(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Hard working individual, efficient in working in hot, fast-paced environments. Used to working on feet for longer than 8 hours per shift. Very outgoing and eager to learn and grow. Highly organized, dependable, and punctual with solid understanding of performance requirements. Proficient in working with others and working under pressure.

Experienced Management Trainee successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Brings disciplined approach to in-store operations management.

  • Quality Control
  • Crew Management
  • Material Sort
  • Shipping guidelines
  • Storage organization
  • Time management
  • Relationship building
  • Analytical
  • Communication
  • Supervision
  • Organization
  • Active listening
  • Conflict mediation
  • High-energy attitude
  • Promotional support
  • Employee coaching
  • Customer relations
  • Reliable and trustworthy
  • People skills
  • Decision-making
  • Teambuilding
  • Work ethic
  • Computer skills
  • Customer service-oriented
  • Physically fit and agile
  • Safety awareness
  • Deadline-driven
  • Warehouse picking
  • Customer-focused
  • Loading and unloading
  • Training
  • Quality Improvement
  • Team supervision
  • Issue resolution
  • Ability to analyze reports
  • Experience in leadership
  • Troubleshooting
Education and Training
Liberty High School Liberty, MO Expected in 05/2013 High School Diploma : - GPA :
Lakeside Manufacturing, Inc - Packer
Milwaukee, WI, 11/2020 - 03/2021
  • Packed merchandise into boxes and containers to ensure safe shipment.
  • Assembled cartons, crates and containers.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Efficiently packaged several different items, maintaining consistency to meet fulfillment deadlines.
  • Accomplished production goals by working with speed and accuracy.
  • Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
  • Sorted products efficiently to organize and optimize use of production areas.
Quest Diagnostics - Package Handler
Bend, OR, 05/2020 - 11/2020
  • Assisted in loading delivery trucks with prepared packages.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Inspected every package per shift to determine any product or package damage.
  • Used scanners to track parcel information such as condition or receipt.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments.
  • Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
Mitchells & Butlers - Assistant Manager
Southborough, MA, 03/2013 - 05/2020
  • Planned and prepared workflow schedules, delegating tasks for 75-member team.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Assisted the general manager in evaluating employee performance and cultivating improvement initiatives.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Completed inventory audits to identify losses and project demand.

Promoted to management after 3 months of working as crew. After being a shift manager for 4 years, got promoted to kitchen department manager, after 6 months moved to guest service department manager, and after 6 months moved up to the people department manager. During my position as department manager, my general manager started training me in general manager basics.

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School Attended

  • Liberty High School

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  • Packer
  • Package Handler
  • Assistant Manager


  • High School Diploma

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