Exceptional customer service skills
Strong interpersonal skills
Skilled in MS Office
Created strategies to develop and expand client base, which resulted in 7 years of running my own successful business.
Organized and improved data files and locations, allowing companies to operate smoothly and efficiently.
Listen and respond to resident's concerns.
Review residential and commercial projects.
Operate in an advisory role to the Rosemount city council.
Managed multiple projects at a time using MS Outlook and Zoho Calendar
Scheduled an average of 2-3 meetings per week with clients
Created sales proposals and invoiced clients using Quickbooks.
Addressed customer questions and concerns regarding services, prices and time frames.
Created custom website to generate more sales.
Created postcards and sent to targeted clients.
Successfully managed company for 7+ years
Hired to do the work of 3 former employees, saving the company 2 salaries and benefits.
Reorganized the entire drafting department from 3 seperate computers and moved project files onto a company server, saving the company time and money searching for projects.
Turned a poorly run and unorganized drafting department into a successful department.
Trained in new employee in drafting department.
Home showing to prospective clients.
Managed architectural department and 4 employees.
Met with prospective clients.
Worked with HR on past invoices.
Made calls to overdue clients, sometimes working out a deal for payment.
Managed multiple clients and projects at a time.
Successfully converted company from hand drawings to computer generated drawings.
Attended architectural review committees.
Sent out and selected bids for construction.
Drawing residential homes.
Maintenance of store.
Training in new employees.
Eagle Scout (1993)
Enjoy organizing and schedules
Building and upgrading computer parts
Interacting with people
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