certified; Promoted Uniform Citizen Complaint Process; Promoted Community Policing Guidelines; Promoted Serious Officer Incidents/Officer Discipline Reports; Promoted Use of Force Best Practices; Promoted Model Domestic Violence Policies; Trained Police Officers and Sheriff Deputies in Supervision and Management for promotions up to the rank of Captain; Assisted in developing the strategic direction, including the mission, values and goals; Enhanced internal communications within the organization; Planned, implemented, and evaluated focused policing strategies; Developed rules, regulations, policies and procedures to meet needs, comply with law, and meet CALEA standards; Demonstrated an understanding of the primary federal requirements associated with personnel issues (including recruitment, selection, promotion, retention, discipline, termination, family leave, sick time, overtime, and compensation); Defined, evaluated and developed risk management strategies; Determined organization’s effectiveness and the efficiency of police operations; Demonstrated an understanding of and supervised internal affairs and need to establish high ethical standards for police personnel; Served as Human Resources Director and Programs Coordinator for public safety academy training.

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