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Observer Resume Example

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OBSERVER
Summary
Service-oriented undergraduate student with 4+ year background in safety and security administration. Core competencies include social services, Investigation techniques, and public relations, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Highlights
  • Typing speed 40+ WPM
  • Risk analysis training
  • Switchboard operation  
  • Crisis Intervention
  • Mentoring
  • Conflict resolution techniques
  • Interviewer skills
  • Social perceptiveness
  • Investigative techniques
  • Superior customer service
  • Efficient multi-tasker
  • Active listening
  • Excellent communication
  • CPI Trained
  • Proven Leader
Experience
Alabama Department of Corrections Brent , AL Observer 01/2017 to Current
  • Assist mental health staff in a correctional setting in monitoring offenders that have been placed on precautionary watch due to of self-harm and harm to others.
  • Consistently document that observation of the offenders at the designated time periods has occurred and has been recorded on the proper forms using the proper format.
  • Uphold all HIPPA, OSHA, and PREA requirements and ensure compliance with all Federal an State laws, regulations, and guidelines.
Banks Law Firm Birmingham, AL Investigator 10/2016 to 01/2017
  • Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
  • Organized and maintained law libraries, documents and case files.
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  • Received and placed telephone calls to clients and prospective clients.
  • Assisted attorneys in collecting information such as employment, medical and other records.
  • Filed documents with the courts on behalf of the attorney. Organized files for court proceedings.

Gateway Birmingham , AL Residentail Support Specialist 03/2016 to 10/2016
  • Provided case management services to youths and families when appropriate
  • Maintained case files that included activities, progress notes, evaluations, and recommendations
  • Attended all program staff meetings, treatment reviews, IEPs and other agency meetings as necessary
  • Promoted good behavior by using the positive reinforcement method.
  • Observed and monitored client behavior and responses to treatment.
  • Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
  • Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
  • Counseled clients to help them understand and overcome personal, social and behavioral problems.
  • Led numerous group therapy sessions each week.
Jefferson County Community Law Office Birmingham , AL Investigator/ Intern 01/2016 to 03/2016
  • Filed all pleadings with the court clerk.
  • Contacted witnesses to testify under oath at court hearings.
  • Contacted clients to schedule appointments and discuss the progress of cases.
  • Filed all court documents on behalf of the attorneys.
  • Carefully documented statements, observations and evidentiary materials.
  • Conducted interviews with witnesses and clients.
DSI Security Hoover, AL Armed Security Officer 11/2015 to 01/2016
  •  Detected suspicious activities and watched for criminal acts and rule infractions.  
  • Circulated among visitors, patrons and employees to preserve order and protect property. Monitored and reported suspicious activities to local authorities.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Denied entrance to the building to unauthorized persons.
  • Secured all doors in the office and main building after hours.

Belk Inc Hoover, AL Loss Prevention Associate 03/2015 to 08/2015
  •  Investigates calls and complaints involving theft, accident and hazard reports.
  • Interview and question suspected shoplifters as well as conducted undercover surveillance operations.
  • Conduct investigations regarding suspected incidents of external fraud as well internal employee fraud and or theft.
  • Responsible for signing warrants and complaints against individuals accused of theft.
  • Responsible for compiling evidence for local law enforcement.

UAB Police Department Birmingham , AL Security Officer 01/2012 to 06/2014
  • Monitored and authorized entrance and departure of employees and visitors.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed
  • Inspected equipment, structures and materials to identify the cause of errors and defects
  • Performed surveillance
Education
Criminal Justice 2017 University of Alabama Birmingham, Birmingham, AL Criminal Justice/ Management
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Resume Overview

Companies Worked For:

  • Alabama Department of Corrections
  • Banks Law Firm
  • Gateway
  • Jefferson County Community Law Office
  • DSI Security
  • Belk Inc
  • UAB Police Department

School Attended

  • University of Alabama Birmingham

Job Titles Held:

  • Observer
  • Investigator
  • Residentail Support Specialist
  • Investigator/ Intern
  • Armed Security Officer
  • Loss Prevention Associate
  • Security Officer

Degrees

  • Criminal Justice 2017

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