(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Dedicated Administrative professional with a 33 years background in high-volume office environments focused on delivering exceptional clerical and operational support for IT / financial professionals. Personable and communicative with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Driven Operations Associate promoting a 17 year career handling logistics management responsibilities successfully. A self-motivated professional known for prioritizing tasks and having excellent time management skills. Ready for a new position that involves overseeing various duties in a fast-paced setting.

  • Receiving policies and procedures
  • Invoice organization
  • Maintaining cleanliness
  • Self-directed
  • Organization and efficiency
  • Flexible
  • Resolving discrepancies
  • Deadline-oriented
  • Document retrieval
  • Microsoft Office
  • Managing office supplies
  • Inventory control
  • Administrative support
  • Confidential document control
  • Troubleshooting
  • Merchandising
  • File Management
  • Listening
  • Physical Abilities
  • Safety procedures
  • Organizing packages
  • Dedicated team player
  • Meticulous attention to detail
  • Results-oriented
  • Directing visitors
  • Shipping and receiving
  • Records management systems
  • Resourceful
  • Multitasking and prioritization
  • Administrative operations
  • Process improvement
  • Sensitive material handling
  • Sales
  • Customer Service
  • Cash Handling
  • Organizational Skills
  • Leadership
Education and Training
Cerritos College Norwalk, CA Expected in : Business - GPA :
Agco Corp. - Ops Rep Sr. Assoc.
Pontiac, IL, 05/2002 - 10/2019
  • Shipped packages and received goods and materials under the guidance of the company's procedures.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Assisted with administrative tasks, including filing, answering phones.
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
  • Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Processed financial documents including contracts, expense reports and invoices.
  • Coordinated large-scale events and department activities, including venue acquisition, catering service and guest list development.
  • Managed building access and supplied key cards to employees and visitors.
  • Planned and executed corporate meetings, lunches and special events for groups of 75+ employees.
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
  • Performed administrative management of sensitive and confidential issues.
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
Philips - Tool Crib Attendant
Latham, IL, 01/1998 - 06/1998
  • Maintained storage lists, files and logs for effective control of 747 tooling.
  • Controlled tools inventory and ordered new supplies to meet expected demand, replacing broken or outdated tooling.
  • Supported production line by signing out and servicing supplies and materials.
  • Received, stored and issued items such as dies, gauges and fixtures.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Replenished inventory with focus on addressing customer needs.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Operated office equipment and technology, including computer, fax machine.
  • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
  • Received orders via phone, mail, fax and internet daily.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Assisted manufacturing team with efficient distribution of durable and perishable goods from tool cribs inventory.
Northrop Grumman - Document Control Specialist
City, STATE, 01/1990 - 12/1997
  • Organized technical documents, digital records and business correspondence for each project, program or department.
  • Complied with safety regulations in terms of document control, strictly following all corporate procedures and federal rules.
  • Properly prepared and shipped records for storage at offsite facilities.
  • Managed document processes through scanning, filing and transmitting while following all standard procedures.
  • Kept electronic content legal, secure and accessible for relevant internal and external parties.
  • Archived files and retrieved information for engineers.
  • Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
  • Identified department and user document management requirements by conducting in-depth needs assessments.
  • Completed documents and work requests according to company standards.
  • Filled out and stored transmittal logs for permanent records.
  • Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes.
  • Organized, cleaned and maintained document control room to facilitate efficient document processing.
  • Created and edited documents, mail merges and graphics using diverse programs.
Mervyn's - Cashier /Sales Office Manager
City, STATE, 09/1981 - 12/1989
  • Read weekly sales inserts and monitored price changes.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Received payments for Mervyn's credit cards and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Trained new employees in cashiering procedures, offering assistance in resolving customer issues.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.

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School Attended

  • Cerritos College

Job Titles Held:

  • Ops Rep Sr. Assoc.
  • Tool Crib Attendant
  • Document Control Specialist
  • Cashier /Sales Office Manager


  • Some College (No Degree)

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