Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Experienced Office Manager and administration professional with 10 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines. Trusted Paralegal offering extensive legal skill set, proficiency in managing large caseloads and capacity to meet deadlines. Collects, organizes, analyzes and disseminates significant amounts of information with attention to detail and accuracy. Exercises independent judgment regarding legal and contractual matters within broadly defined practices and policies. Certified Paralegal. Highly skilled in conducting legal research to support investigations into workers' compensation and personal injury cases, combined with training in evidence gathering and legal document analysis. Talented in managing complex schedules, goal setting and office administration. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Talented with executive-level administrative management and financial, business and operational leadership expertise. Multidisciplinary professional versed in policy, procedure and process improvement strategies. Minimizes labor, increases productivity and maintains quality across board. Professional and well-rounded with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Smooth when handling administrative tasks by coordinating mail, records and travel arrangements. Energetic with extensive experience in support roles. Focused on driving productivity by leveraging advanced administrative support skills. Dedicated to maintaining open lines of communication with leadership and colleagues.

  • Data entry
  • Scheduling and calendar management
  • Billing and coding
  • Database entry
  • Advanced MS Office Suite knowledge
  • Scanning and copying
  • Document editing
  • Professional and mature
  • Understands confidentiality
  • Legal document preparation
  • Confidentiality understanding
  • Filing experience
  • Documentation and reporting
  • Accounting skills
  • Expense reporting
  • Faxing documents
  • Excel spreadsheets
  • QuickBooks expert
  • Customer assistance and interaction
  • Administrative skills
  • Effective planning
  • Superb legal research skills
  • File and Records Management
  • Legal research
  • Team-oriented
  • Civil Litigation
  • Strong research skills
  • Expertise in legal proceedings
  • Spreadsheet creation
  • Technologically savvy
  • Travel Planning
  • Scheduling
  • Articulate and well-spoken
  • Proper phone etiquette
  • Strong problem solver
  • Understands grammar
  • Legal administrative support
  • Business correspondence
  • Meticulous attention to detail
  • Self-starter
  • Payroll
  • Appointment setting
06/2021 to 01/2022
Executive Administrative Assistant Columbia University New York, NY,
  • Managed director's calendar and prepared meeting agenda and materials.
  • Documented and routed business correspondence to manage office paperwork.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office productivity.
  • Arranged appropriate travel, visas, agendas, necessary contacts and other information for executive travel.
  • Managed external contacts and kept track of periodic communication needed for priority actions.
  • Scheduled conferences and made hotel, airfare and ground transportation arrangements and reservations.
  • Oversaw executive schedules for team of company leaders.
  • Researched topics of interest and culled gathered information to produce concise reports.
  • Created PowerPoint presentations used for diverse business needs.
  • Created newsletters to share company updates and events.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Revised and maintained master calendar for client appointments.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
  • Crafted proposals and memos using desktop publishing and word processing software.
  • Managed daily invoices, reports and proposals.
  • Recorded and maintained updated information on company services.
  • Supported advertising and promotional initiatives by creating marketing materials.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
03/XXX to 05/2021
Paralegal Chemours New Johnsonville, TN,
  • Prepared clients for appointments, depositions and testimony.
  • Produced well-researched and articulate legal briefs, pleadings and statements.
  • Identified and analyzed legal documents, discoveries and contracts.
  • Supported leadership by examining deeds of trust to determine grantor, grantee, trustee and loan amounts.
  • Used WestLaw and LexisNexis to examine secondary sources, statutory and case law and federal and state regulations.
  • Coordinated subpoena services and other support activities for legal office.
  • Detailed rules for trial procedure and requirements for class action suits.
  • Reduced workflow downtime by effectively organizing and managing client billing and case management files.
  • Monitored legal volumes to correct discrepancies and implement updates.
  • Transcribed official records during court proceedings.
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.
  • Organized client calendars, prepared mailings and handled high call volumes.
  • Interviewed clients and obtained vital case information to support associates.
  • Partnered with attorneys to provide detailed performance reports for corrective action planning.
  • Participated in client interviews, observed questioning process and documented information.
  • Organized exhibits for trial by preparing materials and supporting documentation.
  • Executed on-time and under-budget projects for senior leadership.
  • Researched documents and publications to establish case-altering details and evidence.
  • Submitted letter briefs to attorney general for authority to withhold public documents.
02/2014 to 11/2019
Office Administrator Forsyth County, North Carolina Winston Salem, NC,
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
  • Developed and implemented successful customer relations strategies, opening up communication and dramatically increasing satisfaction scores.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
  • Interacted professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Monitored and tracked project performance data with spreadsheets to generate reports and keep management informed of important trends.
  • Processed financial documents including contracts, expense reports and invoices.
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Worked closely with upper management to help with travel plans, special event coordination and transcribing meetings.
  • Planned and oversaw safe demolition of private and commercial structures.
  • Recorded supplies, parts, equipment and employee work hours for every job.
  • Assessed and mitigated materials such as asbestos, mold, lead and silica dust known to cause environmental and health problems.
  • Reviewed project blueprints and specifications to determine number of workers needed to complete job.
  • Quoted and prepared proposals for business services.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Updated employee paperwork and records.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Excellent relationship with City of Pittsburgh’s department of Permits, Licenses and Inspections.
  • Liaised with court personnel, city magistrates, police departments and bank administrators to ensure successful office operations.
  • Enhanced customer satisfaction ratings by resolving account issues efficiently.
  • Served as main point of contact for outside vendors.
  • Managed conference calls by documenting participant details and preparing audio recordings for future reference.
  • Managed financial documentations such as expense reports and invoices.
  • Ensured that all operations met federal and state laws.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Oversaw daily functions.
01/2011 to 12/2013
Legal Administrative Assistant /Receptionist Cvs Health Escondido, CA,
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Sorted incoming mail and directed to correct personnel each day.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Monitored daily and weekly schedules and monthly calendar obligations
  • Scheduled appointments.
  • Organized and executed court calendar with daily cases and supervisor meetings.
  • Scheduled appointments for attorneys and made adjustments and changes.
  • Facilitated efficient communication between judges, court administration, government agencies and attorneys.
  • Submitted letter briefs to office of attorney general seeking authority to withhold public documents.
  • Participated in client interviews, observed questioning process and took notes to document information.
  • Coordinated with multiple departments regarding responsive documents and document retention.
  • Responded quickly to client calls and inquiries, asking open-ended questions to deliver applicable information.
12/2008 to 07/2009
Legal Administrative Assistant AmeriNet City, STATE,


  • Conducted research on clients, prepared contract letters and drafted correspondence and coordinated with attorneys. Update clients status. Filed paperwork and updated each file.
  • Scheduled appointments for attorneys and made adjustments and changes through software applications.
  • Handled travel arrangements for the office.
  • Submitted letter briefs to office attorney general seeking authority to withhold public documents.
  • Participated in client reviews, observed questioning process and took notes to document information.
  • Responded quickly to client calls and inquiries asking open-ended questions to deliver applicable information.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Created professional memoranda, letters and copy for attorney’s, meeting expected deadlines for distribution.
Education and Training
Expected in 08/2011
Associates in Paralegal: Paralegal
Duquesne University - Pittsburgh, PA
Expected in 06/2008
High School Diploma:
Freedom Area Senior High School - Freedom, PA

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School Attended

  • Duquesne University
  • Freedom Area Senior High School

Job Titles Held:

  • Executive Administrative Assistant
  • Paralegal
  • Office Administrator
  • Legal Administrative Assistant /Receptionist
  • Legal Administrative Assistant


  • Associates in Paralegal
  • High School Diploma

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