I am currently seeking permanent employment in order to complete my bachelors and PHD in Physics, as well as becoming a valuable and productive member of the work force. My forte is in customer service, where I ensure that the customer is not only happy with the product or service, but with their complete experience, ensuring that they return again.
I am knowledgeable, and an eager
learner, being able to quickly think on my feet and solve problems
while remaining autonomous. I have a strong, consistent work ethic, while being affiable and adaptive to new challenges.
Strong work ethic
Reliable and punctual
Customer- and service-oriented
Excellent communication skills
Currently pursuing a bachelors and Ph.D: PhysicsUniversity of Michigan － Flint, MI, USA
108 Total credit hours (50 transfered credits from MCC).
3.52 Cumulative GPA
Expected graduation date for BA: 2019
Associate of Science: General EducationMott Community College － Flint, MI, USA
05/2016 to Current
Order PackerAuto-Wares Inc － Flint, MI
As an order packer, my job responsibilities involve taking the orders as they come down to the front of the warehouse, scanning and confirming the contents of the order, and place them into location totes tied directly to customer store locations.
When the orders are pulled, I then label, scan, and stack the finished totes onto pallets, shrink wrap them, and help load them onto the trucks to be shipped out.
03/2012 to 01/2013
CashierMeijer － Davison, MI
As a cashier, my duties were scanning, bagging, and helping merchandise and groceries into customer's carts, ensuring that the customers' needs were being met, and sometimes assisting customers take their groceries to their vehicle and loading them in their vehicles.
My responsibilities also included keeping my station orderly, and selling Meijer's credit cards.
04/2011 to 05/2016
Order PullerAuto-Wares Inc － Flint, MI
As an order puller, my job responsibilities are to complete
customer's orders, grabbing, bagging, labeling, and scanning automotive
parts and tools, placing them into a shipping tote, and sending the
totes down to the front of the warehouse where they are loaded onto
trucks and pallets in order to be shipped out.
09/2008 to 04/2011
RecievingMeijer － Davison, MI
While I was in the receiving department, my job entailed unloading
the trucks of their merchandise and groceries, neatly stacking them onto
loading carts and pallets, and moving them into the loading area to be
04/2011 to 03/2012
Planogram CoordinatorMeijer － Davison, MI
As a Planogram Coordinator, my duties
involved printing up new store layouts, labeling them, then entering the
information into the computer database. My job also included
printing up the shelf tags and shelf strips for the planogram team, as
well as third-party vendors so their work is as efficient as possible.
03/2007 to 06/2008
Senior Game AdvisorGamestop － Burton, MI
When I was promoted to Senior Game Advisor, my responsibilities included everything that I had as a Game Advisor, as well as many managerial-related tasks, such as opening and closing down the store, performing inventory checks, setting up and displaying promotional materials, dropping off money orders at the bank, as well as balancing the cash registers and recording the net sales and trades at the end of the night.
10/2006 to 03/2007
Game AdvisorGamestop － Burton, MI
While working for Gamestop as a Game Advisor, my duties included
selling pre-orders for video games, selling subscriptions to the company
magazine, organizing the merchandise, assisting the customers with all
of their questions and concerns, trading in merchandise for store credit
or money, and keeping the store clean.
03/2004 to 06/2006
Pizza Delivery DriverThe Pizza Company － Davison, MI
As a driver, my responsibilities were taking orders in person as well as on the phone, making salads and side dishes, mixing pizza sauce, packaging pizza dough and storing it in the coolers, washing the dishes, cutting and boxing up the pizzas and side dishes, folding up the boxes, sweeping and mopping the floor, vacuuming the carpet and rugs, in addition to delivering pizzas to customers and ensuring they got the very best in customer service.
11/2003 to 03/2004
Floor Sales AssociateToys 'R' Us － Flint, MI
While working for Toys 'R' Us, my duties included helping customers with their questions, selling the Toys 'R' Us warranty protection program, and giving quality customer service.
I also kept my section of the sales floor tidy and took items out of place back to their original position.
At times, I also served as a backup cashier.
01/2003 to 07/2003
First Shift Drive ThruTim Horton's － Davison, MI
As a Drive Thru employee, my job was to take people's orders, ensure swift, accurate service, change out and prepare coffee pots, bag up orders, make sandwiches, as well as sweep and mop the floor.
06/2002 to 01/2003
Stock boyRayola Florist － Davison, MI
My duties as a stock boy was to take all the flowers that came into the store through shipments, cut the stems and place the freshly cut flowers in fresh water baskets, keeping the area clean, and storing the flowers in the coolers.
My duties also contained various yard work, such as mowing the property, pulling weeds, planting flowers, polishing and cleaning the company van, removing fallen and/or broken branches from the property, shoveling and salting the roads and parking lot in the winter, setting up seasonal displays, and any other odd jobs that were required.
Date of Birth: June 10th, 1983
Fluent in English.
Able to speak at a conversational level, read, and write in Japanese and German.
Computers and programming: building, C++, database, HTML, inventory, Java, Excel, Office, Power Point, Microsoft Word, upgrade, networking, repairing, antivirus, anti-spyware/malware
Creative problem solving
Attained Life Rank in the Boy Scouts of America, and earned a Brotherhood sash as a member of The Order of the Arrow.