Driven professional well-versed in managing operational and fiscal activities of mental health facilities /retail including staffing levels, client satisfaction of safety and well-being, and delegation of staffing duties to ensure the excellent client/customer service. Collaborative and logical individual certified in Psychiatric Nursing Assistance. Experience training, supervising and motivating team of 10+ employees to increase customer/client safety and satisfaction. Psychiatric Nursing Assistant with expertise in mental health and stellar past experience in sales/retail. 40 hours per week, including weekends and evenings. Ready to bring 30+ years of relevant work experience to new role in mental health/retail industry. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance and customer/client satisfaction, maintaining accountability ,and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Completed BSW to be able to serve and help a wider range of diverse populations in the mental health field. Recognized consistently for performance excellence and contributions to success in mental health/retail industry. Strengths in team leading and mental health backed by training in social work. Ambitious, career-focused job seeker, anxious to obtain an entry-level mental health/retail position to help launch career while achieving company goals. Dedicated mental health/retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
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