Outbound resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Walmart associate for Online grocery personal shopper department Customer service Problem resolution Communications Team building Multitasking Cleaning Leadership.

  • Teambuilding
  • Flexible and Adaptable
  • Active Listening
  • Multitasking Abilities
  • Excellent Communication
  • PPE Compliance
  • Organization and Time Management
  • Self-Motivated
  • Problem-Solving
  • Good Telephone Etiquette
Work History
03/2020 to 07/2021
OUTBOUND Shipt Milton, WA,
  • PACK
  • Packed merchandise into boxes and containers to ensure safe shipment
  • Re-bin merchandise for packers
  • Accomplished production goals by working with speed and accuracy
  • Motivated and supported field workers completing work to increase work quality and efficiency
  • Utilized equipment like pallet jacks and scanners in the correct manner
  • Followed company, safety and performance requirements at all times
  • Organized and cleaned work areas for safety and professional appearance
  • Problem solved fixing labels, packages, boxes and items inside packaging to assure nothing is missing, damaged or broken
  • Very flexible with inducting and palletizing
  • Plastic wrapping empty totes on a pallets stacking them 11 high
  • Inbound stow INBOUND STOW
  • Water spider ( pulling and dragging totes or boxes on pallets
  • Refilling co-workers station with work and removing pallets and totes neatly away from their stations
  • Also, taking work off the conveyor belt to down stack or send to co-workers station
  • Lastly operating the VRC by sending empty or full gaylords, pallets, totes and work up or down the VRC)
  • Collected empty totes
  • Stowed ( scanning barcodes effectively into the pods, meeting the hourly rate and tak-time required
  • Problem solving any broken, damaged or missing items from totes).
08/2019 to 03/2020
Personal shopper Massachusetts General Hospital Boston, MA,
  • Assisted customers by finding needed general merchandise items and checking inventory for items at other locations
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified
  • Satisfied customers with quick, accurate service under tight deadlines
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly
  • Team 2
  • Zoned assigned areas, including arranging supplies, merchandising products and removing damaged items
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well- stocked
  • Communicated effectively with members of public in often crowded and noisy environments
  • Bent, lifted, opened, and moved boxed products weighing up to 50 pounds
  • Learned roles of other departments to provide coverage and keep store operational
  • Scanned customer purchases, supporting transactions to streamline sales process
  • Operated cash register, collected payments and provided accurate change
  • Helped customers find specific products and answered questions.
08/2018 to 10/2018
Cashier Burger King City, STATE,
  • Backed up front counter employees to maximize guest satisfaction with speedy service
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction
  • Prepared drinks, ice cream and other special items to complete prepared food orders
  • Completed opening, closing and shift change tasks to promote store efficiency
  • Capitalized on slow periods to restock supplies, clean counters and remove trash
  • Verified orders and bagged items for easy transport
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency
  • Organized food items on serving trays and in carry-out packages
  • Restocked supplies, replacing toiletries, liners and soaps
  • Mopped and swept floors to maintain organized, professional appearance at all times.
07/2021 to Current
Sterilization Processing Technician Cleveland Clinic City, STATE,


. Leak test, manually clean and high-level disinfect scope. Also, store them in there designated area. Lastly cleaning out system 1E machine.

Sterilization technician

. Build case carts for added on surgeries and cases do the next morning.

. sterilizing used or unused instrumentation from out of patient care or from repair.

. Manually cleaning instrumentation In the decontamination area.

. Assembly and packing loaner trays to in hospital instrument sets.. Autoclaving and low temperature sterilizing sets once wrapped or placed in rigid containers with appropriate seal on them..

.Running and monitoring biologicals and washer test. to ensure that the washer and sterilizers are working correctly.

. Scanning any documentation for record-keeping from sterilizers to washer test. Also to keep track of what was clean and when it was clean.

. wearing proper PPE in the decontamination area

. At shift wiping down workstation and clean up to prepare for the next shift



Expected in 2019
High School Diploma:
Euclid High School - Euclid, OH
  • SPT - Sterile processing technician
  • Hspa 606818

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Resume Overview

School Attended

  • Euclid High School

Job Titles Held:

  • Personal shopper
  • Cashier
  • Sterilization Processing Technician


  • High School Diploma

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