Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Personable and dedicated professional with extensive experience in the electric utility industry. Solid team player with an upbeat, positive attitude and proven skill in establishing rapport with coworkers and clients alike. Motivated to maintain internal customer satisfaction contributing to company success while maintaining external customer satisfaction through unparalleled commitment to excellence. Passionate, enthusiastic and results-oriented are characteristics of a lengthy and successful career based upon, in part, an ability to cultivate partnerships and maintain these relationships. A strong and varied career coupled with many, many years of civil service (volunteer and professional) enabling me to be a trusted voice of FirstEnergy in the community.

  • Team Leadership
  • Work Planning and Prioritization
  • Verbal and Written Communication
  • Managing Operations and Efficiency
  • Teamwork and Collaboration
  • Administration and Reporting
  • Problem Resolution
  • Customer Relationship Management
  • Good Judgment
  • Time Management
  • Professional and Courteous
  • Customer Service
  • Interpersonal Relations
Planning Commissioner, 01/2018 - Current
American Electric Power Company, Inc. New Albany, OH,
  • Responsible for the vetting and management of all new applications for land use and permitting in the township, residential, commercial and industrial
  • Have taken several courses which has given me the opportunity to meet and speak and interact with county and state governmental officials
Lead Product Line Specialist, 12/2012 - Current
PPL Electric Utilities City, STATE,
  • Responsible for the investigation and analyses related to change management best practices. Supports transmission and distribution voltage capital projects involving fiber optic cable planned maintenance events. With a goal of effective management of impacts to critical corporate networks including conducting reviews, vetting and making recommendations of protective measures to minimize impacts in order to maintain critical operations
  • responsible for the management and coordination of all required resources to restore the corporation's fiber optic cable network in the event of an emergent damage event including but not limited to arranging for electrical line crews, fiber cable splicing crews, all materials and performing reporting to keep senior management aware of progress
Community Service Volunteer and Officer, 01/1988 - Current
Various City, STATE,
  • I have been active in community service since being indoctrinated in 1988 in assisting the Vice President - Legal Services in creating large scale community fundraising event for a local organization (Easter Seals of Berks County (Office Olympix)) which became a very popular annual event drawing the attendance of high ranking county and state governmental officials
  • Race Director - 10K trail run - benefitting Crime Alert of Berks County, another event which was attended by county and state officials
  • I spent 11 years with a local theater company with some of these years being on the board of directors and serving as vice president for a few years
  • At the same time I was serving as the president of a local non profit community center (community pool) which led me to the office of then Berks County Commissioner (present state senator) Judy Schwenk, in seeking county support of keeping this community asset in business
Project Manager - First Telecom Services, 07/1998 - 11/2012
FirstEnergy City, STATE,
  • Responsible for the sales, design, engineering and contract management related to new fiber optic cable routes
  • Responsible for 24x7 support as this relates to performance of on-call duty in taking calls from FirstEnergy and third party dark fiber lessee customers - to manage the timely and effective repairs to return customer circuits back to service
  • Responsible for storm duty in support of FirstEnergy storms (was a member of Reading, PA, based storm duty A roster (as it was known in its day)
Joint Use Coordinator, 01/1985 - 05/1997
General Public Utilities City, STATE,
  • Responsible for contract management and billing related to all attachers to utility poles and structures for three electric utliity companies (Penelec, Metropolitan Edison and Jersey Central Power & Light)
  • Responsible for the revamping of aged and stagnant programs which resulted in significant increases in pole attachment revenues
  • Became a leading voice in pole attachment programs through involvement with national joint use programs with one significant outcome being a promoter of NJUNS, a pole attachment transfer program now active in many states
  • Became a leading voice of the electric utility industry in working with the FCC in their re-draft of the Telecommunications Act (circa 1998), Met-Ed was one of several electric utilities lobbying the FCC for proper recognition of rights of pole-owners. With the most significant outcome being the creation of the ETC (exempt telecommunications carrier), permitting electric utilities entrance into telephony
Education and Training
: Realtor License, Expected in 04/2018
Berks County Real Estate Institute - ,
Bachelor of Science: Business Administration And Management, Expected in 05/1990
Alvernia University - Reading, PA
: Land Use Planning And Management, Expected in
Albright College - Reading, PA

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School Attended

  • Berks County Real Estate Institute
  • Alvernia University
  • Albright College

Job Titles Held:

  • Planning Commissioner
  • Lead Product Line Specialist
  • Community Service Volunteer and Officer
  • Project Manager - First Telecom Services
  • Joint Use Coordinator


  • Bachelor of Science

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