Oracle Systems Business Analyst Resume Example Tigerspike

ORACLE SYSTEMS BUSINESS ANALYST

Summary

Seasoned professional with extensive proven track record in manufacturing core modules of ERP Systems. Project Management and Management and support of Core modules include Inventory, WIP, BOM, ENG, ASCP, MRP, MSCA, Quality, Purchasing, Costing, Project Manufacturing, Depot Repair, Install Base and System Administration 17 years 10.7 through 12.1.2 Oracle versions, Working knowledge and understanding of AIM Methodology as well as system implementation skills: requirements gathering/structured documentation, configuration, Lead UAT/CRP testing, training, change management, and production support. Possess strong interpersonal and communication skills and the ability to interact positively with users, peers and upper management as well as the Global IS team. Experience managing SR's with Oracle Support Services (MOS) and utilizing Tools such as Metalink, TOAD, STAT (Change Management/Development Lifecycle) SharePoint, and Discoverer. Proficiency supporting ERP core modules in a day to day capacity. Have done 15 implementations over past 20 years with Six Sigma and TQM experience. HMS (Honeywell Manufacturing System) User Support Promoted from Expediter A, Engineer Support to Administered HMS Security System (Homegrown ERP) facilities user support for issues, questions assistance and training for approximately 3500 users. Produced reports for upper management for use in corporate measurements. Monitored system for data integrity. Troubleshooting daily user support issues. Team Lead in a fully integrated ERP implementation. Aided in the design, development, implementation and training. Team lead in organizing a data center for handling of paperwork, which reduced head count. Established a filing and control system for routing sheets. . Promoted 3 levels for accomplishments Setup and Supervised a Raw Material crib Developed Matrix of raw materials later used in HMS (Honeywell Manufacturing System) Technical Knowledge/Exposure Oracle 11i certificates of completion include: 11i Project costing Fundamentals, 11i Project Foundation WIP, Engineering, Inventory, Oracle Applications system Administration release II, Manufacturing Functional Foundation, SQL/PLSQL, R12 Oracle Advance Supply Chain Planning Fundamentals, R12 Oracle Purchasing Fundamentals ED, 1. And Oracle Inventory Management Fundamentals Ed. 1, other bolt on system supported are, STAT for (Development Lifecycle management) Omnify, Agile, connect ware. I am now preparing for my CSCP (Oracle certified professional certification) and have a certificate of completion.

Highlights

Efficient
Self-motivated
Results-oriented

Experience

Oracle Systems Business Analyst
January 2011 to January 2016Tigerspike － New York , NY

Serve as a liaison between the business and Operations IT to provide support and business solutions that meet user needs.
Provide RD050's to send to SharePoint, which is their change management tool, as well as working with Development in providing solutions for report development and data fixes.
Also work with Metalink and open Service Requests for Oracle bugs and issue resolution.
Using Discoverer tool to create reports as well as supporting the ASCP, MSCA and Quality Modules.
Working with a Team to Rollout the Oracle Quality Module, leading CRP and observing.
Rolled out MSCA (Mobile Supply Chain Application) for 2 divisions of ViaSat.
Working with a Team for a local rollout of MSCA.
Training, Setup and Support for a Global rollout with two divisions.
Second rollout in my career.
Day to day support for ASCP, MSCA and Inventory, and other modules as needed.
Testing and Training on certain applications, either new or existing.
Work with a team for the implementation of a Global Rollout of R12.1.2 or latest version.
Working with Collaborative planning and other help Desk issues on a daily basis.
Working as a lead on the MSCA rollout for the Atlanta and Carlsbad community.
Was part of a team to rollout R12.1.2 this past year, and I am now working with a team to troubleshoot and put in fixes in support of the Cutover.

Senior Business Analyst
January 2006 to January 2011Hcsc － Livingston , IL

Provided support and served as a liaison between the business and IT to provide support and business solutions that meet user needs, including internal business customers, management, application teams, and vendors of the Core Manufacturing modules of Oracle for the Operations segment.
Production support of some 200 core users.
Share rotation of a 24/7 Oracle helpdesk support line.
Repaired a fragile MRP system through patching and data cleanup effort, cutting runtime by 50% preparing for a Global rollout of ASCP.
Project Manager of an 11.5.9/10 Depot Repair and Install Base modules, as well as Production support.
Lead Team in UAT and CRP testing, training and documentation.
Part of the DRS Oracle R12 Global team for implementation of 12.1.2, from CRP through UAT4.
Migrated data fixes and patches through a STAT (Development Lifecycle management System).

Sr. Systems Analyst
January 2005 to January 2006Keybank National Association － Cleveland , OH

Provided support and served as a liaison between the business and IT to provide support and business solutions that meet user needs, including internal business customers, management, application teams, and vendors of the Core Manufacturing modules of Oracle for the Operations segment.
Production support of some 50 core users.
Evaluation of the Oracle Product Lifecycle Management system for 2007 implementation.
Lead and Implemented a custom inventory solution due to strict guidelines of the accounting system.
Setup Auto Sourcing for a major vendor.
Implemented Organization and Sub-Inventory Level Min Max system.
Evaluation of 11.5.10.2 for implementation in 2006.
Lead CRP/UAT Team for 11.5.10.2 10g database upgrade.
Lead Project Manager of 11.5.10.2 database and application upgrade.
Daily support of the Core Manufacturing Modules, MSCA, INV, WIP, BOM, ENG, MRP, Costing, Project Accounting.
Was IT Lead for Keizen event to take 50% of the time off of kitting discrete jobs.
My suggestion led to a 35% to 80% decrease in this event.

