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Patient Registration Representative Resume Example

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PATIENT REGISTRATION REPRESENTATIVE
Experience
Patient Registration Representative, 01/2002 to Current
St Vincent Hospital-Indianapolis – Indianapolis, IN
  • Perform registration and basic insurance verification, ensuring collection of 7 critical data elements necessary for proper patient identification and billing.
  • Identify and update patient demographic information on ADT system as defined by departmental policy and procedures.
  • Interpret physician orders for appropriate testing or admission criteria.
  • Coordinate patient admission needs and beds assignment to facilitate timely patient placement.
  • Identify non-participating Insurances or Out of Networks plans; takes necessary steps to inform patients and physicians regarding options, including but not limited to canceling appointments.
Junior File Handler, 10/2019 to 12/2019
Insurance Auto Auctions – Indianapolis, IN
  • Accurately reviewed contracts to identifying proper flow of title documentation to ensure timely contract made inventory by utilizing customer resource management tools
  • Promptly/professionally/accurately handled inbound calls to maintain clear, consistent, and timely email communication with both internal and external customers to resolve outstanding concerns and ensure timely completion of tasks
  • Timely and effectively handled escalated unresolved concerns to ensure customers were addressed to maintain customer retention
  • Accurately enter system notes on all files, ensuring notes are clear, concise and professionally of invoices, processing of chargebacks and coordination of stock shipments are completed in accordance with company directives and/or policies and procedures
Team Member, Follett, 12/2017 to 08/2019
University of Nebraska- Lincoln – Lincoln, NE
  • Partnering with store management team ensure efficiency to all facets of the bookstore operations including budgets and financial goals, service levels, policy administration, employment, supervision and development of store staff
  • Ensures compliance with company policies and procedure
  • Documented and coordinated quality management systems, reports, procedures, and database to ensure quality control
  • Interacted with customers, faculty, staff, administrators, vendors, and home office staff to share information to improve and drive market share
  • Analyzed store financials to determine store performance and performance by department and makes any necessary changes to adjust to any unfavorable categories
  • Hands-on experience with all back office functions, including the preparation of invoices, processing of chargebacks and coordination of stock shipments are completed in accordance with company directives and/or policies and procedures
05/2019 to 08/2019
Christ United Methodist Church, Bass Baritone Singer – Lincoln, NE
  • Achievement-driven participant in the music ministry to enable the full, conscious, and active participation of the assembly of Sunday services.
  • Memorized musical selections and routines, sung following printed text, musical notation, and director instructions.
  • Interpreted and modified music, applied knowledge of harmony, melody, rhythm, and voice production to individualize presentations and maintain audience interest.
  • Performed before live audiences, or in television, radio, or movie productions.
  • Observeed choral leaders and prompters for cues and directions in vocal presentation.
  • Midwest American Music Tours; International Tour 2016 Bass Baritone Singer Participated in a world-class opportunities to travel abroad to over fourteen cities across Europe and surroundingareas.
  • Performances were displayed in locations such as Luxembourg Gardens in Paris, the American Cemetery in Normandy, on Omaha Beach (site of the D-Day Invasion), the stunning World Heritage site of Mt.
  • St-Michel Abbey, the base of the breathtaking Swiss Alps, Prague, Christ Church in Oxford, and other historic cathedrals/churches/concert halls.
  • A tremendous experience and accomplishment of my college career.
Dishwasher, 05/2017 to 08/2017
Misty's Steakhouse – Lincoln, NE
  • Janitorial and supportive kitchen tasks, such as bussing tables, washing dishes and appliances, emptying trash receptacles, scrubbing floors, restocking items, and performing other tasks to ensure that the kitchen and dining areas are clean and prepared for guests.
  • Ensured the availability of clean dishes by bussing tables, washing dishes, pots, pans, and flatware, and resetting dining areas.
  • Prepared dining areas and kitchen for next shift by cleaning and restocking dining areas and cook stations.
  • Cleaned machines and appliances used in the kitchen, such as coffee makers, pots, and pans, mixers.
  • Supported other restaurant staff members by assisting with other tasks, as needed.
  • Reported kitchen accidents or violations of food safety codes and procedures.
Work History
Patient Registration Representative, 01/2002 to Current
St Vincent Hospital-Indianapolis – Indianapolis, IN
  • Perform registration and basic insurance verification, ensuring collection of 7 critical data elements necessary for proper patient identification and billing.
  • Identify and update patient demographic information on ADT system as defined by departmental policy and procedures.
  • Interpret physician orders for appropriate testing or admission criteria.
  • Coordinate patient admission needs and beds assignment to facilitate timely patient placement.
  • Identify non-participating Insurances or Out of Networks plans; takes necessary steps to inform patients and physicians regarding options, including but not limited to canceling appointments.
Junior File Handler, 10/2019 to 12/2019
Insurance Auto Auctions – Indianapolis, IN
  • Accurately reviewed contracts to identifying proper flow of title documentation to ensure timely contract made inventory by utilizing customer resource management tools.
  • Promptly/professionally/accurately handled inbound calls to maintain clear, consistent, and timely email communication with both internal and external customers to resolve outstanding concerns and ensure timely completion of tasks.
  • Timely and effectively handled escalated unresolved concerns to ensure customers were addressed to maintain customer retention.
  • Accurately enter system notes on all files, ensuring notes are clear, concise and professionally of invoices, processing of chargebacks and coordination of stock shipments are completed in accordance with company directives and/or policies and procedures.
Team Member, Follett, 12/2017 to 08/2019
University of Nebraska- Lincoln – Lincoln, NE
  • Partnering with the store management team ensure efficiency to all facets of the bookstore operations including budgets and financial goals, service levels, policy administration, employment, supervision and development of store staff.
  • Ensures compliance with company policies and procedure.
  • Documented and coordinated quality management systems, reports, procedures, and database to ensure quality control.
  • Interacted with customers, faculty, staff, administrators, vendors, and home office staff to share information to improve and drive market share.
  • Analyzed store financials to determine store performance and performance by department and makes any necessary changes to adjust to any unfavorable categories.
  • Hands-on experience with all back office functions, including the preparation of invoices, processing of chargebacks and coordination of stock shipments are completed in accordance with company directives and/or policies and procedures.
Dishwasher, 05/2017 to 08/2017
Misty's Steakhouse – Lincoln, NE
  • Janitorial and supportive kitchen tasks, such as bussing tables, washing dishes and appliances, emptying trash receptacles, scrubbing floors, restocking items, and performing other tasks to ensure that the kitchen and dining areas are clean and prepared for guests.
  • Ensured the availability of clean dishes by bussing tables, washing dishes, pots, pans, and flatware, and resetting dining areas.
  • Prepared dining areas and kitchen for next shift by cleaning and restocking dining areas and cook stations.
  • Cleaned machines and appliances used in the kitchen, such as coffee makers, pots, and pans, mixers.
  • Supported other restaurant staff members by assisting with other tasks, as needed.
  • Reported kitchen accidents or violations of food safety codes and procedures.
05/2019 to 08/2019
Christ United Methodist Church, Bass Baritone Singer – Lincoln, NE
  • Achievement-driven participant in the music ministry to enable the full, conscious, and active participation of the assembly of Sunday services.
  • Memorized musical selections and routines, sung following printed text, musical notation, and director instructions.
  • Interpreted and modified music, applied knowledge of harmony, melody, rhythm, and voice production to individualize presentations and maintain audience interest.
  • Performed before live audiences, or in television, radio, or movie productions.
  • Observeed choral leaders and prompters for cues and directions in vocal presentation.
  • Midwest American Music Tours; International Tour 2016 Bass Baritone Singer Participated in a world-class opportunities to travel abroad to over fourteen cities across Europe and surrounding areas.
  • Performances were displayed in locations such as Luxembourg Gardens in Paris, the American Cemetery in Normandy, on Omaha Beach (site of the D-Day Invasion), the stunning World Heritage site of Mt.
  • St-Michel Abbey, the base of the breathtaking Swiss Alps, Prague, Christ Church in Oxford, and other historic cathedrals/churches/concert halls.
  • A tremendous experience and accomplishment of my college career.
Education
Bachelor of Arts: Music Vocal Performance/ Music TechnologyUniversity of Nebraska-Lincoln
Summary

