LiveCareer-Resume

p i c person in charge resume example with 2+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
    Is highly energetic, outgoing and detail oriented. while providing exceptional customer service.
  • Reliable and friendly who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.
  • Service focused professional and friendly team player with a knack for building productive working relationships. Extensive cash handling experience.
  • Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
  • Hardworking focused on producing quality food and providing excellent customer service.
  • Food service worker with fast food, retail and customer service experience. Trained in food safety and handling.
  • Quality-focused and efficient Cook adept at preparing and plating food in high energy, fast-paced kitchens.
Highlights
  • Ability to handle fast-paced environment
  • Cash handling
  • Preparation of various food items
  • Excellent guest service
  • Bilingual (English/Spanish)
  • Effective team player
  • Food handlers card
  • Excellent multi-tasker
Experience
04/2012 to 03/2013 P.I.C. (Person In Charge) Mcdonald's | San Diego, CA,
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Promptly reported complaints to a member of the management team.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Communicated clearly and positively with co-workers and management.
  • Served orders to customers at windows, counters and tables.
  • Resolved guest complaints promptly and professionally.
  • Cut and chopped food items and cooked on a grill or in fryers.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
  • Accurately measured ingredients required for specific food items.
  • Prepared and served beverages such as coffee, tea and fountain drinks.
  • Quickly and efficiently processed payments and made accurate change.
  • Carefully maintained sanitation, health and safety standards in all work areas.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Explained information about the quality, value and style of products to Influence customer buying decisions.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Answered customers’ questions and addressed problems and complaints in person and via phone.
2012 to 04/2012 Crew Person Children's Place | Deer Park, TX,
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Served fresh, hot food with a smile in a timely manner.
  • Communicated clearly and positively with co-workers and management.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
  • Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
  • Followed all established restaurant practices and procedures.
06/2011 to 10/2011 Center Customer Service Associate The UPS Store | City, STATE,
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Served as the company's only bilingual Spanish/English customer service representative.
  • Accurately logged all daily shipping and receiving orders.
  • Managed paper, ink and printing supply inventories.
  • Provided accurate and appropriate information in response to customer inquiries.
  • Mailing, Shipping, Faxing, Printing, Packaging items
05/2010 to 11/2010 Sales Associate Tilly's | City, STATE,
  • Answered customers’ questions and addressed problems and complaints in person and via phone.
  • Helped customers select products that best fit their personal needs.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Consulted with customers on the latest styles and trends.
  • Offered exceptional customer service to differentiate and promote the company brand.
Education
Expected in 2011 to to High School Diploma | Newbury Park High School, Newbury Park, CA GPA:

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Resume Overview

School Attended

  • Newbury Park High School

Job Titles Held:

  • P.I.C. (Person In Charge)
  • Crew Person
  • Center Customer Service Associate
  • Sales Associate

Degrees

  • High School Diploma

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