Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Pleasant Counter Clerk skilled in taking and filling orders quickly in fast-paced environments. Spirited individual, offering expertise in cash register systems and all types of transaction processing. Dedicated work ethic and commitment to team contribution. Upbeat individual with positive demeanor when responding to customer inquiries and questions. Bilingual Counter Clerk with fluency in Zomi, Burmese, and English. Known for prioritizing tasks and properly storing delivered goods or inventory to minimize loss. Reliable individual with background as Picker for large company organizations. Motivated and highly communicative with ability to work efficiently while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments.

  • Product knowledge
  • Cash and credit card transactions
  • Merchandise display maintenance
  • Account discrepancy resolution
  • Team building
  • Problem resolution
  • Customer service
  • New technology innovation
  • Project management
  • Time management
08/2020 to Current Pod Transfer Cmc | Houston, TX,
  • Operated pallet jacks in warehouse environments safely and without equipment or product damage.
  • Opened pods, checked items against packing slips and documented damage.
  • Cleaned and organized warehouse work area, including proper relocation or removal of empty pallets and other containers.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Use laptop to check pods
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Known how to use VRC(elevator).
10/2019 to 09/2020 Counter Helper Gpm Investments | Brownwood, TX,
  • Responded effectively to customer questions and inquiries and provided information regarding products.
  • Delivered exceptional service by greeting customers, taking orders and filling each accurately.
  • Signed for delivered items, unpacked boxes, posted received products into inventory and restocked items properly.
  • Resolved customer complaints and fostered customer retention and loyalty.
  • Processed order transactions, including debit and cash operations.
  • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
  • Reviewed daily sales transactions and analyzed for errors.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Answered two to three calls per one hour to answer customer questions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
08/2019 to 12/2019 Picker Macy's | City, STATE,
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Labeled boxes and placed in outbound collection areas.
  • Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using wireless scanners.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Selected items from bins, scanned tags with tracker and loaded onto cart.
  • Limited damage to products and orders by using care when choosing items.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Confirmed items picked for orders by keying codes into Software system.
  • Transported approximately 120 or more packages each one hour to loading docks using conveyors and picker equipment.
06/2018 to 08/2019 Cashier Team Lead Ruby Thai Kitchen | City, STATE,
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customers find specific products, answered questions and offered advice.
  • Counted and balanced cashier drawers.
  • Maintained work area in clean and neat manner.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Managed cashier shifts and breaks.
Education and Training
Expected in 05/2018 High School Diploma | Jenks High School, Jenks, OK GPA:
Expected in Associate of Science | Tulsa Community College, Tulsa, OK GPA:

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School Attended

  • Jenks High School
  • Tulsa Community College

Job Titles Held:

  • Pod Transfer
  • Counter Helper
  • Picker
  • Cashier Team Lead


  • High School Diploma
  • Associate of Science

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