Pcw resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Insightful manager with 20 years of experience leading operations by directing daily activities. Proven track record of developing targeted business operations plans, implementing improvements and overseeing resturants. Decisive leader highly competent in establishing and achieving ambitious goals and quality standards.

  • Household organization
  • Patient Care
  • Meal planning
  • Client relationship management
  • First-aid and CPR
  • Safety awareness
  • Work ethic
  • Leadership
  • Organizational skills
  • Communication
  • Employee supervision and motivation
  • Store operations oversight
  • Project management
  • Store opening and closing procedures
  • Reliable
  • Accurate cash handling
  • Operational budgeting
  • Staff training and development
  • Outstanding communication skills
  • Root cause analysis
  • Shift checklists
  • Team-oriented
  • Risk management
  • Program implementation
  • Sales professional
  • Purchasing and planning
  • Recruiting and hiring
  • Cross-functional team management
  • Employee development
  • Customer retention
  • Profit and loss accountability
  • Compensation/benefits administration
  • Schedule management
  • Cost analysis and savings
  • Financial administration
  • Performance improvements
Pcw, 10/2018 to Current
Rr Donnelley & SonsLemont, IL,
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Ambulated individuals with safe and effective strategies around home, public and medical locations.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Laundered clothing and bedding and changed linens once per week to prevent spread of infection.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Assisted with meal planning to meet nutritional plans.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Worked with supervisory medical staff to review cases and improve care.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Built strong and trusting rapport with clients and loved ones.
  • Provided ongoing compassionate patient care for each client.
General Manager, 04/2001 to Current
Mcdonald'sEllensburg, WA,
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
  • Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Collaborated with 30-person team to effectively manage $1,000,000 annual budget.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Trained, managed and motivated employees to promote professional skill development.
  • Coached and developed mutlipy internal candidates for promotion to general management.
  • Liaised with cross-functional teams to develop product positioning strategies.
  • Implemented effective customer service surveys to encourage feedback.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Directed successful turnaround by eliminating over $500 in debt within one quarter.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Trained over 100 employees on business principles, best practices, protocol and system usage.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Mitigated regulatory risks by overseeing compliance visits and adhering to protocol.
  • Forecasted sales, allocated resources and managed labor to improve productivity.
  • Tracked daily, weekly, monthly, and yearly sales to generate reports for business development planning.
  • Delivered and implemented engagement, diversity and cultural programs using robust reporting tools to improve productivity and enhance staff morale.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Oversaw all corporate communications to streamline data and information sharing initiatives.
Overnight Stocker, 07/2015 to 08/2017
WalmartCity, STATE,
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Picked up all boxes and related trash from sales floor.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Education and Training
High School Diploma: , Expected in 05/2004
Messmer High School - Milwaukee, WI,
  • Personal Care Worker (PCW)
  • RDMS - Registered Diagnostic Medical Sonographe

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Resume Overview

School Attended

  • Messmer High School

Job Titles Held:

  • Pcw
  • General Manager
  • Overnight Stocker


  • High School Diploma

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