paramedic resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Knowledgeable and dedicated customer service professional with extensive experience in the sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Skills
Upbeat and Positive Personality
Building Customer Trust and Loyalty
Understanding Customer Needs
Calm and Professional Under Pressure
Courteous with Strong Service Mindset
Efficient and Detail-Oriented
Excellent Attention to Detail
Creative Problem Solving
Team-Oriented and Cooperative
Work History
03/2014 to CurrentParamedicGenesis Health Group | Clinton, IA,
Triaged injuries by communicating with patients, bystanders and family members, and identified appropriate medical facility for transport.
Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
Administered tests and medication to stabilize patients in field or in transit.
Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
12/2012 to 03/2014Sales AssociateVitamin Shoppe Industries Inc | Geneva, IL,
Greeted customers and helped with product questions, selections and purchases.
Informed customers of current store promotions to encourage additional sales purchases.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Maintained clean sales floor and straightened and faced merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Worked closely with shift manager to solve problems and handle customer concerns.
Answered questions about store policies and addressed customer concerns.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Helped customers complete purchases, locate items and join reward programs.
Issued receipts and processed refunds, credits or exchanges.
Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
05/2009 to 03/2014Paramedic/DispatcherUniversity Of Tennessee Medical Center | Knoxville, TN,
Worked on an ALS ambulance in a 911 system. Responded to high, diverse call volume which includes medical, trauma and pediatric patients.
Consistently maintained safety management.
Vehicle maintenance and safety evaluated daily.
Maintained high level of cleanliness on the ambulance and office.
Worked closely with Aurora Fire department, nursing home facilities and hospital staff.
Always worked towards team leadership.
Worked in various other positions such as ATS, GT, and 911 dispatcher.
Call taker and trip builder utilizing CAD system.
Had strong working relationship with multiple first response agencies in the local area.
12/1997 to 12/2010CoordinatorPottery Barn | City, STATE,
Employee of the month three times and District employee of the month twice.
Exemplify highest level of customer service standards and reinforcing those principles by regularly providing feedback to staff.
Anticipate and resolve internal and external customer needs.
Managed and oversaw planning and staffing of specific departments, including supervising staff assigned to respective areas.
Evaluate business, forecast sales and manage payroll efficiency based on current trends.
Ensure staff training, schedules and daily agendas are developed and followed.
Provide General Manager with examples of associate performance issues and give General Manager feedback for associate performance reviews.
Direct workflow of backroom operations including stockroom organization, supply needs, shipping/receiving and scheduling for maximum efficiency and productivity.
Ensure merchandise is safely stored, properly ticketed and easily located.
Perform opening and closing procedures, assign, monitor and ensure completion of task and projects as outlined in the daily agenda.
Monitor inventory records to ensure damages, MOS, returns, and inventories are reconciled.
Education
Expected in 05/2001 to to Bachelor of Arts | Environmental, Population, Organismic BiologyUniversity of Colorado At Boulder, Boulder, COGPA:
Expected in 10/2008 to to Certification | ParamedicineCommunity College of Aurora, Aurora, COGPA:
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