Recently certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture, and special collection techniques. Quick to build rapport with patients and adept at helping patients' anxiety or discomfort. Dedicated to helping organizations grow customer bases via superlative care.
Phlebotomist with 3 years of experience in patient-focused services with comprehensive experience in high-volume output labs, handling live-patient samples, maintaining and troubleshooting laboratory equipment and lab maintenance. Meticulous, detailed and accurate with strong follow-through and administrative skills. Professional and composed decision-maker resourceful in perceiving and resolving problems in fast-paced, unpredictable and stressful environments. Strong communicator when interfacing seamlessly with patients, doctors and medical staff.
Skills
Sanitation and sterilization
Tracking specimens
Proper storage procedures
Stress management
Biohazard waste disposal
Sharps disposal
Therapeutic phlebotomy
Medical records maintenance
Donor screening
Drawing blood
HIPAA
Quality control
Data entry
Relationship building
Decision-making
Education and Training
Phlebotomy , Expected in – –:Phlebotomy - GPA:
Virginia CollegeGreenville, SCExpected in – –:Medical Assistant - GPA:
Tricounty TechPendleton, SCExpected in – –:Nursing - GPA:
Experience
Wellpath - Phlebotomists Charleston, SC, 05/2019 - Current
Remained on-site during shift and continuously observed activity of visitors to prevent theft.
Maintained clean, orderly appearance of donation area at all times.
Completed production and inventory reports accurately for submission to the lab.
Educated donors on charity's policy, programs and mission to promote organization and encourage support.
Built trust and minimized patient discomfort during phlebotomy procedures through customer service skills and Patient.
Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Used multiple electronic medical software, including bexwise to conduct patient intakes and send correspondence.
Labeled blood vials with critical information like time of collection, date and patient name.
Treated blood-related chronic disorders by performing therapeutic phlebotomy.
Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Signature Healthcare - Home Health Aide Piperton, TN, 01/2016 - Current
Monitored client's well-being, safety and comfort under direction of physician.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Supervised medication administration, personal hygiene and other activities of daily living.
Facilitated best care by developing strong and trusting rapport with patient.
Improved patient outlook and daily living through compassionate care.
Planned optimal meals based on established nutritional plans.
Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
Monitored and reported clients' progress.
Furnished personal care to clients within private home settings and championed patient independence and well-being.
Answered questions and assisted with health system coordination, patient rights and privacy of personal information.
Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Coordinated and engaged in community outreach and local events to educate on chronic illness, at-home care and preventative self-exams.
Fostered independence in disabled individuals while closely monitoring safety at all times.
Maintained clean and well-organized environment to promote client happiness and safety.
Delivered high level of assistance with cooking, meal preparation and shopping.
Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
Documented client progress in charts and logbooks.
Maintained patient hygiene by administering bedpans, urinals, baths and shaves.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Walmart - Walmart Dept Manager City, STATE, 10/2017 - 04/2019
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Assessed, optimized and elevated operations to target current and expected demands.
Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
Followed all safety protocols and company processes and procedures.
Supervised 2 full-time and 1 part-time employees.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Performed opening and closing duties as part of management team, including cash management.
Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
Collaborated with visual merchandising team to develop strategies to drive profitability.
Worked closely with sales associates to complete tasks.
Delegated work to staff, setting priorities and goals.
Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
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