oa ii resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
I am a professional, friendly and dedicated individual who has the drive to succeed in any environment. I have extensive public relations experience along with computer and dispatch experience as well as several years of law enforcement administrative and field support experience. I grew up in a family of military and public safety officials so I understand the requirements and dedication needed in working for the public good.
  • Microsoft Office proficiency
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Self-starter
  • Insurance eligibility verifications
  • Time management
  • Professional and mature
  • Strong problem solver
  • Dedicated team player
  • Strong interpersonal skills
  • Mail management
OA II, 08/2013 to 02/2014
Country Meadows Retirement CommunitiesHershey, PA,
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Planned meetings and prepared conference rooms.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.Properly routed agreements, contracts and invoices through the signature process.
  • Properly routed agreements, contracts and invoices through the signature process.
  • Received and distributed faxes and mail in a timely manner.
  • Managed daily office operations and maintenance of equipment.
Receptionist, 12/2012 to 05/2013
VortoWheeling, WV,
  • I was the First point of contact for clients and caregivers.
  • Assisted in setting appointments for clients with their social workers, responsible for finding available resources for clients and assisting caregivers with their timecards and attending orientation classes in order to be qualified as Riverside County caregivers.
  • I was also responsible for answering calls and finding resources for callers or clients that were in need of Adult Protective Services reporting.
  • In addition, I also was in a supportive role for social workers and eligibility workers in order to meet the needs of clients.
  • Coordinate with the public in scheduling doctor, dental and retinal examination appointments for the ten county family care centers throughout the county using the latest in county computer scheduling technology.
  • Position requires nearly constant telephone interaction with the public to meet their medical needs while maintaining patient confidentiality in all matters.
Receptionist/Dispatcher, 08/2008 to 04/2011
Chumash CasinoSanta Ynez, CA,
  • Radio Dispatcher and public contact coordinator In the fast paced environment of a private guard and security patrol firm I maintained constant radio contact with patrol personnel and fixed guard posts ensuring their safety and accountability while securing and maintaining the property and contract needs of our clients.
  • Additionally, all customer contact with our firm came initially though me and was added, along with all radio reports to the daily contact logs I was required to maintain.
Dispatcher, 09/2007 to 04/2008
UtiliquestCity, STATE,
  • Responsible for dispatching utility crews to assignments throughout southern California while keeping track of their locations in order to expedite their movements to incoming calls from clients such as Time Warner, Southern California Edison and Verizon.
  • My timely coordination of these crews was through the use of multi-phone line systems, Nextel radio networks and computer tracking software.
Sheriff's Correction Assistant, 11/2001 to 05/2004
Riverside County Sheriffs DepartmentCity, STATE,
  • After an extensive background check I was employed by the Sheriffs Department and subsequently worked in two different county jails.
  • Duties included but were not limited to booking inmates, setting and receiving bail and managing court files for inmates.
  • My ability to apply extensive attention to detail was critical in this face paced and detail oriented working environment helping to keep the public safe.
  • I also employed my excellent public relations skills to handle high volumes of public inquiry calls from other law enforcement agencies, attorneys and inmates families.
Traffic Officer, 11/1999 to 11/2001
Riverside Community College District Police DepartmentCity, STATE,
  • Primary duties included vehicle patrol of all college parking facilities to ensure compliance with college parking regulations.
  • I issued citations for any violations noted.
  • Additional responsibilities included on-site support for sworn officers in field situations for administrative and logistical requirements, barrier control and crowd control when necessary.
Certificate: Dental Assisting, Expected in 2006
Everest College - Everett, WA.
GPA: Dean's List Award Graduate

Dean's List Award Graduate

Cerificate: Internship, Expected in 2006
University Of Washington - Seattle, WA
GPA: GPA: 3.5

Completed 8 week Internship Program

Work History
Office Assistant II, 08/2013 to 02/2014
Riverside County Adult Protective Services/In Home Supportive ServicesHemet, CA
Office Assistant II, 11/2012 to 04/2013
Riverside County Community Health AgencyRiverside, CA
Receptionist/Dispatcher, 08/2008 to 04/2011
Chief Protective ServicesCorona, CA
Dispatcher, 09/2007 to 04/2008
UtiliquestRiverside, CA
Sheriff's Corrections Assistant, 11/2001 to 05/2004
Riverside County Sheriffs DeptRiverside, CA
Traffic Officer, 11/1999 to 11/2001
Riverside Community College District Police DistrictRiverside, CA
  • Professional and friendly
  • Careful and active listener
  • Multi-tasking
  • Account Management
  • Client Relations
  • Microsoft Proficiency
  • Creative Problem Solving
  • Time Management
  • Organizational Skills

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Everest College
  • University Of Washington

Job Titles Held:

  • Office Assistant II
  • Office Assistant II
  • Receptionist/Dispatcher
  • Dispatcher
  • Sheriff's Corrections Assistant
  • Traffic Officer


  • Certificate
  • Cerificate

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: