Paralegal resume example

• Prepared clients for appointments, depositions and testimony.
• Produced well-researched and articulate legal briefs, pleadings and statements.
• Identified and analyzed legal documents, discoveries and contracts.
• Supported leadership by examining deeds of trust to determine grantor, grantee, trustee and loan amounts.
• Used WestLaw and LexisNexis to examine secondary sources, statutory and case law and federal and state regulations.
• Coordinated subpoena services and other support activities for legal office.
• Detailed rules for trial procedure and requirements for class action suits.
• Reduced workflow downtime by effectively organizing and managing client billing and case management files.
• Monitored legal volumes to correct discrepancies and implement updates.
• Transcribed official records during court proceedings.
• Filed pleadings and paperwork with court clerk to meet strict deadlines.
• Organized client calendars, prepared mailings and handled high call volumes.
• Interviewed clients and obtained vital case information to support associates.
• Partnered with attorneys to provide detailed performance reports for corrective action planning.
• Participated in client interviews, observed questioning process and documented information.
• Organized exhibits for trial by preparing materials and supporting documentation.
• Executed on-time and under-budget projects for senior leadership.
• Researched documents and publications to establish case-altering details and evidence.
• Submitted letter briefs to attorney general for authority to withhold public documents.

• Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
• Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
• Developed and implemented successful customer relations strategies, opening up communication and dramatically increasing satisfaction scores.
• Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
• Managed reception and lobby area, greeted visitors and responded to requests for information.
• Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
• Monitored calendars and scheduled appointments based on availability and established load limits.
• Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
• Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
• Interacted professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries.
• Monitored and tracked project performance data with spreadsheets to generate reports and keep management informed of important trends.
• Processed financial documents including contracts, expense reports and invoices.
• Produced professional and error-free letters, presentations and spreadsheets.
• Worked closely with upper management to help with travel plans, special event coordination and transcribing meetings.
• Planned and oversaw safe demolition of private and commercial structures.
• Recorded supplies, parts, equipment and employee work hours for every job.
• Assessed and mitigated materials such as asbestos, mold, lead and silica dust known to cause environmental and health problems.
• Reviewed project blueprints and specifications to determine number of workers needed to complete job.
• Quoted and prepared proposals for business services.
• Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
• Oversaw office financial management, including AP/AR and payroll administration.
• Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
• Updated employee paperwork and records.
• Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
• Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
• Excellent relationship with City of Pittsburgh’s department of Permits, Licenses and Inspections.
• Liaised with court personnel, city magistrates, police departments and bank administrators to ensure successful office operations.
• Enhanced customer satisfaction ratings by resolving account issues efficiently.
• Served as main point of contact for outside vendors.
• Managed conference calls by documenting participant details and preparing audio recordings for future reference.
• Managed financial documentations such as expense reports and invoices.
• Ensured that all operations met federal and state laws.
• Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
• Oversaw daily functions.

• Provided clerical support to all team members to improve office efficiency and enhance productivity.
• Took accurate messages for staff and management to facilitate open and speedy communication.
• Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
• Sorted incoming mail and directed to correct personnel each day.
• Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
• Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
• Kept reception area clean and organized to offer positive first impression to every visitor.
• Monitored daily and weekly schedules and monthly calendar obligations
• Scheduled appointments.
• Organized and executed court calendar with daily cases and supervisor meetings.
• Scheduled appointments for attorneys and made adjustments and changes.
• Facilitated efficient communication between judges, court administration, government agencies and attorneys.
• Submitted letter briefs to office of attorney general seeking authority to withhold public documents.
• Participated in client interviews, observed questioning process and took notes to document information.
• Coordinated with multiple departments regarding responsive documents and document retention.
• Responded quickly to client calls and inquiries, asking open-ended questions to deliver applicable information.

(Internship)

• Conducted research on clients, prepared contract letters and drafted correspondence and coordinated with attorneys. Update clients status. Filed paperwork and updated each file.
• Scheduled appointments for attorneys and made adjustments and changes through software applications.
• Handled travel arrangements for the office.
• Submitted letter briefs to office attorney general seeking authority to withhold public documents.
• Participated in client reviews, observed questioning process and took notes to document information.
• Responded quickly to client calls and inquiries asking open-ended questions to deliver applicable information.
• Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
• Assisted team members with special projects by coordinating records and resources to meet expected requirements.
• Kept office records organized and supplies well-stocked for optimal team performance.
• Created professional memoranda, letters and copy for attorney’s, meeting expected deadlines for distribution.