, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Insightful manager with 20 years of experience leading operations by directing daily activities. Proven track record of developing targeted business operations plans, implementing improvements and overseeing resturants. Decisive leader highly competent in establishing and achieving ambitious goals and quality standards.
Skills
Household organization
Patient Care
Meal planning
Client relationship management
First-aid and CPR
Safety awareness
Work ethic
Leadership
Organizational skills
Communication
Employee supervision and motivation
Store operations oversight
Project management
Store opening and closing procedures
Reliable
Accurate cash handling
Operational budgeting
Staff training and development
Outstanding communication skills
Root cause analysis
Shift checklists
Team-oriented
Risk management
Program implementation
Sales professional
Purchasing and planning
Recruiting and hiring
Cross-functional team management
Employee development
Customer retention
Profit and loss accountability
Compensation/benefits administration
Schedule management
Cost analysis and savings
Financial administration
Performance improvements
Experience
Pcw, 10/2018 to Current Rr Donnelley & Sons – Lemont, IL,
Helped clients maintain daily living standards by assisting with personal hygiene needs.
Ambulated individuals with safe and effective strategies around home, public and medical locations.
Helped clients with personal needs from exercise to bathing and personal grooming.
Laundered clothing and bedding and changed linens once per week to prevent spread of infection.
Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
Assisted with meal planning to meet nutritional plans.
Monitored vital signs and medication use, documenting variances and concerning responses.
Worked with supervisory medical staff to review cases and improve care.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Built strong and trusting rapport with clients and loved ones.
Provided ongoing compassionate patient care for each client.
General Manager, 04/2001 to Current Mcdonald's – Ellensburg, WA,
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
Built and maintained loyal, long-term customer relationships through effective account management.
Collaborated with 30-person team to effectively manage $1,000,000 annual budget.
Managed shrink processes and inventory levels for corrective action planning to save costs.
Trained, managed and motivated employees to promote professional skill development.
Coached and developed mutlipy internal candidates for promotion to general management.
Liaised with cross-functional teams to develop product positioning strategies.
Implemented effective customer service surveys to encourage feedback.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Directed successful turnaround by eliminating over $500 in debt within one quarter.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Trained over 100 employees on business principles, best practices, protocol and system usage.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Mitigated regulatory risks by overseeing compliance visits and adhering to protocol.
Forecasted sales, allocated resources and managed labor to improve productivity.
Tracked daily, weekly, monthly, and yearly sales to generate reports for business development planning.
Delivered and implemented engagement, diversity and cultural programs using robust reporting tools to improve productivity and enhance staff morale.
Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Oversaw all corporate communications to streamline data and information sharing initiatives.
Overnight Stocker, 07/2015 to 08/2017 Walmart – City, STATE,
Removed product from boxes and placed on shelves according to merchandising guidelines.
Reset merchandise throughout assigned section to give shelves and racks professional appeal.
Picked up all boxes and related trash from sales floor.
Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Education and Training
High School Diploma: , Expected in 05/2004 Messmer High School - Milwaukee, WI, GPA:
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