Sr. ERP Specialist
April 2004 to August 2005Bickford Senior Living － Rockford , IL

Provided support and served as a liaison between the business and IT to provide support and business solutions that meet user needs, including internal business customers, management, application teams, and vendors of the Core Manufacturing modules of Oracle for the Operations segment.
Production support of some 30 core users.
Provided Production support for the Core Manufacturing Modules of Oracle including, AGILE, INV, WIP, BOM, ENG, MRP and Costing.
Lead team and Developed Test cases for all modules for the implementation of 11.5.10 conversion from 11.5.9 to 11.5.10.
Created reports via Noetix.
Assisted all users in setup and training of all Manufacturing including recommendations on customizations and implementation of new enhancements.
Setup and training of Oracle's Kanban's, supplier and Production, Intra and Intro Org.
Designed a closing process for cost modules to reduce the month end close cycle time.

Consultant
January 2002 to January 2003

Did various consulting for Oracle versions 11.5.8 and 11.5.9 Gnarus Consulting Cleveland Ohio 5 months RHI Consulting Danka Industries 7 months Configuration of CRM and WSH Shipping Modules.
Documentation and User Manuals for CRM/WSH-Shipping/Knowledge Management/Contact Center.
Project Manager for CRP and UAT Training and testing of CRM and WSH shipping Modules from Marcola system.
Designed and Extensive Oracle Navigation Guide.
Configuration of the Advance Supply Chain Module (ASCP).
Training and troubleshooting for OM and ASCP as well as invoicing.
Documentation of work instructions.
Physically filled in for Production Scheduler/Planner to avoid plant interruption.
Project Manager for training and troubleshooting for 5 divisions within same company.
Maintained data integrity and setup procedures and documentation for ongoing cleanup.

Oracle System Analyst, IT Lead
January 1998 to January 2002Bickford Senior Living － Battle Creek , MI

Promoted from Manufacturing Systems Specialist.
Primary responsibilities included, working with management and end users of Oracle 10.5.7, to assess, analyze, recommend and implement minor and major business improvements and enhancements, using Oracle Applications and related software.
Used PL/SQL and Discoverer as well as System Administration to run scripts for correction of system issues.
Utilized help desk tracking software to enter track and resolve user requirements and functional changes.
Tracked Oracle SRs.
Provided configurations, work instructions, training and functions analysis for the OM, INV, WIP, ENG, Purchasing and MRP.
Solved issues between the above applications, interface errors, financial errors.
Provided testing of all new application patches, upgrades and conversions.
Provided daily support for 150 users Managed special projects for various departments and Continuous Improvement teams.
Defined business improvements and enhancements.
Managed companies MRP setup, configuration and issues.
Implemented a fully integrated MRP pegging system.
Provided analysis for resale items vial sales history, for setup of Min-Max planning.
Lead Implementer for a successful Shop floor system, using Data Collection.
Creation and maintenance of Bills of Materials, routings, item masters and special projects.
Was Senior It Lead in conversion and implementation from Info Flow for Oracle version 10.7.

January 1996 to January 1997Bickford Senior Living

Accountable for the planning, development and management of production processes and scheduling.
To ensure manufacturing goals are in accordance with master Plan.
Responsible for turnaround of Motorola contracts.

January 1995 to January 1996Kbyte-Reptron, Tampa Florida － Carmel , STATE

Reconstructed all Bills of materials and related drawings.
Implemented and Access database to simulate MRP Setup tracking system for scheduling purposed to meet delivery requirements.
Setup of AS400 for costing Catalog.
Designed a pricing system that allowed for multiple discounts for their environment.

Senior Planner/Master Scheduler/System Administrator/Shop Floor Manager
January 1991 to January 1994TECH STAFFING － City

Master scheduled and planned the various assembly areas of Turbo Chargers, and Charged Air Cooler production lines.
Managed supply chain and customer issues, as well as on time deliveries.
Generated schedules, based on customer orders, while supplying essential materials to the production lines.
Setup KanBan system.
Increased on time deliveries by 70% salvaging business from a Major customer.
Achieved 100% on time deliveries of OEM customers.
Managed a team of 95 Mexican Nationals on 2 production lines.
Concurrent duties included System Administrator, for Fourth Shift System.

Order Administrator/Government Contracts
January 1989 to January 1990Allied Signal Inc － City , STATE

Assisted sales staff with quoting, customer service and order processing.
Established a procedure for Government contracts, instrumental in the award of million dollar contract.

January 1979 to January 1989American Vulcan Corporation － City , STATE

Education

APICS Classes for CSCP completed (Certificate of Completion) : 2001St. Petersburg Jr. College

Skills

AGILE, AS400, business solutions, Catalog, change management, Consulting, Continuous Improvement, contracts, Costing, CRM, customer service, Data Collection, database, delivery, Documentation, functional, Government, help Desk, Inventory, invoicing, Knowledge Management, Materials, Motorola, MRP, Navigation, Oracle Applications, Oracle, PL/SQL, processes, Purchasing, Quality, sales, scheduling, scripts, Shipping, Supply Chain, System Administrator, User Manuals, troubleshoot, troubleshooting, upgrades

Resume Overview

School Attended

St. Petersburg Jr. College

Job Titles Held:

Oracle Systems Business Analyst
Senior Business Analyst
Sr. Systems Analyst
Sr. ERP Specialist
Consultant
Oracle System Analyst, IT Lead
Senior Planner/Master Scheduler/System Administrator/Shop Floor Manager
Order Administrator/Government Contracts

Degrees

APICS Classes for CSCP completed (Certificate of Completion) : 2001

Oracle Systems Business Analyst Resume Example

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