pawnbroker resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Outgoing Pawnbroker well-versed in assessing items and negotiating prices. Knowledgeable about handling money, establishing loans and Area of expertise. Strong communication and customer service skills.

Highly motivated sales professional dedicated to building loyal clientele through exceptional delivery of customer service. Effective communicator with proven negotiation skills that benefit margins while keeping customers happy.

Skilled Pawnbroker well-known for satisfying customers from all backgrounds with friendly service and extensive knowledge of fair item values. Offering Number+ years of experience in pawn shops.

Capable team player well-versed in pawn shop operation and regulations. Knowledgeable about many different merchandise markets, conflict resolution strategies and cataloging techniques. Productive, amiable and charming professional offering excellent negotiation skills.

Pawn Broker successful at writing loan contracts, monitoring progress and selling merchandise. Works with customers to facilitate repayment of loan amounts. Talented in valuing items correctly for optimal returns.

Enterprising Pawn Broker with outstanding knowledge of loan processes and extensive expertise in Area of expertise and Type appraisals. Known for increasing sales through online store management and best-in-class customer service. Great mathematic skills and success in inventory control.

Multi-talented Pawn Broker with exceptional sales, service and operations management skills. Businesslike and well-grounded with a practical and perceptive nature. Offering Number+ years' experience in the industry.

Demonstrated record of accomplishment in maximizing revenue and profits through successful promotional strategies and loan structuring plans. Devoted to keeping operations running smoothly, customers satisfied and inventory moving. Well-organized and proactive with a strong attention to detail and systematic approach.

Proficient sales and service team member familiar with pawn shop operations and legal requirements. Good mathematical and problem-solving skills.

Sales-oriented professional committed to delivering high levels of customer satisfaction and retention. Unparalleled knowledge of pawn shop business practices and legalities, as well as awareness of importance of gross margin.

Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.

  • Loan Paperwork
  • Security Standards
  • Item Pricing
  • Documentation Skills
  • Shipping and Receiving
  • Accurate Money Handling Skills
  • Store Merchandising
  • Customer Complaint Resolution
  • Legal Compliance
  • Client Needs Assessment
  • Product Knowledge
  • Loan Processing
  • Security Procedures
  • Inventory Coordination
  • Sales Goals
  • Cash Register Operation
  • Quality Management
  • Due Diligence
  • Payment Processing
Work History
12/2020 to Current
Pawnbroker Sands Of Kahana Phoenix, AZ,
  • Negotiated sale prices to reach target profit margins while reaching suitable pricing for customer.
  • Processed payments, handled cash and securely initiated bank deposits for $Amount revenue-grossing pawn shop.
  • Worked with customers to develop loans worth up to $Amount according to personal needs, preferences and payment abilities.
  • Priced and resold items that remained unclaimed by owners.
  • Organized store shelves to display most attractive inventory.
  • Checked, organized and displayed inventory attractively to promote patron interest.
  • Processed new inventory to ready for stocking on sales floor.
  • Estimated value and gave appraisals of merchandise for prospective clients.
  • Handled over Number daily payments, always giving receipts and explaining policies to maintain excellent customer satisfaction.
  • Performed store open and close procedures as part of shift responsibilities.
  • Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
  • Monitored aging inventory and placed collateral up for sale upon payoff of loan terms.
  • Welcomed customers to shop and offered to answer questions on merchandise.
  • Organized stock overflow room and moved stock to show room when space was available.
  • Generated new loan business by making phone calls to potential clients.
  • Checked payment verification and applications for pawn loans, carefully examining paperwork to prevent fraud or Type issues.
  • Educated customers and loan applicants about property values using Type database to demonstrate variances.
  • Performed weekly inventory checks and ran reports.
  • Monitored day-to-day activities of shop, communicating issues with shop owners and closely watching over inventory.
  • Assessed quality and value of incoming items and offered customers loans.
  • Assisted clients with merchandise questions regarding musical instruments, jewelry and electronics.
  • Accurately and tactfully collected loan payments from customers, collecting over $Amount daily and keeping detailed track in Software.
  • Assessed value of Type and Type merchandise, tested functionality of Type items and set up loans and layaways.
  • Prepared all paperwork, checked identifying information and documented transactions.
  • Made loans on Type items after closely inspecting item values, collecting payments or tangible property as collateral.
  • Greeted incoming customers and offered to evaluate and assess items for appraisal.
05/2017 to 01/2018
Supervisor Aramark Corp. Lindenhurst, NY,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Delegated high volumes of work to empower team, build trust and assist with professional development.
  • Achieved results by working with staff to meet established targets.
  • Streamlined operations to improve process efficiency.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Set overall vision and provided team leadership.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Identified individual employee's unique work styles and adapted management methods.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Worked with management team to implement proper division of responsibilities.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Conducted employee evaluations to provide feedback and set expectations for future job performance.
  • Maintained compliance with company policies, objectives and communication goals.
11/2007 to 12/2016
Selector Ben E Keith Co Sherman, TX,
  • Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Moved loads of up to Number pounds using forklifts and other lift equipment.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Planned and scheduled projects and directly performed installations.
  • Safely and securely loaded items to prevent damage during transport.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Manually transported warehouse materials weighing up to Number pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Moved and lifted heavy loads of merchandise using Type equipment.
  • Kept work areas neat, clean and free from debris.
  • Interacted with guests in friendly and knowledgeable way.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Hauled Type items from stock, using Type equipment and placed on correct store shelves.
  • Stocked designated items on shelves, end caps and displays.
  • Maintained store assets with effective loss prevention strategies.
Expected in 01/1992
Ged: Ged
Richmond High School - Richmond, IN

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Resume Overview

School Attended

  • Richmond High School

Job Titles Held:

  • Pawnbroker
  • Supervisor
  • Selector


  • Ged

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