I am a reliable, and detail oriented Office Manager who possesses an excellent work ethic, very professional
demeanor, in person and over the phone, great problem solver, and is fluent in Spanish.
Authorized to work in the US for any employer
06/2016 to Current
Office ManagerZeeba Company, INC － Los Angeles, CA
Handle customer inquiries and complaints, via email or over the phone.
Designed filing system on Google drive, as to have the office be paper free.
Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands.
Determine current trends and provide a review to management to act on.
Maintained office efficiency by planning and implementing office systems.
Designed and implemented office policies by establishing standards and procedures; measuring results against
standards; making necessary adjustments.
Coordinate schedules, appointments and bookings.
Manage employee schedules and troubleshoot scheduling conflicts as they arise.
Completed operational requirements by scheduling and assigning employees; following up on work results.
Responsible for recruiting staff for the office and providing orientation and training to new employees.
Ensure top performance of office staff by providing them adequate coaching and guidance.
Assist CEO with daily tasks, and projects.
Work closely with legal department to file for all small claims cases, and make sure all cases are closed in a timely
10/2015 to 06/2016
Assistant Property ManagerJADE Enterprises － Los Angeles, CA
Handle tenant issues, in a timely manner, ranging from unit/building issues to lease/rental issues.
Keep all tenant files organized, and information up to date on system.
Screen all tenant applications, via C.I.C.
Interact with organizational staff, executives, clients, vendors, and visitors on a daily basis.
Have all vendors information up to date.
Contact vendors, and send to properties to fix, repair, and to handle maintenance issues.
Stay up to date with California Laws, to insure buildings pass requirements.
Type documents such as correspondence, drafts, memos, and e-mails.
Process and code invoices.
04/2015 to 10/2015
Receptionist/Office AssistantJADE Enterprises － Los Angeles, CA
Log all faxes, packages received, and overnight requests.
Demonstrate proficiency in telephone and front-desk reception within a high-volume environment.
Handle all media, and public inquires.
Disperse incoming mail to correct recipients throughout the office.
Direct calls to all office personnel.
Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing
Reserve conference rooms.
Create spreadsheets, and monthly reports for Management Fees.
Kept kitchen, and conference rooms fully stocked, as well as order office supplies.
Scheduled company Luncheons, and events in office.