Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Productivity Software: Microsoft Office Suite including Word, Excel, PowerPoint, Outllook, Access; *Mas 200 *Legal software: Westlaw, LexisNexis, CourtLink, Practice Master, Tabs3
01/2013 to Paralegal Ceva Logistics U.S., Inc. | , FL,
  • General Litigation, Commercial Litigation, Bankruptcy, Estate Planning, Worker's Compensation Research legal issues on West Law Digest various legal documents and provide fact summary reports to attorney; Draft issues into memorandums; Manage attorney's schedule by logging important dates and tasks on company network; Review and Analyze attorney's work for grammar error; Draft pleadings and cover letters; Prepare motion packets; Correspond with opposing counsel and Courthouse administration; Advise clients of changes in the status of their case; Schedule depositions; Manage client files on company network through Company's practice management system, E-file time-sensitive legal documents with various Courts; Prepare Pleadings Binders and Trial Exhibits for Court; Ardex Laboratories, 2050 Byberry Road.
01/2009 to 01/2013 Receptionist Goodwill Industries Of Southeast Wisconsin, Inc. | Downers Grove, IL,
  • Provide quality customer service to guests upon entering lobby; Answer high volumes of calls on a multi-line phone system, and dispatch them according to priority; Organize and manage company data in Excel spreadsheets; Review and separate paperwork submitted by salesmen daily; Review invoice information entered into MAS200; Generate weekly sales reports for each salesman; Advise inquiring customers of product order shipments and status changes; Manage hard copy/system files; fax/email invoices and all other requested documents; Separate and disperse mail to the addressed department; Maintain spreadsheets of all customer payments reported by salesmen according to business region; Apply all payments (checks, cash, and credit cards) to customer accounts according to salesman, location, and remittance advice; Process all credit card transactions over company's terminal Deposit checks directly into company account using via PNC scanner; Review customer accounts for open invoices with outstanding balance, and entrusted to devise payment arrangements on a case-by-case basis to avoid excessive late fees and penalties; Track salesmen's expenses; Compose inter-office memorandums and account memorandums; Over the course of my final two weeks at Ardex Laboratories I trained two new hires in two positions (accounts receivables department and receptionist.
01/2007 to 01/2009 Administrative Assistant | , ,
  • Provide quality customer service to people with diverse backgrounds; Answer phones on a multi-line system and dispatch them accordingly to priority; Schedule and organize business/staff meetings and appointments with clients; Prepare proposals/invoices and other related documents on company letterhead; Make cold calls to customers that were due for maintenance; Fax invoices; Entrusted to make managerial decisions to satisfy both the customer and company's best interests; Maintain records for accounts receivable and accounts payable transactions; Responsible for all administrative duties as related to the Construction field such as filing customer orders, composing business letters, responding to legal matters, managing business accounts and being consulted for advertising ideas;.
01/2005 to 01/2007 Customer Service Representative One Medical | , ,
  • Provide high quality customer service to Pilots and Business Aviation Companies; Communicate with pilots via radio to prepare lineman for estimated arrival and departure times; Provide and review all catering and other accommodations for Pilots and Flight Attendants to ensure a comfortable flight; Schedule hotel reservations and car rentals for Pilots and Crew; Permitted to use company vehicle; Schedule aircraft preparation for departing flights; Input data and ticket information into POS system; All aspects of Administrative work such as typing, filing, answering phones and record keeping; Recognized for Customer Service Excellence at Atlantic Aviation.
Expected in 2015 B.S | Criminal Justice Rosemont College, , GPA:
Criminal Justice
Expected in 2012 A.S | Paralegal Studies Manor College, , GPA:
Paralegal Studies
Expected in 2012 American Bar Association approved institution Paralegal Certificate | Manor College, , GPA:
American Bar Association approved institution
Expected in 2004 High School Diploma | Nazareth Academy High School Middle States Association of Secondary Schools, , GPA:
accounts payable, accounts receivables, accounts receivable, Administrative, administrative duties, advertising, attorney, balance, credit, client, clients, Customer Service, email, Fax, filing, Law, Legal, legal documents, letters, Litigation, logging, managerial, managing, meetings, Access, Excel spreadsheets, Excel, mail, Microsoft Office Suite, office, PowerPoint, Word, network, Paralegal, phone system, POS, proposals, quality, radio, receptionist, record keeping, Maintain records, Research, sales reports, scanner, spreadsheets, answering phones, Answer phones, typing, Westlaw

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School Attended

  • Rosemont College
  • Manor College
  • Manor College
  • Nazareth Academy High School Middle States Association of Secondary Schools

Job Titles Held:

  • Paralegal
  • Receptionist
  • Administrative Assistant
  • Customer Service Representative


  • B.S
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  • American Bar Association approved institution Paralegal Certificate
  • High School Diploma

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