PERFORMING ARTS PROFESSIONAL Skilled musician with exemplary track record and demonstrated ability in entertainment: creating policies, production management and sales initiatives in relevant business in the music management industry.

Affiliations
Phi Mu Alpha-Sinfonia University of Nebraska-Lincoln
Highlights
  • Music Operations
  • Solutions Design/Delivery
  • Process Improvement
  • Business Administration
  • A+ Certification/ IT
  • Collaborative Leadership
  • Budget Management
  • Music Licensing
  • Store management
  • Basic, Supervision
  • Billing, Tables
  • Budget Management, Television
  • Budgets
  • Business Administration
  • Contracts
  • Database
  • Delivery
  • Documentation
  • Email
  • Financials
  • Financial
  • Food safety
  • Home office
  • Insurance
  • Inventory
  • Preparation of invoices
  • Leadership
  • Notes
  • Director
  • Market
  • Office
  • Networks
  • Policies
  • Presentations
  • Process Improvement
  • Quality management
  • Quality control
  • Radio
Skills
  • Music Operations
  • Solutions Design/Delivery
  • Process Improvement
  • Business Administration
  • A+ Certification/ IT
  • Collaborative Leadership
  • Budget Management
  • Music Licensing,
  • A+ Certification, basic, billing, Budget Management, budgets, Business Administration, concise, contracts, database, Delivery, documentation, email, financials, financial, food safety, home office, insurance, inventory, preparation of invoices, Leadership, notes, director, market, office, Networks, next, policies, presentations, Process Improvement, quality management, quality control, radio, store management, supervision, tables, television
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    Resume Overview

    Companies Worked For:

    • St Vincent Hospital-Indianapolis
    • Insurance Auto Auctions
    • University of Nebraska- Lincoln
    • Christ United Methodist Church, Bass Baritone Singer
    • Misty's Steakhouse

    School Attended

    • University of Nebraska-Lincoln

    Job Titles Held:

    • Patient Registration Representative
    • Junior File Handler
    • Team Member, Follett
    • Dishwasher

    Degrees

    • Bachelor of Arts : Music Vocal Performance/ Music Technology

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